Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,971 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I returned the sandals although they fitted me I couldn't fasten the strap at the ankle, needs to be longer”

Helpful Report

Posted 1 week ago

“I l;ove my new Lotus shoes, just as I expected, a good quality shoe, and fits perfectly.”

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Posted 1 week ago

“Lovely comfortable shoes, I normally have to wear shoes at home to wear them in but these were comfortable from the start.”

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Posted 1 week ago

“Gorgeous sandals, feel like I'm walking on air when wearing them.”

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Posted 1 week ago

“Ordered 2 x pairs shoes, mens 11. Paid extra for next day delivery. Complained about not delivered. Was told to wait a few days. Shoes eventually arrived, no refund for next day delivery payment. 1 pair is 25cm longer than the other pair. Neither are size 11 UK. Buy elsewhere”

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Posted 1 week ago

“Love lotus shoes so comfortable always good service and good prices”

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Posted 1 week ago

“Stylish and comfortable”

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Posted 1 week ago

“Lovely sandals. Nice fit. Heel wear s a good height for me. Easy to walk in. Great price as purchased in the sale.”

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Posted 1 week ago

“Lotus shoes are just so comfortable and fit just like a glove. Excellent quality always.”

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Posted 1 week ago

“Very pleased with my purchase lovely shoes would definitely recommend exactly what I expected from my order”

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Posted 1 week ago

“I can't say how this pair are as I never received them despite having received delivery confirmation, the picture shows a patch of grass that could have been taken anywhere with no parcel in the picture its hard to track down where they are, In the past I've had lots of different styles of Lotus shoes they have all been so comfy.”

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Posted 1 week ago

“Extremely stylish and so, so comfortable. I wore them all day, on a day out to Stratford upon Avon , lots of walking. Remained extremely comfortable; you even forget you're wearing them.”

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Posted 1 week ago

“Have been wearing lotus sandals for a few years lovely shoes comfy can wear all day with no problems good value”

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Posted 2 weeks ago

“Lovely shoes, grateful for the sale price. Just trying to add a hole. Cobblers said they don't have a small enough tool.”

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Posted 2 weeks ago

“Excellent comfy sandals, true to size.”

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Posted 2 weeks ago

“Love all the range if summer sandals. They are comfortable, on trend . Great colour selection, any many neutrals.”

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Posted 2 weeks ago

“Lovely sandals and very comfortable!”

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Posted 2 weeks ago

“Just so comfortable perfect for hols”

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Posted 2 weeks ago

“I had to return the first pair I ordered as they were too small. I ordered a pair the next size up and they were ok. I have been informed that my refund for the first pair has now been actioned but it is minus the delivery charge and the returned item fee. I expected to lose the delivery charge but I was very disappointed to lose the fee for returning the shoes. If they had been sized properly I wouldn’t have needed to return them. I always take the same size shoes (size 7) wherever I buy them and I have some Lotus trainers in a size 7 so I expected the size 7 shoes to fit. The price of the shoes was £33 but my refund will only be £27 so I have paid £3 to return them. I think this charge should be absorbed by the company, especially as it is cheaper to trade online without multiple premises to maintain. As customers, we have to expect that these items will fit as we don’t have the opportunity to try them. I don’t think I will be purchasing online again.”

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Posted 2 weeks ago

“Excellent delivery time and Lovely and comfortable.”

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Posted 2 weeks ago

Lotus Shoes is rated 4.5 based on 3,971 reviews