Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,751 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return - strap on one sandal too short.”

Helpful Report

Posted 11 months ago

“Returned as faulty, not heard anything about replacing them or”

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Posted 11 months ago

“Nice shoe, but I ordered an 8. It has 8 on the shoe, but fits like a 10 or 11.”

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Posted 1 year ago

“I bought these toe post white Lotus shoes-for holiday, they were in the sale which was a bonus wouldn’t pay full price for them as I think they were over priced. They will go with everything which is a bonus and they are real leather.”

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Posted 1 year ago

“Quick delivery, I feel sizing was off very small sized and to narrow.”

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Posted 1 year ago

“I love the shoes they are beautiful but the strap on the left shoe is too loose”

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Posted 1 year ago

“Delivery was quick but unfortunately the sandals were not a great fit for me. I have bought Lotus shoes before so know they are good quality. I have returned the sandals and am awaiting a refund.”

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Posted 1 year ago

“Loved the shoe but heel was far too high (didn't say heel height in description). Had to pay to return them so would be wary of ordering online again.”

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Posted 1 year ago

“I would like to return it is very big size how do I return it it”

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Posted 1 year ago

“Disappointed with sizing. I’m usually a size 5 but the sandals I ordered I had to return because they were too small. Delivery was quick and efficient.”

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Posted 1 year ago

“Hi, the shoes were sent promptly and are very nice, they just don't fit me well so I want to return them. However, you have to email to return and I've had no response yet after 4 days. There could be a simpler system.”

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Posted 1 year ago

“Bought a pair of Livvy flats. The shoes are beautifully made and look lovely. Unfortunately they are very narrow, so although I don't normally take a wide fitting shoe, I have returned to exchange for a wider fit....hoping they have some in stock!!!”

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Posted 1 year ago

“I returned the sandals although they fitted me I couldn't fasten the strap at the ankle, needs to be longer”

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Posted 1 year ago

“I had to return the first pair I ordered as they were too small. I ordered a pair the next size up and they were ok. I have been informed that my refund for the first pair has now been actioned but it is minus the delivery charge and the returned item fee. I expected to lose the delivery charge but I was very disappointed to lose the fee for returning the shoes. If they had been sized properly I wouldn’t have needed to return them. I always take the same size shoes (size 7) wherever I buy them and I have some Lotus trainers in a size 7 so I expected the size 7 shoes to fit. The price of the shoes was £33 but my refund will only be £27 so I have paid £3 to return them. I think this charge should be absorbed by the company, especially as it is cheaper to trade online without multiple premises to maintain. As customers, we have to expect that these items will fit as we don’t have the opportunity to try them. I don’t think I will be purchasing online again.”

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Posted 1 year ago

“Gorgeous shoes but very, very narrow at the toes. My size didn't fit so had to send back!”

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Posted 1 year ago

“I'm currently trying to return them to you, as the shoes are too narrrow and too tight. There was no form with the parcel as to how to do this. Please let me know the procedure. Thank you. URGENT!!!!!!”

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Posted 1 year ago

“Received quickly but a size 5 was more like a size 51/2 so had to return even though I bought some insoles but was still too big , unfortunately wasted money on postage and returns fee which seems unfair when not my fault”

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Posted 1 year ago

“Bar at front was very narrow for foot”

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Posted 1 year ago

“I find the lack of half sizes a problem. 5 is too big for me and 4 is too small.”

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Posted 1 year ago

“I haven't worn them yet, they look lovely but are very slim fit so I don't know whether I will be keeping them . I think perhaps you ought to state that they are slim fit.”

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Posted 1 year ago

Lotus Shoes is rated 4.5 based on 4,751 reviews