Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 4,142 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted some ankle boots I could wear with dresses, these are perfect lovely soft leather and very comfortable”

Helpful Report

Posted 2 weeks ago

“The boots are beautiful. However there were no half sizes. I had to take a size up from my usual size and of course they are loose. I like them so much I've kept them but can only use with socks, not opaque tights when wearing a skirt”

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Posted 2 weeks ago

“Very pleased with slippers I purchased and looking to buy another pair. Thank you.”

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Posted 2 weeks ago

“I love the style of Lotus boots and I’ve been buying them for years. However, the only consistent problem I have with them is that the gold trim on the boots are not durable and glued properly. I bought 3 pairs recently, and I can see on one of the boots that the gold trim has not been glued properly as it is loose. This observation is from me just inspecting all the pairs to make sure they are OK. I have an existing pair I am wearing and just noticed a few days ago that the gold trim has come away from one foot. Hence where’s the glue? Lotus can you do something to rectify this problem, as I shouldn’t have to always make sure I have glue to hand whenever I purchase one of your shoes. This needs to be done better.”

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Posted 2 weeks ago

“Sylish trainer in a proper size 8! Comfotable fit”

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Posted 2 weeks ago

“The shoes I ordered were despatched quickly, when they arrived there was a small imperfection on one of the shoes. The items were returned within a few days and I then received an email stating I would have to wait up to 7 days for a refund. When paying £70 for a man made upper shoe I would have expected the goods to be flawless. I have had Lotus shoes in the past so I was a bit disappointed with the quality.”

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Posted 3 weeks ago

“Always very prompt service and completely satisfied with my purchases.”

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Posted 3 weeks ago

“Love my lotus boots I have bought them before and they are do comfortable and very smart worth every penny”

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Posted 3 weeks ago

“Excellent quick service and helpful reply when I sent a query. Unfortunately I had to return the boots due to an uncomfortable seam, but a return label was supplied.”

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Posted 3 weeks ago

“Happy with purchase..easy online and very quick delivery 😊”

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Posted 3 weeks ago

“Very comfortable and exactly as shown on online pic”

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Posted 3 weeks ago

“Lovely slippers, difficult to find this type these days.”

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Posted 4 weeks ago

“just the job, nice sandals, well packaged and they fit! what more could one want?”

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Posted 4 weeks ago

“I really liked the boots but unfortunately they were to tight so have sent them back and waiting my refund”

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Posted 4 weeks ago

“I had Great difficulty placing an order from the sale and after many repetitive emails and calls I finally managed to speak to customer service who was very apologetic and helped me sort the issue out I went from dreadful customer service to amazing customer service”

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Posted 4 weeks ago

“Love these boots, great colour, really comfortable. Quick delivery and a decent price. Only downside is no half sizes’”

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Posted 1 month ago

“Men’s sandals. Really poor finish on the inside of the buckle. Small toes very sore after a short time wearing”

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Posted 1 month ago

“Having purchased shoes from Lotus in the past, I bought 2 pairs of shoe boots knowing that they would be of excellent quality and comfortable. Never disappoints, would highly recommend”

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Posted 1 month ago

“High quality, good fit, lovely colour - all as expected from Lotus.”

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Posted 1 month ago

“Fabulous shoes, promptly delivered, sadly did not fit.”

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Posted 1 month ago

Lotus Shoes is rated 4.5 based on 4,142 reviews