Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought wood pellets to use in our Ooni pizza oven and they are fantastic. They lit easily and burnt very well. They are a good price and were delivered very quickly. The box was damaged when they arrived but this will have been the delivery company, the logs were well packaged so the damaged packaging did not affect the order. Extremely happy with our purchase and will be buying lots more very soon! Thank you Love Logs :)”

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Posted 4 years ago

Thanks so much for the review! We're constantly trying to get the couriers to be a bit more careful with our heavy boxes, we appreciate the feedback so we can pass it on :)

Posted 4 years ago

“Great logs and perfect size for me small woodburner. Swift delivery too”

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Posted 4 years ago

The hobbit logs are so great aren't they! Thanks for the review :)

Posted 4 years ago

“Great product from Love Logs, slight hiccup on the order by fixed very quickly by the excellent customer service team. Looking forward to further purchases!”

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Posted 4 years ago

😃😃😃

Posted 4 years ago

“Quick delivery and great product 👍🏻👍🏻”

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Posted 4 years ago

Thanks so much for the lovely review, and sorry we missed it when you posted it!

Posted 4 years ago

“Great service. Fast delivery and the wood pellets worked perfectly for my ooni pizza oven - as good as and a lot cheaper than ooni own pellets. And supposedly more eco friendly too”

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Posted 4 years ago

Thanks for the review! We will be updating the product information very soon to explain exactly how they are more eco friendly :)

Posted 4 years ago

“Great product for pizza oven, delivery on time”

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Posted 4 years ago

Thanks so much - happy pizza cooking!

Posted 4 years ago

“Lovely product and great value for money!”

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Posted 4 years ago

Thanks Matthews that's so good to hear!

Posted 4 years ago

“Easy to orde with fast delivery and the pellets burn really well.”

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Posted 4 years ago

Thanks Roger, pleased to hear they're working well for you... enjoy the pizza!

Posted 4 years ago

“Good quality wood pellets for my pizza oven. They burned hot (almost too hot!) and consistently. The price was great and delivery super fast (ordered Sunday arrived Tuesday). Simply couldn’t have asked for more.”

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Posted 4 years ago

Hi James, thanks for much for the review. There's no such thing as too hot though! ;) We like to add the pellets little and often for better temperature control, you can see how we do it on the blog - https://www.love-logs.com/blogs/pizza/how-to-light-your-ooni-fyra Happy pizza making!

Posted 4 years ago

“Superb service - the order came the next day as promised and the pellets are absolutely fantastic. Perfect pizza! Many thanks, will be buying again.”

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Posted 4 years ago

Amazing, thanks so much for the review James and supporting a small, sustainable business :) Enjoy the pizzas!

Posted 4 years ago

“Excellent product with super fast delivery and the price was good too, not to mention the bonus of free firelighters!”

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Posted 4 years ago

Hi Angie, thanks so much for the review, glad the pellets are working well - enjoy your pizza parties once we're allowed!

Posted 4 years ago

“Great value and service. Love that it’s eco friendly also.”

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Posted 4 years ago

Hi Daniel, thanks so much for the review! We're always working on offering the best value possible without compromising on sustainability. Thanks for coming on board!

Posted 4 years ago

“Top service, and real quality wood - and those eco fire lighters are a game changer. Will be back when this lot runs out.”

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Posted 4 years ago

Hi Daniel, thanks so much for the review. The natural firelighters are amazing aren't they - great for barbecues too! Cheers for supporting us!

Posted 4 years ago

“I got some really crap logs delivered from someone on facebook, I dropped Love logs a message, we had a little chat and I quickly ordered. my logs were delivered a couple of days later, and they are so much better. well cut, good size, burn hot and with low smoke. really impressed”

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Posted 4 years ago

Hi Dan, thanks so much for the review! This is actually why we started the business - we found it so hard wading through all the rubbish out there and buying quality logs really simply. Thanks for coming on board!

Posted 4 years ago

“Simple review SIMPLY GREAT PRODUCT AND GREAT SERVICE THX”

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Posted 4 years ago

Oh wow!!!! 😍 Thanks so much for the review!

Posted 4 years ago

“Fantastic service ! Ordered and delivered the very next day! Love the idea of eco friendly packaging! Well done guys and good luck for the future!”

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Posted 4 years ago

Hi Terry, thanks SO much for your review! And thanks so much for your support, and being part of our first 6 months trading :)

Posted 4 years ago

“Great service, as well as logs! I managed to order the wrong type of wood and Heather was so helpful in fixing my mistake, even over the weekend. The right wood arrived early the following week and is helping create some amazing pizzas! Thank you!”

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Posted 4 years ago

Hi Neil, thanks so much for the review and great to hear you're enjoying your Karu - we absolutely love ours! Happy Pizza-ing!

Posted 4 years ago

“Quick and easy to use.”

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Posted 4 years ago

Sums them up perfectly! And so much more pleasant than the chemical ones. Thanks so much for the review!

Posted 4 years ago

“Good price fast delivery good quality product.”

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Posted 4 years ago

Thanks Jon - hope they're performing well for you, we're working on some premium pellet products too so watch this space!

Posted 4 years ago

“Great product first time purchase will definitely order again Super speedy delivery”

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Posted 4 years ago

Hi Dennis, thanks so much for the review and hope they're performing well for you! We're working on a premium pellet product as well, so watch this space!

Posted 4 years ago

Love Logs is rated 5.0 based on 2,632 reviews