Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 4,262 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not worn as yet. Bought for a wedding. Fits well and feels comfortable. Having a wider foot happy with width.”

Helpful Report

Posted 11 months ago

“Really fast and efficient service and good boots and quality”

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Posted 11 months ago

“Love the shoe boot fits perfectly and so comfortable the height is perfect and so stylish.”

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Posted 11 months ago

“Always great quality footwear and so many great styles. Prompt delivery and great prices.”

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Posted 11 months ago

“Very stylish looking and comfortable”

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Posted 11 months ago

“Very easy ordering and quick delivery. Shoes -really comfortable! Great deals!”

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Posted 11 months ago

“Excellent quality boots with very durable soles, also a very good fit.”

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Posted 11 months ago

“Amazing shoes. Great quality. Service is always very smooth.”

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Posted 11 months ago

“Shoes were bought for a present first time worn and served to push foot over and create excessive wear so muchbthat needed re healing. Timpsons checked and said soles are rounded and the right shoe won't even stand up on uts own. Very poor quality but as they have been worn we have no option to return them.”

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Posted 11 months ago

“Dreadful customer service. What is the point of having a contact number if there is nobody to answer the phone!”

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Posted 11 months ago

“Hi, for as long as I can remember I have worn Loftus sandals instead of slippers around the house, mainly Lotus douglas size 10 witch are very comfortable, as you know i Iordered a pair of Blue Thuram Raft sandals size 44 which were on offer, I was surprised when they were delivered, they were 30mm smaller in length and 12mm in width smaller, why such a great difference, in the size when they should be the same, after all this time LOTUS very disappointed. John B.😒”

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Posted 11 months ago

“I haven't worn them yet, they look lovely but are very slim fit so I don't know whether I will be keeping them . I think perhaps you ought to state that they are slim fit.”

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Posted 11 months ago

“Thank you for quick service trainers lovely also got them in the sale which was a bonus very pleased with them will be looking again later for summer shoes very well made great value 😃”

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Posted 11 months ago

“Love the shoes very stylish and very comfortable - delivery very quick”

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Posted 11 months ago

“Lovely shoes and handbag Lovely quality Shoes fit lovely Really quick delivery”

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Posted 11 months ago

“quick delivery. Wasn't impressed with the box (I know its not about the packaging, its about the product), it was rather bashed and the paper inside was tattered and torn. Didn't look like good for a premium product. Don't like having to pay for returns. For this reason I've only given a four star review.”

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Posted 11 months ago

“Ordered some shoes wrong size ordered my usual Size but not a fit sent back awaiting new pair to arrive”

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Posted 11 months ago

“Great fit and very classic for the price”

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Posted 11 months ago

“I found these shoes on the narrow side”

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Posted 11 months ago

“Not had my refund for a return”

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Posted 11 months ago

Lotus Shoes is rated 4.5 based on 4,262 reviews