Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 4,215 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of mens sandals. They arrived promptly,however the sizes were very generous. I ordered a pair of size 10 but had to return them for a pair of size 9 and they fitted perfectly. Quality very good.”

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Posted 1 month ago

“Very disappointed with the shoes.”

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Posted 1 month ago

“Beautiful boots. Fit perfectly. Very happy with my purchase.”

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Posted 1 month ago

“I ordered shoes for a wedding and are a perfect colour match. However disappointed that that there is no bag to match”

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Posted 1 month ago

“Have had these boots before and can't do without them.go with anything.”

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Posted 1 month ago

“Beautiful boots, comfortable and well made... so good I bought another pair”

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Posted 1 month ago

“Beautiful, comfortable and classy sandals, perfect for my holidays 👌 😍”

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Posted 1 month ago

“Absolutely stunning red shoes - comfortable and just fab”

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Posted 1 month ago

“Lovely boots. Very comfortable and can be work with trousers or dresses. Easy to order and fast delivery.”

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Posted 2 months ago

“Brown Pluto wedge-heeled zip-up trainers I ordered are very smart. They are generally comfortable though I prefer a slightly higher heel usually, perhaps because I have a high instep and am prone to lower back pain. Have been wearing sponge lifts inside them which helps rectify minor problem”

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Posted 2 months ago

“First place I go to every year for the latest designs for all seasons. 👏”

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Posted 2 months ago

“My shoes are beautiful, i usually have Laurana, I have had 5 pairs of those, I love them they are so comfortable, but I saw these new shoes In navy which I love, and they look lovely and the fit is great too, thank you Lotus from Patricia”

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Posted 2 months ago

“Hello, I really love Lotus footwear & buy often. However, I returned my last online purchase of boots as they’re currently available on MandM site for half price. Further disappointed as boots returned via Royal Mail on Monday and I have not yet received an acknowledgment.”

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Posted 2 months ago

“I wanted some ankle boots I could wear with dresses, these are perfect lovely soft leather and very comfortable”

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Posted 2 months ago

“The boots are beautiful. However there were no half sizes. I had to take a size up from my usual size and of course they are loose. I like them so much I've kept them but can only use with socks, not opaque tights when wearing a skirt”

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Posted 2 months ago

“Very pleased with slippers I purchased and looking to buy another pair. Thank you.”

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Posted 2 months ago

“I love the style of Lotus boots and I’ve been buying them for years. However, the only consistent problem I have with them is that the gold trim on the boots are not durable and glued properly. I bought 3 pairs recently, and I can see on one of the boots that the gold trim has not been glued properly as it is loose. This observation is from me just inspecting all the pairs to make sure they are OK. I have an existing pair I am wearing and just noticed a few days ago that the gold trim has come away from one foot. Hence where’s the glue? Lotus can you do something to rectify this problem, as I shouldn’t have to always make sure I have glue to hand whenever I purchase one of your shoes. This needs to be done better.”

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Posted 2 months ago

“Sylish trainer in a proper size 8! Comfotable fit”

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Posted 2 months ago

“The shoes I ordered were despatched quickly, when they arrived there was a small imperfection on one of the shoes. The items were returned within a few days and I then received an email stating I would have to wait up to 7 days for a refund. When paying £70 for a man made upper shoe I would have expected the goods to be flawless. I have had Lotus shoes in the past so I was a bit disappointed with the quality.”

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Posted 2 months ago

“Always very prompt service and completely satisfied with my purchases.”

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Posted 2 months ago

Lotus Shoes is rated 4.5 based on 4,215 reviews