Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,289 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really liked the boots but unfortunately they were to tight so have sent them back and waiting my refund”

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Posted 3 months ago

“I had Great difficulty placing an order from the sale and after many repetitive emails and calls I finally managed to speak to customer service who was very apologetic and helped me sort the issue out I went from dreadful customer service to amazing customer service”

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Posted 3 months ago

“Love these boots, great colour, really comfortable. Quick delivery and a decent price. Only downside is no half sizes’”

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Posted 3 months ago

“Men’s sandals. Really poor finish on the inside of the buckle. Small toes very sore after a short time wearing”

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Posted 3 months ago

“Having purchased shoes from Lotus in the past, I bought 2 pairs of shoe boots knowing that they would be of excellent quality and comfortable. Never disappoints, would highly recommend”

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Posted 3 months ago

“High quality, good fit, lovely colour - all as expected from Lotus.”

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Posted 3 months ago

“Fabulous shoes, promptly delivered, sadly did not fit.”

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Posted 3 months ago

“At the price, I had expected very good things as the boots looked really nice. Whilst the uppers may be leather, the soles are cheap and all glued together. They don't feel substantial, look okay but sadly not worthy of this sort of price. Have other pairs of boots of better quality that certainly didn't cost this much. Sorry Lotus :-( Won't buy again based on this example.”

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Posted 4 months ago

“Exactly what I wanted, bought previously different colour.”

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Posted 4 months ago

“Lotus shoes are the most comfortable shoes, whether they are heels or wedges. I can walk in my wedges for hours and dance in my heels. I have many pairs and they are so stylish. I am 77yrs old, and still love stylish footwear. Lotus gives my style with comfort.”

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Posted 4 months ago

“Very pleased with the quality of the shoes and the quick service/delivery. Bought half price in sale. Wouldn't have paid full price.”

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Posted 4 months ago

“Excellent, lotus shoes, olive colour replacing blue ones that I bought beginning of year that I have constantly worn, my arches have fallen so the instep support is great, and very comfortable.”

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Posted 4 months ago

“Nice quality and comfortable”

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Posted 4 months ago

“I'm so pleased with my Lotus shoes. Service and quality excellent. I will order again.”

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Posted 4 months ago

“Lovely stylish and very comfortable sandals. Great asset to my wardrobe.”

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Posted 4 months ago

“Have purchased Lotus shoes many times. Sorry, but I have no complaints. My purchases have always been of a high quality, and quick delivery. Thank you, Brenda.”

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Posted 4 months ago

“This is the third pair of sandals in same style that I have bought which shows that I love them.”

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Posted 4 months ago

“Like the shoes - comfy leather but the metal tags on the laces all came off as I tried the shoes on. We reattached them but one has since come off again and been lost. Please send more of the metal tags so I have replacements ready. Thank you”

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Posted 4 months ago

“Great service, fast delivery and beautiful comfortable shoes”

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Posted 4 months ago

“I purchased a pair of trainers, they were very comfortable. I would like to purchase another pair in a different colour.”

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Posted 4 months ago

Lotus Shoes is rated 4.5 based on 4,289 reviews