Lotus Shoes Reviews - Read 1,934 Genuine Customer Reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

“Very nice espadrilles, just a bit different from the normal style.
They do come up very big, so I had to return the first pair and order a size smaller.
Excellent value for money too.”

Posted 2 days ago

“Very goods service and boots fit like gloves, very pleased with purchase, may have to buy the black ones as well !!”

Posted 5 days ago

“I love these boots, super comfy,true to size and very stylish !”

Posted 1 week ago

“Lovely and comfortable.”

Posted 1 week ago

“Wonderful shoes! Gorgeous designs, great fit and super comfortable. When ordering online the company was wonderful in terms of responding to queries regarding orders. Thank-you!”

Posted 2 weeks ago

“Boots returned 29th December at Collect+ store. Nice boot but too big. No refund received as yet.”

Posted 2 weeks ago

“Pleased with the the leather boots I ordered”

Posted 2 weeks ago

“Top quality boots that will last for years.”

Posted 2 weeks ago

“Nice boots pity they were to tight so had to returne”

Posted 2 weeks ago

“Absolutely thrilled with my purchase !”

Posted 2 weeks ago

“Ordered twice, in total 6 different types of shoes. All orders fully paid and not heard anymore. No one answers the phone number given in the web page and in the emails aa well and have sent emails across about any updates of my orders, no response or updates what so ever. Really disappointed”

Posted 2 weeks ago

We’re sincerely sorry that you have experienced a number of problems with getting in contact with us this week. Unfortunately at the weekend our warehouse facility and customer service office was flooded, leaving no electricity and consequently we were unable to reach out to customers. We are now back online, all orders have been dispatched and our telephone lines have been restored. Please do not hesitate to contact us and we will gladly track your parcel or help to resolve any other outstanding issues. Once again, please accept out sincere apologies for any disappointment caused.

Posted 2 weeks ago

“Very good quality boots. Well made and great price. Really pleased with my purchase and the customer service.”

Posted 2 weeks ago

“Beautiful boots, good service and communication. Very pleased.”

Posted 2 weeks ago

“I am really impressed with the boot I got. It is really comfortable and well fit.”

Posted 2 weeks ago

“Easy ordering process, regular updates, prompt delivery and good product.”

Posted 2 weeks ago

“Always concerned buying shoes online but these didn't disappoint very comfortable and snug fitting and arrived in good time”

Posted 2 weeks ago

“Great product and speedy delivery!”

Posted 2 weeks ago

“Prompt service excellent products shoes and boots i purchased are so well made and comfortable will certainly be buying more products in the future.”

Posted 2 weeks ago

“Ordered boots. Money taken and not heard anymore. No one answers the phone number given in the web page and have sent numerous emails and had no response. Shocking customer service. Will update later if I get my boots or even a reply.”

Posted 2 weeks ago

We’re sincerely sorry that you have experienced a number of problems with getting in contact with us this week. Unfortunately at the weekend our warehouse facility and customer service office was flooded, leaving no electricity and consequently we were unable to reach out to customers. We are now back online, all orders have been dispatched and our telephone lines have been restored. Please do not hesitate to contact us and we will gladly track your parcel or help to resolve any other outstanding issues. Once again, please accept out sincere apologies for any disappointment caused.

Posted 2 weeks ago

“Good quality, lovely shoes”

Posted 2 weeks ago