Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 4,142 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Lotus sandals and hope my new trainers meet the same standard. I have wearing 2 pairs of sandals as evening wear for a few years now and they still look great. I have bought 3 new sandals in recent weeks and love them”

Helpful Report

Posted 1 month ago

“The shoes came well packaged . apart from the sizing everything was good. The sandals came up smaller than a size 3 and the elastic straps around the sandals were far too big . So they were unable to be worn. I gave both pairs to the charity shop.”

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Posted 1 month ago

“Excellent service and good product at a very reasonable price. Although the shoes were too narrow for me the returns process was easy. Will certainly consider buying again from Lotus.”

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Posted 1 month ago

“Returned as faulty, not heard anything about replacing them or”

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Posted 1 month ago

“Love these so much I bought 3 colours!! They are comfortable from day one and the heel height is perfect. They look smart but I have walked on all types of surface and you forget you are wearing them. Would highly recommend.”

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Posted 1 month ago

“Nice shoe, but I ordered an 8. It has 8 on the shoe, but fits like a 10 or 11.”

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Posted 1 month ago

“Shoes were very nice but didn't fit. Delivery service appalling arrived 3 days after the delivery date.”

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Posted 1 month ago

“I previously got these from another store at twice the price . Really nice smart shoes & at half price even better .”

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Posted 1 month ago

“Lovely shoes, looked exactly like what I've been after. Unfortunately, they were just a bit short and my heel was hanging over the back. Such a pity as they felt really comfortable. Didn't order the next size up, as if they didn't fit, it's £7 each time I buy and return, so didn't want to risk it.”

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Posted 1 month ago

“I have worn Lotus shoes over a number of years and cannot fault them. Stylish and durable.”

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Posted 1 month ago

“Supurb quality and comfortable from the first wear”

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Posted 1 month ago

“The shoes were good value for money and looked great on , quite comfortable to wear.”

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Posted 1 month ago

“I bought the Trento sandal for my holiday, it was so comfortable whilst supporting my fallen arch that I ordered a second pair while still on holiday. I’ve since bought 2 more pair all in various colours making 4 pairs in total . First pair bought in local shop at £39.99 but other 3 from Lotus directly at £20 each so very happy with that bargain”

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Posted 1 month ago

“I bought these toe post white Lotus shoes-for holiday, they were in the sale which was a bonus wouldn’t pay full price for them as I think they were over priced. They will go with everything which is a bonus and they are real leather.”

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Posted 1 month ago

“I generally love Lotus shoes/boots. Not all are to my taste or suitable for my feet due to bunions! I have bought the black ankle boots because the grey ones are not available! Fashion changes too quickly and a great seller soon becomes old .... Had I known, I'd have bought multiple pairs before they became unavailable.”

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Posted 1 month ago

“Comfortable pair of sparkly shoes”

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Posted 1 month ago

“Shoes came great. Unfortunately size 8 not 7 as ordered,even though the box said 7. Have emailed you,but no reply. Most disappointing”

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Posted 1 month ago

“lovely sandals .”

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Posted 1 month ago

“Very good material,”

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Posted 1 month ago

“I haven’t worn them as yet but they seem very comfortable when I tried them on …good quality sandal s”

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Posted 1 month ago

Lotus Shoes is rated 4.5 based on 4,142 reviews