Lotus Shoes Reviews

Name: Lotus Shoes
Address: Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall, Lancashire
Rating: 4.47

4.5 Rating 4,814 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,814 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall
Lancashire
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bar at front was very narrow for foot”

Helpful Report

Posted 1 year ago

“I find the lack of half sizes a problem. 5 is too big for me and 4 is too small.”

Helpful Report

Posted 1 year ago

“I haven't worn them yet, they look lovely but are very slim fit so I don't know whether I will be keeping them . I think perhaps you ought to state that they are slim fit.”

Helpful Report

Posted 1 year ago

“Not had my refund for a return”

Helpful Report

Posted 1 year ago

“Good quality shoes, too small fir me sadly”

Helpful Report

Posted 1 year ago

“I bought two pairs of identical shoes, one in navy and one black. However the black patent pair I received was two right shoes!!”

Helpful Report

Posted 1 year ago

“Shoes were big for me. Contacted customer service, even tried calling a couple of times no one picks up left a message and still no call back. I have now returned all the shoes and waiting on what happens next. I opened a return for 3 shoes by mistake instead of 4. But I have returned all 4.”

Helpful Report

Posted 1 year ago

“I loved the boots, sadly they broke on the first wear. It was only minor but I returned incase more was to break in the future. For some reason I only got a partial refund until queried (then they were quick to resolve) so watch out for that as the amount wasn't even just postage. Sadly won't be ordering again.”

Helpful Report

Posted 1 year ago

“I was disappointed with the Cambridge loafer shoes as they were far too tight all round. I’m a true size 6 but these were far too small. That said, the style and quality was lovely.”

Helpful Report

Posted 1 year ago

“Lovely shoes far too narrow had to return. It's a pity there's no wide fit”

Helpful Report

Posted 2 years ago

“Service from when ordering to receiving excellent. Sizing of the boots very poor. I'm a size 41.5 so went for a size 42, very small. Such a shame as I really liked the boots.”

Helpful Report

Posted 2 years ago

“Beautiful style and detail, but extremely disappointed in the wide of these. Tried them on.and couldn't even get them zipped up, so narrow. Returning today.”

Helpful Report

Posted 2 years ago

“Really disappointed that these lovely trainers were way too narrow unlike a previous pair I'd bought. If you have a narrow foot think these would be OK”

Helpful Report

Posted 2 years ago

“Lovely shoes but very narrow”

Helpful Report

Posted 2 years ago

“Couldn’t get my feet into shoes I have had to return them and I have narrow feet c fitting dissapointed as I really liked them”

Helpful Report

Posted 2 years ago

“Good colour, nice style no. Flexible and hard”

Helpful Report

Posted 2 years ago

“Trainers arrived well boxed but unfortunately the stitching was coming away from the leather therefore leaving a hole beside the zip... I've returned them now awaiting for a refund. Quite disappointing... Things happen so hope to order at another time...”

Helpful Report

Posted 2 years ago

“I’ve had lotus shoes before and I love the cross over strap with Zip heel.. I would more likely buy your shoes more often if you did the standard 5.5 size as that’s the average woman size if you want to check with M&S .. and also go for a 3/4 inch heel too not all of us can walk in 6ins heels so to cater for all ages would probably make you more popular”

Helpful Report

Posted 2 years ago

“Well the delivery was fine, but the sandals I ordered were too big , so I sent them back. I've tried to contact them twice by phone, no answer, twice by email, no answer, and I still don't know if they've received my return. Not sure what to do from here.”

Helpful Report

Posted 2 years ago

“I purchased these trainers in a size 5 but when I opened the box I could see they were small fitting I checked the size on the trainers and it did have size 5 on them but I couldn’t get the trainers on they were far to tight so returned the goods. I have had several shoes from Lotus all size 5 and never had any problem until now”

Helpful Report

Posted 2 years ago

Lotus Shoes is rated 4.5 based on 4,814 reviews