Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery time. Easy to order from and the pellets I bought give a intense flame. 👍👍”

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Posted 4 years ago

Thanks Robbie! Glad to hear how well they]re performing for you. We're working on a premium pellet as well so keep track on our social media for updates!

Posted 4 years ago

“Super fast delivery! Brill logs that burn very well .”

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Posted 4 years ago

Thanks so much for the review, and for being part of our first winter trading - reviews like this make it all worthwhile :)

Posted 4 years ago

“Great Service. Fast delivery. Best part is... so much less smoke! These make a huge difference and give out more heat. Will re-order and highly recommend.”

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Posted 4 years ago

Thanks so much for the review! The lack of smoke is an absolute game changer, isn't it? So pleased to have you on board :)

Posted 4 years ago

“Excellent service and logs were brilliant quality and burned very well”

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Posted 4 years ago

Thanks so much for the brilliant review Amelia!

Posted 4 years ago

“Super quick delivery and at a time where with all the snowfall we were desperate for more firewood. Love the ethos of this company”

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Posted 4 years ago

Hi Kate, thanks so much for the review! We had a couple of cold days in the warehouse I can tell you that much, but it's all worth it to get comments like this :)

Posted 4 years ago

“Really good product, takes one to lite a fire Easy to order, delivery great with thanks”

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Posted 4 years ago

Hi Keith, they're amazing aren't they - we actually can't believe anyone is still using the stinking chemical ones!

Posted 4 years ago

“Very efficient delivery. Clearly kiln dried so burn really well. Love that you are Kant trees linked to ones you cut . Good luck with the business . I’m an occasional log fire so this easy quantity suits me thank you.”

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Posted 4 years ago

Hi Cathy, thanks so much for the review! We were like you, and couldn't believe how hard it was to buy small quantities of firewood in a sustainable manner. Thanks for being a part of our first winter :)

Posted 4 years ago

“Ethical, Environmentally Conscious, Excellent Product. Love the Firelighters.”

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Posted 4 years ago

Hi PJ, thanks so much for the review - the natural firelighters are so much better aren't they? And made from lumber to finished product right here in the UK :)

Posted 4 years ago

“Brilliant logs!!! Fantastic burn, arrived quickly & fully recyclable packaging. We'll be back when we need to restock!”

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Posted 4 years ago

Thank you so much for the review! That sums up exactly what we're trying to achieve - can't wait to have you back!

Posted 4 years ago

“Great products with a really easy to use and flexible ordering system. Logs were perfectly sized, dry and arrived quickly and were well packaged. Overall, a very neat, simple and efficient service. Highly recommend”

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Posted 4 years ago

Thanks so much for the review Charles!

Posted 4 years ago

“Very speedy delivery. Well packaged, love the environmentally friendly packaging. Boxes are a good size, right at the limit of what I can lift as an average height woman though. Logs consistently sized.”

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Posted 4 years ago

Thanks so much for the review! We tried to get the balance right- a manageable weight but a big enough box to get good value from the courier delivery! Keep ordering and it'll get easier with each box you lift ;)

Posted 4 years ago

“Easy to order, really prompt delivery, good quality logs- would recommend.”

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Posted 4 years ago

Thanks so much for the review, every single one helps us build and improve the business :)

Posted 4 years ago

“I have now placed two orders with Love Logs and both times, delivery as been quick, on time and with excellent delivery notifications. The logs themselves burn well. Will certainly continue to buy from Love Logs.”

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Posted 4 years ago

Hi Tim, thanks so much for coming back a couple of times, we get a little happy buzz every time we get a repeat customer! We really appreciate having you on board.

Posted 4 years ago

“Logs arrived 2 days ahead of proposed delivery date. There was no plastic in sight, only eco friendly packaging. Great stuff.”

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Posted 4 years ago

That's so good to hear, thanks for letting us know! We hope you love the quality of the firewood as much as you've loved the experience so far :)

Posted 4 years ago

“These fire lighters worked really well on our small wood burning stove. We have used them every day. It is also great not to have that awful firefighter smell on your fingers that you get from the supermarket firefighters.”

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Posted 4 years ago

Thanks for the review Jill - they're amazing aren't they! And manufactured right here in the UK too, unlike the chemical ones :)

Posted 4 years ago

“Love the firewood! They burn so well, they’re the perfect shape. The delivery is very quick and the price is great considering they’re eco friendly. Such a great company- one of my favs”

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Posted 4 years ago

Thanks Mohamed, that's so good of you to say! We're working on the price and hope for next winter, we'll be even more competitive. Thanks for being on board!

Posted 4 years ago

“Delivered to the door when I needed a comforting fire and couldn't get out. Not only did they kick out some serious heat, keeping their structure and burning long and slow (so much more economical than others I've tried)... but best of all, it was so much more enjoyable knowing no plastic nets/packaging was used, the wood was sourced from sustainable British woodland, and x2 trees were planted for my order! Seriously impressed 😍”

Love Logs 5 star review on 8th February 2021

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Posted 4 years ago

Ahhh thanks so much Amy, reviews like this make it all worthwhile! So pleased you felt like you got great value for money :)

Posted 4 years ago

“We have a Hobbit wood burner and the small logs were fab!! Great service and fast delivery too! Will definitely re order.”

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Posted 4 years ago

Hi Arlene, so pleased the logs worked well for you, they've been super popular in our first year! Thanks for the review :)

Posted 4 years ago

“My first order was great, arrived very quickly and had everything I need for my wood burner. The firelighters are especially good!”

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Posted 4 years ago

So good to hear Emma! Thanks for joining us in our first year :)

Posted 4 years ago

Thanks so much for the lovely review, and sorry we missed it when you posted it!

Posted 4 years ago

“Good service and I love that you guys are environmentally friendly.”

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Posted 4 years ago

We always felt we should give back more than we take away - imagine if all businesses acted like that?? Thanks so much for the review! 🤩

Posted 4 years ago

Love Logs is rated 5.0 based on 2,632 reviews