Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,722 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Redeemed themselves when a bunch of logs turned up mouldy. Without any request they apologised, sent over a replacement and all within 48 hours. Great customer service! And the oak burns lovely on my log burner.”

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Posted 1 month ago

“Great selection of products, great service and excellent communication when things did not go as planned due to circumstances beyond their control.”

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Posted 1 month ago

“Great service and fast delivery”

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Posted 1 month ago

“Love logs is now my new mantra- As these are truly wonderful.”

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Posted 1 month ago

“Really lovely logs especially the hobbit ones! Delivery is always fast and efficient!”

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Posted 1 month ago

“Logs arrive on time, delivery guy always lifts them into my hall, box is heavy, I think the delivery guys should have a barrow to wheel them in as my house is not on a kerbside, there are a couple of paths to walk down. The logs are a good size and burn well and long”

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Posted 1 month ago

“Very helpful deliverer and very good sized logs thank you”

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Posted 1 month ago

Thank you for the brilliant review, Mary, we're so glad you were happy both with the delivery and the logs 😀 Stay cosy and we'll see you again soon Heather

Posted 1 month ago

“Deliver was prompt and the wood was exactly as described. I have ordered a 30kg oak box twice now to use for my offset smoker, and I get 2/3 full day cooks out of 1 box, plus a few extra for shorter ones. I will happily continue to use Love Logs.”

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Posted 1 month ago

Thank you for the awesome review, Geoffrey 🤩We love hearing that we're helping people cook awesome food, don't forget to tag @lovelogsuk if you post on socials so we can see what you're making! See you again soon 🔥 Heather

Posted 1 month ago

“Love these firelighters, and the service from Love Logs is exceptional. Thank you.”

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Posted 1 month ago

Thank you so much for the amazing review, Anne, exceptional is a lovely way to be described 🤩 See you soon Heather

Posted 1 month ago

“Great quality logs and cold soking dust that both burnt well in their own ways. Smoked some excellent kippers with their oak dust and kept warm while eating them.”

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Posted 1 month ago

Thanks for the brilliant review, John, smoked kippers sound amazing 🤩 See you again soon Heather

Posted 1 month ago

“Great logs. Delivered FAST! After trying to find a reliable log supplier. I’m now a loyal love logger!”

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Posted 1 month ago

Ahh thanks so much Robert... we might need to coin the phrase Loyal Love Logger 🤣

Posted 1 month ago

“Quality as always”

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Posted 1 month ago

Thanks so much, this is exactly what we strive for - there's no excuse for companies selling inconsistent fuels! Paul

Posted 1 month ago

“First time used Love Logs and not disappointed. Top notch box of logs delivered next day. Will certainly be using Love Logs in future 👍”

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Posted 1 month ago

Thank you so much for the wonderful review Stan, especially after your first order - we can't wait to see you again soon! Stay cosy 🔥 Paul & Heather

Posted 1 month ago

“Santa delivered a pizza oven, where was I going to get logs over the Christmas period? Ordered on 29th arrived 30th in time for a New Year’s pizza party 🥳 Fantastic service, will be using again.”

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Posted 1 month ago

Santa - legend Love Logs - legends You, cooking pizzas for your friends - legend Thanks so much for the lovely review, and check out our blog for dough & pizza oven tips 😃 Paul

Posted 1 month ago

“Excellent service very prompt and a pleasure to deal with ! Kept me fully updated on where my purchase was and how long it would be ! Will definitely be using Love Logs again in the future. Many thanks guys keep up the excellent service. Best regards Dean”

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Posted 1 month ago

Hi Dean, thanks so much for the lovely review, we appreciate you! See you again soon 🔥 Paul

Posted 1 month ago

“Amazing service. Fast. Great packaging. Excellent quality logs. Highly recommended!”

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Posted 1 month ago

Thank you so much Rebecca, we appreciate your order and the lovely review! Stay cosy 🔥 Paul

Posted 1 month ago

“Beautiful quality wood and excellent service.”

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Posted 1 month ago

Thank you so much Juliet, that's what we're all about 😎 Paul

Posted 1 month ago

“Love logs are brilliant. Great price quick delivery and my go to Log delivery supplier.”

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Posted 1 month ago

Thanks so much for the review, we appreciate you! 💚 Paul & Heather

Posted 1 month ago

“Good quality logs, expensive but I have faith in their commitment to the environment.”

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Posted 1 month ago

Hi Arthur, Thanks for the review! You're right, doing things properly does cost more, and we're proud to never cut corners 😊 The next-day DPD shipping is also a huge component of our cost versus buying wood locally, using making up a significant portion of our sale price! We appreciate your support of our business and of sustainable British woodland despite the extra cost, thanks for your support 💚 Paul & Heather

Posted 1 month ago

“Best logs ever ! Perfect size for my tiny log burner- I won’t buy any other logs !”

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Posted 2 months ago

Thank you SO much for the lovely reviews Kim, we appreciate you and can't wait to see you back 😍 Paul & Heather

Posted 1 month ago

Love Logs is rated 5.0 based on 2,722 reviews