Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,827 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,827 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I have worn Lotus shoes for over fifty years never disappointed the most comfortable I have ever had.”

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Posted 6 months ago

“Boots arrived very quickly and were packaged very well. Relly good quality but the colour of the boots deliveredy were alot lighter than described and shown in the pictures. Retuned Boots.”

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Posted 6 months ago

“You sent the wrong item”

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Posted 6 months ago

“My order arrived very quickly, and I am very pleased with the style and quality of my shoes.”

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Posted 6 months ago

“I purchased a pair of red Chelsea style boots and I love them. The leather is beautifully soft and from the moment I put them on they were as comfortable as slippers. I am one delighted customer.”

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Posted 6 months ago

“Excellent leather calf length boots. Fit perfectly . Would like lotus to make them in knee high boots as well”

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Posted 6 months ago

“Quality boots,made in England. Delighted.”

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Posted 6 months ago

“Love my new boots as they stylish , comfortable and look great with my jeans & leggings. Website easy to use and brilliant communication with updates about your order and delivery. Highly recommend and will definitely use again. 5 star service”

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Posted 6 months ago

“Excellent delivery time but shoes not broad enough and not a good fit for me. Thank you Jeanette Ferguson”

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Posted 6 months ago

“beautiful shoes & bag for my daughter's wedding and so comfortable”

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Posted 6 months ago

“Delivery on time lovely shoes”

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Posted 6 months ago

“I'm am so pleased with my black patent ankle boots, extremely comfortable and look stylish. Love the leopard print detail although not noticeable with flared jeans. Hopefully I'll get good wear through winter from them!”

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Posted 6 months ago

“Lovely boots however the ankle is a bit tight but with the elastic on the side I can just get away with it as my ankles tend to swell sometimes not a fault with the boots”

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Posted 6 months ago

“My boots were delivered to a friend’s in England so I have yet to see them. She tells me they look lovely. They were delivered very quickly and efficiently. I can’t wait until I visit next month to wear them.”

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Posted 6 months ago

“Excellent service and great quality products”

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Posted 6 months ago

“I like these shoes but when they arrived one had a deep scratch in the heel. I've followed Lotus return policy for faulty items by contacting then via email but I'm still waiting for a reply. Not great especially when they only give you 14 days to return.”

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Posted 6 months ago

“hi there i sent the shoes back today sadly they were too big , very well made and lovely shoes x sad they didn’t fit, great service though ,hopefully i’ll get my refund ok”

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Posted 6 months ago

“U have loved the boots I received, they are very comfortable”

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Posted 6 months ago

“Bought the Kristina black microfibre boots. I take a size 4.5 so ordered a 5. They are impossible to get on. The opening isn't large enough to get my foot into the shoe. Very disappointing. I paid £3.95 for delivery. I am very much hoping that I won't be charged £3 for the return. A boot is only a satisfactory purchase if it can be worn! Which these cannot.”

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Posted 6 months ago

“I like Lotus shoes because they fit! I'm a size 3 and Lotus shoes /boots are perfect.”

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Posted 6 months ago

Lotus Shoes is rated 4.5 based on 3,827 reviews