Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,426 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the black and suede handbag, absolutely gorgeous. Very pleased”

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Posted 1 month ago

“Excellent quality and great value for money.”

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Posted 1 month ago

“Size is ‘generous’. I could possibly have done a size below( I usually take a size 4). Quite stiff sole and leather but they will soften in time.”

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Posted 1 month ago

“Great quality.great designs.Have a few shoes and boots”

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Posted 1 month ago

“I buy from Lotus as I find the products excellent. I have recently bought a pairs of ankle boots in various colours and a couple of designs. I find with Lotus size 3 is perfect, i can be size 3 or 4 with other names but Lotus are perfect in every way. The quality of the leather is superb, the comfort when wearing is perfect. My go to brand as I know they will always be the right size and comfortable.”

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Posted 1 month ago

“Ordered 3 pairs boots, great quality and good prompt delivery. Would highly recommend.”

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Posted 1 month ago

“The boots were beautiful. Very Soft leather,expertly finished and offered excellent value for money.they arrived well packaged and presented. I loved them. However, the size 4 was avery generous, much too roomy for me and sadly I had to return them. Thankyou Lotus!”

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Posted 1 month ago

“I love lotus shoes and boots . Ordering from the web site is hassle free . Great customer service, speedy delivery, and no problems at all with returns and receiving a refund. Would recommend. Thank you Lotus 😊”

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Posted 1 month ago

“Hello, I purchased this 2 pairs of ankle boots. During the last years I have bought at least 5 different styles and colors of the Athens style ankle boots with the 6.5 cm heel. They are so elegant and comfy. I can wear them for hours since the first day and never feel tired. However the Eva Boots although very beautiful they turned out to be quite narrow and too high the heel for me. Unfurtunately I proceeded to its return. If there is a pair of ankle boots in tan colour Nr 5 with 6.5 cm heel I would be interested in buying. Thank you.”

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Posted 1 month ago

“Happy with my multiple purchases . However, Royal mail misplaced the parcel and it was sent to wakefield! However, my purchases arrived over a week later! I can honestly say Lotus boots are comfy and stylish and the choice of colours are great too. Happy with my purchases and will return to make further purchases.”

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Posted 1 month ago

“Very good boots so ordered all colours”

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Posted 1 month ago

“I am extremely happy with my Lotus boots - my previous pair have seen me through five winters, and other times besides, so I'm confident my new pair (at a brilliant price) will be similarly unvaluable. My only complaint is your choice of delivery service, which was very poor - missing me when I was in the house, failing to redeliver to a local post office. Please would you reconsider using Royal Mail Parcelforce, which otherwise really spoils an excellent experience shopping with you?”

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Posted 1 month ago

“Good quality boots and fast delivery”

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Posted 1 month ago

“Bought a pair of mule slippers very pleased with them and would recommend”

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Posted 1 month ago

“Lotus shoes are really lovely, unfortunately the ones I ordered were too big, but the delivery and return services were brilliant. Would need a 5.5 but they don't have them.”

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Posted 1 month ago

“Very pleased with the slippers delivered very quickly would buy from lotus again excellent service”

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Posted 1 month ago

“Absolutely love these boots! So comfortable. Just hope they last :)”

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Posted 1 month ago

“I have now purchased 4 pairs of sandals and 4 pairs boots of varous colours. I love their fit, they are stylish and comfortable as well as bery fashionable for a young 67 year old!! When 1/2 price sale on, really worth buying”

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Posted 1 month ago

“The sandals were lovely but unfortunately they were to narrow. So have had to return them. Now awaiting a refund.”

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Posted 1 month ago

“These slippers fit perfectly and don't slacken over time. They are very string and last a very long time.”

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Posted 1 month ago

Lotus Shoes is rated 4.5 based on 4,426 reviews