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Lotus Shoes Reviews

4.5 Rating 3,912 Reviews
86 %
of reviewers recommend Lotus Shoes
4.5
Based on 3,912 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Lotus Shoes Reviews
Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Lovely shoes but wrong colour. They were advertised as navy but I would say they are a dark royal blue. Unfortunately did not match the dress that I had bought
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Posted 1 year ago
Beautiful shoes but had to return as still too small even though I ordered a size bigger than normal why don't you do a wide fitting
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Posted 1 year ago
I bought 2 pairs of shoes. In the package that I received from Royal Mail, one box of shoes arrived in new condition while the other box arrived in tatters. The box was ripped at the sides and the shoes which although looked in new condition - looked like they were returned by a previous buyer. The packaging inside the box was not good either and I was second guessing to return them. Maybe I should? I was quite disappointed by the packaging of these shoes considering how excited I was when I placed order.
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Posted 1 year ago
Delivery time was not accurate. One shoe is used as for shelf, Lot of wrinkles on it. All other 5 pairs are fine and good packed. I am huge fan of brand but not satisfied with shipping.
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Posted 1 year ago
I love Lotus boots BUT I need to send one pair back has they are to small for me I can’t get a QR code there is no information on the paperwork
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Posted 1 year ago
I really like the shoes,but the colour is coming off,which is disappointing. Shoes are very comfortable and if the colour isn't coming off,I would think it's perfect.
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Posted 1 year ago
Had to return as I couldn't get into my normal size 5 having paid £3.95 for postage it stated in the notes that a £2.00 reduction would be taken for the return of a refund. That's £5.95 for the privilege of trying a very small size 5 on. The style was nice and I would have felt smart in them but I didn't want to re-order due to the postage charges Wouldn't buy on line again
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Posted 1 year ago
Too narrow fitting for me , they felt like a size smaller than size 5 I ordered . Returned
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Posted 1 year ago
The shoes are lovely and the delivery was perfect but I had ordered the wrong colour and I called customer services three times in office hours, only ever got the answer machine, no one called me back, emailed three times, no one responded so I couldnt change my order once made and now have a pair of shoes in the wrong colour which yes was my fault but im dissapointed no one responded to me.
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Posted 1 year ago
Smart shoe and fine width wise but unfortunately at least one size too small in length. Had to return.
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Posted 1 year ago
Had to return them as a button was loose. However, I love Prancers so requested a replacement.
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Posted 1 year ago
Nice quality shoes, but why don't you make them in half-sizes? I am 5.5 so they don't fit.
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Posted 1 year ago
Shoes not wide enough and had to send back. Was told £2 charge would be made on refund but actually took £7 so beware
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Posted 1 year ago
Shoe design is lovely the material awful too hard on your skin would of paid more if they were soft leather
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Posted 1 year ago
Cheryl sandal good quality, but sling back strap fully adjusted was still too loose, & the shoes gaped on either side of foot.
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Posted 1 year ago
Delivery was very quick and the shoes were well-packaged. Unfortunately, I had to return 2 pairs of shoes as one pair was generally too big all over and one pair was too wide. I kept a third pair of sandals although for a D-fitting they were also slightly too wide.
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Posted 1 year ago
The shoes were nice but I paid extra for next day delivery and they arrived 5 days later, that’s why there’s 3 stars!
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Posted 1 year ago
Hi. Shoes ordered were navy. Have order the same previously. However colour slightly different. A more blue colour. Please can you check/confirm this is correct. Regards Helena.
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Posted 1 year ago
Good quality but a day later half the price I
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Posted 2 years ago
I had to return these as there was a fault in them
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Posted 2 years ago
Lotus Shoes is rated 4.5 based on 3,912 reviews