Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 4,215 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keep up the good work in supplying good quality shoes with excellent service.”

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Posted 22 minutes ago

“Lovely quality and service, would recommend.”

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Posted 1 hour ago

“The slippers for mens are very bad designed with the sewing in the back and not protected like for the kids.They are very uncomfortable .Don't recommend for mens.”

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Posted 17 hours ago

“The boots look nice and feel sturdy. However, the material folds in certain areas, which makes them quite uncomfortable even after wearing them for some time. I’m hoping this improves with use, as Lotus customer service was not very helpful in addressing the issue.”

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Posted 1 day ago

“Lovely shoes. Great fit. Good quality. Look very smart.”

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Posted 1 day ago

“Smaller than most size 5 boots and very narrow .”

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Posted 2 days ago

“Lovely leather comfortable boot, very pleased with them”

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Posted 2 days ago

“Boots are lovely .but paid next day delivery and didn't get that so refunded delivery charge”

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Posted 2 days ago

“I have the beige pair, and was a bit disappointed that the black pair were narrower but have used a shoe stretcher and they are fine now.Glad I didn't send them back.”

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Posted 3 days ago

“Love everything Style price comfort”

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Posted 4 days ago

“I liked the boots but, sadly, I had to return them as they were too big and too wide, unlike my other pairs of lotus boots.”

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Posted 5 days ago

“Great service and product.”

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Posted 6 days ago

“Arrived as pictured and daughter loves them. True to her size and she finds them very comfortable. An overall winner as part of her winter wardrobe!”

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Posted 6 days ago

“Absolutely lovely wedge trainers . So comfortable and I love the sheen and patent look on the front. Gorgeous brown tones that switch up all my new autumn tones.”

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Posted 6 days ago

“Comfortable, stylish and well-made. As always.”

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Posted 6 days ago

“Excellent efficient service and delivery. The shoes are very comfortable. I have had a pair in navy suede ones for years, still look good. These waterproof ones are just as good. Except.......I hate the laces!!!!!!”

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Posted 1 week ago

“Very disappointed when I wanted to return the boots They were 2big but I had to go to my Local Post office for help to get them sent back I was very disappointed with the response from Lotus”

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Posted 1 week ago

“I have these boots in burgundy ace loved them, so bought the baby ones too. Super comfy.”

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Posted 1 week ago

“Lovely boots but unfortunately too narrow for me so I had to return them”

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Posted 1 week ago

“Great shoes this is my second pair”

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Posted 1 week ago

Lotus Shoes is rated 4.5 based on 4,215 reviews