Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,896 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,896 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous shoes, I bought them for a wedding and they are superb quality, stylish and most important of all comfortable. I am very pleased with them.”

Helpful Report

Posted 3 months ago

“ordered 3 pairs of shoe all the same size, only 1 pair fitted me! No returns label in the parcel, no one returning a call on the customer servicxe line. Awful service from a company with such a reputable name.”

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Posted 3 months ago

“Sadly awful shoes. Rock hard both the sole and uppers. Returned. Waiting for my refund no communication from lotus”

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Posted 4 months ago

“Twice I have emailed regarding two different matters and they haven't bothered to reply on either occasion.”

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Posted 1 year ago

“I have returned thse shoes. Sadly, although long enough, they are very narrow at the toe and squeezed my toes into a very uncofortable shape. I bought the mathcing bag as well but that wa a rather disappointing quality. Both been returned.”

Helpful Report

Posted 1 year ago

“Beautiful shoes but sizing is way out. Definitely not uk sizing. Paid £3.95 Postage plus £2.00 to return and another £3.95 postage to reorder a bigger size. Maybe a note would be helpful to customers explaining that these shoes are very small sizing .”

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Posted 1 year ago

“Really not worth the money, this is the second pair of boots I’ve had (different styles) that are starting to fall apart at the heels. They were both lovely and very comfortable but sadly don’t last even with minimal wear. Customer service wasn’t interested in my complaint.”

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Posted 1 year ago

“Brilliant boots, brilliant price and brilliant service. Thanks”

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Posted 1 year ago

“Had to return as I couldn't get into my normal size 5 having paid £3.95 for postage it stated in the notes that a £2.00 reduction would be taken for the return of a refund. That's £5.95 for the privilege of trying a very small size 5 on. The style was nice and I would have felt smart in them but I didn't want to re-order due to the postage charges Wouldn't buy on line again”

Helpful Report

Posted 1 year ago

“Very good quality sandals but sizing was poor. At least a whole size bigger than any size 9 I have!”

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Posted 1 year ago

“Always buy my boots from lotus as well made and look classy”

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Posted 1 year ago

“I bought a pair of mules in white and loved them so much I bought red and blue also”

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Posted 1 year ago

“Purchased for a wedding, not worn them yet but when tried on felt very comfortable. A lovely looking shoe and not to high but high enough to give that elegance”

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Posted 1 year ago

“Love these shoes! Very comfy and stylish also. Shipping was fast, and I will order again!! Thanks for awesome service also.”

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Posted 1 year ago

“Lovely shoes, good styling and comfortable fit”

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Posted 1 year ago

“Bought these pewter colour shoes to go with my wedding outfit, I’ve been struggling to find a suitable pair as my feet get swollen and I can’t wear straps across my ankle. These shoes are a good quality and the trim on the front make them more special. I just wish they were slightly more wider.”

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Posted 2 years ago

“A pair of peep toe sling back shoes, well worth waiting for. Silver in colour with a block heel. They are extremely comfortable to wear with an adjustable strap for a great fit. Smart for any occasion.”

Lotus Shoes 5 star review on 1st July 2023

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Posted 2 years ago

“I have 2 pairs of these sandals in this style and can honestly say they’re the most comfortable sandals I’ve ever worn! Moreso than Birkenstocks in my opinion. I also have arthritis in one of my toes and these don’t bother that at all. I have these in the berry and white. I wear them constantly. Love them!!!”

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Posted 2 years ago

“Great service ,shoes exactly as advertised and so comfortable love them.”

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Posted 2 years ago

“Ordering was easy, delivery, returns and refund was swift. The reason for return was based on quality of item which wasn't the best”

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 3,896 reviews