Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,631 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, next day delivery, extremely reliable produce and informative web site. Thank you Love Logs!”

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Posted 3 weeks ago

Ahhh thanks so much for the lovely review! Paul & Heather

Posted 1 week ago

“Its great when you get exactly what you were told you were getting and on time. Its very easy to love what Love Logs do. Very Satisfied Cheshire”

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Posted 3 weeks ago

Ahhh thanks so much for the lovely review! Paul & Heather

Posted 1 week ago

“Love my logs! They burn well & quite slowly. They stack well due to their shape. They arrive very quickly. Will keep ordering.”

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Posted 3 weeks ago

Thank you for the brilliant review, Paul, we're so glad you love your logs 🙌 Stay cosy and we'll see you again soon Heather

Posted 3 weeks ago

“Everything I wanted to happen did ! I do not like the internet or online ordering BUT when all the local shops are dead, we all need to support the people who produce the " stuff '' that we either need or want to maintain our lifestyle, even online ! I am a serious game fisherman and when the only option is catch and kill I want to be able to turn my catch into a food that people really appreciate, to do that I need hard wood dust and if I can support a business along the way I will. I wish Love Logs a long and prosperous business. Thats it Alan Nb your web site does not work correctly, its letting you down, dont get a geek get someone who knows what the are doing.”

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Posted 3 weeks ago

Hi Alan, thank you so much for the awesome review and for choosing to support an independent business like ours 🤩 I've dropped you an email on your comments about the website as it would be great to understand the problems you experienced in more detail so that we can fix them! Thanks Heather

Posted 3 weeks ago

“Love the logs from Love Logs theyare really very very good, yes they could be cheaper but hey ho they have a business to run”

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Posted 3 weeks ago

Thanks for the great review, Kevin, we're so glad you love your logs 🤩 We would love to be cheaper, but unfortunately doing things properly and sustainably doesn't often come cheap! We really appreciate our customers like you who are happy to pay a bit more for quality, convenience and sustainability 😊 See you again soon Heather

Posted 3 weeks ago

“I've been using love logs smoking dust for quite a while, they give the most consistent burn out of any I've tried over the last few years. Just done a 13 hour smoke of some salmon overnight.”

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Posted 3 weeks ago

Thank you so much for the awesome review and video, Nigel, that smoked salmon is going to be delicious! Hope to see you again soon Heather

Posted 3 weeks ago

“Fantastic charcoal and a great business to deal with. The next day delivery is amazing and so good to use DPD who are very good for deliveries”

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Posted 3 weeks ago

Thank you so much for the awesome review, Graham, we're so glad you've had a great experience with us 😀 Happy cooking and we'll see you again soon Thanks Heather

Posted 3 weeks ago

“Great company with brilliant sustainable logs. I have a Hobbit log burner and don't need logs that often but their small Hobbit bundle is brilliant. Communication is excellent and next day delivery fab. Will continue to use and recommend to anyone.”

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Posted 3 weeks ago

Ahhh thank you so much Karen this is wonderful feedback 😍 Stay cosy 🔥 Paul

Posted 3 weeks ago

“Ideally sized boxes and free next day delivery. Excellent if storage is a problem. Minor hiccup with DPD (entirely their fault) which Heather sorted for me.”

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Posted 4 weeks ago

Thanks so much for the lovely review! No reason buying logs should be stuck back in the dark ages. Thanks for your support 😊 Paul

Posted 3 weeks ago

“Big fan of this company! Exactly as described, good value and delivered on time. Perfect for my offset smoker.”

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Posted 4 weeks ago

Thanks so much for the awesome review! No reason buying wood should be stuck in the dark ages 😎 Happy cooking 🔥 Paul

Posted 3 weeks ago

“Delivered on time very nicely packed. Very good performance”

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Posted 1 month ago

Thanks so much for the awesome review! No reason buying wood should be stuck in the dark ages 😎 Paul

Posted 3 weeks ago

“Perfect size and ready to burn logs for our ooni Pizza oven. Also great logs for our Woodburn too!”

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Posted 1 month ago

Thanks so much for the awesome review, and always very happy to have customers spanning summer and winter 😁 Paul

Posted 3 weeks ago

“Great logs! Great customer service!”

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Posted 1 month ago

Thanks Elizabeth... that's what we do 😎 Paul

Posted 3 weeks ago

“We are repeat customers. After using Love Logs for our Weber we thought we would try for our fire pit. Beautifully seasoned logs, and one natural firelighter and a little kindling had a fire going very quickly. Excellent service and products: highly recommended.”

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Posted 1 month ago

Ahh thank you so much Jonathan, love seeing customers switch over to new products and we appreciate you greatly!!! Thanks for the wonderful review 🔥 Paul

Posted 3 weeks ago

“Arrived super quick. Delighted with both logs and service.”

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Posted 1 month ago

Thanks Jennifer... that's what we do 😎 Paul

Posted 3 weeks ago

“It’s that time of year! Time to order your logs. I can rely on Love Logs to deliver top quality wood in double quick time. Thank you. Especially looking forward to trying the Oak!”

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Posted 1 month ago

Always good to see you back Philip... trust us when we say, we notice the old names when they come back around 😊 Happy log burner season... stay cosy 🔥 Paul

Posted 3 weeks ago

“Very quick response to initial enquiry Very good service . Nice package of Hobbit logs and kindling on a next day delivery”

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Posted 1 month ago

Thanks so much for the lovely review Guy! Great to have you on board, enjoy log burner season and stay cosy 🔥 Paul

Posted 3 weeks ago

“Great service - good product and swift delivery 👍”

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Posted 1 month ago

Thanks so much for the lovely review... that's what we do 😎 Paul

Posted 3 weeks ago

“These are so good I think I might just save one and frame it! Well seasoned, great split, beautifully packed. These good folk really care, so yes, I'll be back!”

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Posted 1 month ago

HA! Well we're very pleased to hear that Nigel... but we think it'll be best put to use in another way 🔥🔥🔥 Thanks for the review! Paul

Posted 3 weeks ago

“We’ve been using Love Logs for a good few years now and couldn’t be happier! The wood is fantastic quality and customer service is ace: speedy, friendly and helpful. Wouldn’t go anywhere else!”

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Posted 1 month ago

Thanks so much for the lovely review... we see the long-term names coming back and we're SO grateful for your support! Paul & Heather

Posted 3 weeks ago

Love Logs is rated 5.0 based on 2,631 reviews