Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so pleased I managed to find Love Logs. Their logs are great and they smell amazing. For that reason it’s such good value and even better that it’s not wrapped in plastic. The delivery was fast and hassle free and Love Logs gave us a great experience all round.”

Helpful Report

Posted 4 years ago

Thanks for the wonderful feedback Oliver - you just can't beat high quality hardwood that hasn't been wrapped up in plastic!

Posted 4 years ago

“Easy to order - quick delivery. Logs perfect size for my gray and burn well with no spitting. Very happy”

Helpful Report

Posted 4 years ago

Thanks so much Caroline - you just summed us right up, great firewood made easy :)

Posted 4 years ago

“Really good quality logs that are cut to a good size and burn nicely. A great alternative to buying huge cubic metre quantities if you don't have the need or space for storage. Fast delivery too.”

Helpful Report

Posted 4 years ago

Thanks so much Gareth, that really is what we're trying to achieve - offering the highest quality firewood for people who can't order it in bulk. Really appreciate your comments :)

Posted 4 years ago

“Rapid dispatch. Lovely dry logs. No plastic”

Helpful Report

Posted 4 years ago

Couldn't have said it better ourselves!

Posted 4 years ago

“Customer service excellent, will use again.”

Helpful Report

Posted 4 years ago

Thanks so much Barbara, we're glad you found us!

Posted 4 years ago

“I purchased the large log burner kit and am so happy with each of the items. The firelighters are far better than the chemical powdered blocks. The kindling and logs light so quickly and create a great warm fire. I've since purchased from Love Logs again because I was so pleased with the products.”

Helpful Report

Posted 4 years ago

Thanks so much for the feedback, and for being part of our journey so far - we appreciate every single order, and do a little happy dance when we get repeat customers!

Posted 4 years ago

“How is this so easy? Delivered to your door. All you need to stay cosy with your burner. Brilliant”

Helpful Report

Posted 4 years ago

What an amazing review - EXACTLY what we're trying to achieve. Thank you!

Posted 4 years ago

“Excellent product and service AND good for the environment! Thoroughly recommend.”

Helpful Report

Posted 4 years ago

Thanks so much for your comments, we really do want to tick both boxes - quality AND sustainability. Thanks for your support Avril :)

Posted 4 years ago

“Great product, does what it says on the box and completely plastic free!”

Helpful Report

Posted 4 years ago

This sounds like a Ronseal advert... let's hope one day we're as well known as them! Thanks so much for the review.

Posted 4 years ago

“Great quality products and service”

Helpful Report

Posted 4 years ago

Thanks so much Lorraine!

Posted 4 years ago

“Lovely company to deal with! Lovely products and packed so well keeping everything nice and easy and clean!”

Love Logs 5 star review on 28th January 2021

Helpful Report

Posted 4 years ago

What a gorgeous photo Carole! We're so glad you found us and you're enjoying using your fire again :)

Posted 4 years ago

“Great service and product - good quality, and well packaged. Can’t fault them - many thanks!”

Helpful Report

Posted 4 years ago

Thanks so much Marianne! :)

Posted 4 years ago

“Super speedy delivery and very good communication. Love the firelighters and won’t go back to to old sort!”

Helpful Report

Posted 4 years ago

There's no going back is there! Glad you love them and thanks for supporting us.

Posted 4 years ago

“I bought my first box a few weeks ago on family recommendation. They are just wonderful - I can reliably light a fire very quickly using just one, without any unpleasant smells or plastic involved. I am delighted with them and thoroughly recommend, without hesitation.”

Helpful Report

Posted 4 years ago

Thanks Susan, we're glad you found us and please say thanks for us for the referral, we love hearing these stories!

Posted 4 years ago

“A game changer. Really easy to order, great service and fast delivery. Great logs, responsibly produced and sustained. Firelighters are brilliant too. No crappy plastic bags to feel guilty about after stocking the log store and boxes that I can actually carry from the front garden to the back. No more pallets dropped on the pavement and half an hour of running arm-fulls of logs through the house. Can't recommend highly enough. We'll never stop at a petrol garage again!”

Helpful Report

Posted 4 years ago

Thanks so much Andrew! This is exactly what we set out to try and achieve. Love the photo too... you're making us thirsty...

Posted 4 years ago

“Surely these days it's a no brained to get sustainable wood for your fire pit in our case. We got our order on time and very efficiently. This is the way forward guys.”

Helpful Report

Posted 4 years ago

We totally agree! And importing wood seems pretty bonkers to us. Thanks for supporting us John!

Posted 4 years ago

“Great quality product, delivered really quickly, making life very simple.”

Helpful Report

Posted 4 years ago

No-one needs any more hassle in their life these days, do they! Thanks for the support Anthony.

Posted 4 years ago

“Great product! The super dry kindling kicks everything off extremely quickly ignited by the cutest firelighters you've ever seen. Toasty warm in a jiffy. Sometimes have to just light the fire so we can simply enjoy the mesmeriising view!”

Helpful Report

Posted 4 years ago

We agree completely! Thanks for supporting us right from the start, Yvonne :)

Posted 4 years ago

“Put a shout out on ooni face book page for wood pellets ordered one day delivered the next great service thanks”

Helpful Report

Posted 4 years ago

Thanks so much Nicola! Hope you're enjoying the fun and games of Ooni pizza making - so addictive!

Posted 4 years ago

“Placed our first order of pizza oven pellets and firelighters. Arrived very quickly with updates on my delivery process. We are delighted how easy the firelighters are to get the pizza oven going. The pellets burn perfectly and smell divine, like a professional pizza oven. Very easy to clean out the oven afterwards too. Will be ordering again and have already recommended to friends too.”

Helpful Report

Posted 4 years ago

Thanks so much for the detailed comments - we really love supplying great wood fuel, so you can focus on making great pizza without worrying (too much!) about managing the fire!

Posted 4 years ago

Love Logs is rated 5.0 based on 2,632 reviews