Lotus Shoes Reviews - Read 1,934 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs

Write Your review

Lotus Shoes 5 star review on 15th January 2020

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice boots pity they were to tight so had to returne”

Posted 2 weeks ago

“Had to return as too tight. Shame there were no half sizes. Stylish looking boots tho. Free returns is essential when buying boots.”

Posted 2 weeks ago

“Sent some boots back and not received refund yet!”

Posted 4 weeks ago

“I bought a size 6 it was far to small could not wear them.”

Posted 1 month ago

“Lovely boots but sizing is def off. I’m normally a size 6 but these feel smaller than normal and I’ve bought lotus before. I’d say a 7 would be too big so be careful with what size you go for”

Posted 1 month ago

“Lovely shoes but too small and narrow fitting”

Posted 1 month ago

“I've ordered 3 pairs of Lotus boots before and always been a size 4. These are on the small side and a 4 is too tight.”

Posted 1 month ago

“Quick delivery. Ordered same pair of boots in tan and black, very well made, but was disappointed the tan colour was a lot darker than the picture shown on the website.”

Posted 1 month ago

“Slippers are a gift so can’t comment really except the box states they are navy but actually the slippers are dark red! Hopefully she will like red or I will have to return.”

Posted 1 month ago

“I had my eye on these Whitney boots for a while and when they had a discount I thought I'm having them. The picture online shoes the studded strap in quite a close up picture and I did look at all pictures for these. There is no wording in description about the colour of the hardware on this boot. So the picture was all I had to go on.. It looked silver/chrome to me.
They arrived and to my disbelief they are gold !!! I phoned customer service to query had I been sent the wrong colour but when they checked other boots they were all the same all gold..!! its a rose to gold colour..So the customer service operator and all in the office all agreed with me that they look silver online but are in fact gold.
Although I am unsure if I will keep them as I am not as keen on the gold version,although the boot itself is really lovely.So it may be I do keep them, but just be aware that they are a gold tone and not silver stud strap and zip.”

Posted 1 month ago

“Boots were nice looking and leather so happy to pay bit more. When delivered the left one seemed to be badly made and I couldn’t get on easily! Returned.”

Posted 1 month ago

“No half sizes which is not good”

Posted 2 months ago

“The boots bend at the top of my foot not near the toes it’s very uncomfortable”

Posted 2 months ago

“Too wide and zip not up to top of boot I have sent them back. They are good boots but don’t fit.”

Posted 3 months ago

“Sent for clutch bag which was lovely but unfortunately the trim was wrinkled so sadly had to return it. Will let you know once I receive my refund.”

Posted 5 months ago

“I am petite and my leg length means that I struggle to find knee boots that fit around the widest part my calf. I ordered a a pair of Mina boots hoping that I could adjust the laces to fit, sadly, they were just too slim, I am so disappointed as this is a beautiful boot, it looked elegant and was very nicely made. Otherwise the delivery and service from Lotus was as expected,”

Posted 6 months ago

“I have worn lotus sandal wedges for many years and always ordered the same size
The two pairs I recently ordered were not of the usual quality and too tight”

Posted 6 months ago

“Shoes were wrong colour”

Posted 8 months ago

“Beautiful shoes but they are quite narrow so sadly had to send back”

Posted 9 months ago

“Ordered two different styles in two sizes. Lovely shoes but unfortunately one style too narrow and one too wide. Will need to return along with matching handbag. Packaging was damaged on arrival so have had to wrap securely and will return when I can safely go to shop again. Extended return time limit 60 days which is very helpful. Good customer service so far.”

Posted 9 months ago

Lotus Shoes is rated 4.49 based on 1,934 reviews