Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,721 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been ordering from Love Logs for about three years since having a Hobbit stove fitted and they're brilliant! The Hobbit logs are a perfect fit and pretty impossible to find anywhere else. The boxes stack neatly in the shed so no problems with building specialist log stores or the tedium of stacking logs! My latest delivery had one box which contained standard size logs by mistake. After contacting the company, they immediately sent a replacement box of the right size which arrived the next day. They even suggested gifting the large logs to someone who could make use of them rather than returning them, which I did. Such amazing customer service from an ethical small business. I can't recommend them highly enough.”

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Posted 4 weeks ago

“My order arrived quickly and well packaged. Great service 👏”

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Posted 4 weeks ago

“Excellent logs. I’ve bought a couple boxes of the 15cm hobbit logs, they are brilliant. They don’t burn too quickly, no nasty smell. Definitely be buying more logs from Love Logs. 10/10.”

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Posted 4 weeks ago

“Quality charcoal and smoking chunks every time”

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Posted 4 weeks ago

“Great logs, and fantastic customer service. Thank you!”

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Posted 4 weeks ago

“We're very happy with Love Logs and would highly recommend the kiln dried logs and kindling. The service is also excellent.”

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Posted 1 month ago

“Good quality logs - decent hardwood so they're dense and don't burn too quickly. No problems with deliveries since I've been using them over the last year and would recommend 👍”

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Posted 1 month ago

“Used love logs lots of times and always been really impressed. Whether its the quality of the logs or the quality of service, its always been excellent. Looking forward to to more boxes of great logs coming!”

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Posted 1 month ago

“Great all around!”

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Posted 1 month ago

“The charcoal was recommended by a friend and it is perfect for my Kamado Joe”

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Posted 1 month ago

“excellent service and product”

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Posted 1 month ago

“Grateful for this company who supply logs for Hobbit stoves as they are getting more difficult to source. Excellent service and speedy delivery.”

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Posted 1 month ago

“Brilliant service and lovely wood”

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Posted 1 month ago

“great product delivered on time the logs don't burn too quickly and the quality is excellent”

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Posted 1 month ago

“Although my order was slightly more expensive per box than my usual log supplier the way the logs were tightly packed more than compensated. The logs were perfectly cut to size to fit my Hobbit stove. The customer service was excellent and I will now be ordering my firewood from Love Logs.”

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Posted 1 month ago

“I've been extremely happy with Love Logs. The logs are of good quality and burn really well. I also really like the sustainability policy. Delivery is quick and the boxes they come in are easy to store. The company is very responsive to feedback on the odd occasion when there has been an issue. Customer service is friendly and efficient. I would definitely recommend Love Logs!”

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Posted 1 month ago

“The hobbit logs are the perfect size for my small fireplace. Very good customer service.”

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Posted 1 month ago

“Charcoal is excellent - fast lighting, hot temparature and all UK sourced which is important to me. Delivery quick and trouble free”

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Posted 1 month ago

“Redeemed themselves when a bunch of logs turned up mouldy. Without any request they apologised, sent over a replacement and all within 48 hours. Great customer service! And the oak burns lovely on my log burner.”

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Posted 1 month ago

“Great selection of products, great service and excellent communication when things did not go as planned due to circumstances beyond their control.”

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Posted 1 month ago

Love Logs is rated 5.0 based on 2,721 reviews