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L&C - London & Country Mortgages Reviews

4.7 Rating 1,486 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,486 reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

Katie our advisor was fantastic! She advised us very well and answered all questions we had before we looked to buy then she was there every step of the way from putting the offer in on a house to completion. I could not have asked for more as she exceeded expectations - polite, friendly, professional, extremely knowledgeable and quick to respond. The solicitor Premier Property Lawyers assigned to us by L&C were brilliant too. Stephanie our solicitor regularly kept us up to date with progress and their online portal for viewing and uploading documents was easy to use and very useful.
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Posted 10 years ago
The whole process with L&C was very pleasant, both of the advisors (Thomas and Daniel) for our case were very helpful, they provided timely communication as well as useful advice for the application. We managed to get mortgage offer in a fairly short time, which can not be done without their help. I would definitely recommend L&C to my friends in the future.
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Posted 10 years ago
I was very happy with the service received and in particular with both Ryan Gunning and Laurance Webb. Absolutely profesionals and no doubt I highly recommend their service.
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Posted 10 years ago
L&C were polite, knowledgeable and professional from start to finish. Re-mortgaging was basically a painless process using the Team and L&C. I will use them again and I have recommended them to friends already.
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Posted 10 years ago
Our mortgage broker doesnt get back to us to let us know what is going on with our morgage. We basically had to do everything ourselves, the only way we were able to get our mortgage approved was by calling the lender directly. Lender informed us that they had passed on information and requested further info from L&C on several occasions however this information was never passed to us. There is no sense of urgency and they don't follow up on what they are meant to unless pushed by us. They're very hard to get hold of as they never answer their phones. I wouldn't use again as the service is so poor
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Posted 10 years ago
Hi, I'm sorry to hear you've not been happy with the service provided and it's certainly something we'd like to try to sort out for you. If you are happy for us to give you a call to discuss please email enquiries(at)landc.co.uk and I'll make sure we get back to you asap, L&C.
Posted 10 years ago
Our initial mortgage 2 years ago was very well handled but the remortgage had a problem - the capitalisation estimate was £1500 out, which we had to find in order to complete. Dan Regester was on leave when this all happened and his colleagues assisted but I have not had a reply to my emails... Disappointing as our first mortgage through Dan was well done.
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Posted 10 years ago
L&C made the mortgage securing process simpler, stress free and kept me informed at every stage. Recommmended mortgage product was well evaluated, studied and best in the market to suit my requirements. The team was very professional and could not think of getting a better service & advise from other service providers. I would not hesitate to recommend L&C to others and would like them also to benefit from the quality services of L&C. Rakesh-London
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Posted 10 years ago
I received a speed, efficient response to my initial enquiry and was amazed at how quick and easy the Staff and London & Country made the entire process. Thank you very much, your efforts are very much appreciated.
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Posted 10 years ago
Andrew Hopkins is outstanding. Knowledgeable, responsive and proactive. Helped us secure two mortgages under complex circumstances. Probably the best broker in the country. Would highly recommend. Thank you for helping us secure a family home.
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Posted 10 years ago
I would like to say a big thank you to every one, the service and advise i received was fantastic,i was kept informed and up dated regularly,i would not hesitate in recommending L&C to family and friends,thanks again..
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Posted 10 years ago
I found the services offered by London & Country Mortgages to be excellent. The advice that was given and the customer service provided especially by Stephen Harrison was exceptional. I would highly recommend them.
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Posted 10 years ago
Generally good but found the request for bank account details frustrating and unclear as to how to provide details from on line. Also slow responses at times with messages unanswered. However overall satisfied with outcome.
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Posted 10 years ago
I found the assistance of London and Country excellent. I would particularly mention Abigail Gluyas and Ross Bettinson for their endevours.
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Posted 10 years ago
I have used London & Country mortgages on previous occasions and have found them to be good with good service however on this occasion my first dealings with an adviser named Louise was very good, but then i was given a case manager named David to deal with and his service was very poor, I could not get hold of him most of the time, and as a customer I found I was spending time chasing him trying to make contact and phoning to clarify things associated with my mortgage application. I usually made contact with him but only after tracking him down through Louise, the company would have received a much better review from myself if I did not have to have a case manager.
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Posted 10 years ago
I cannot fault the process of obtaining a mortgage with L & C, they are efficient, professional and kept me up to date all the way through, not forgetting the money I have saved by using them.
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Posted 10 years ago
from my first contact I received nothing but excellent service at all times, very impressed everything thing was explained in a clear way.
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Posted 10 years ago
L&C were very helpful and informative throughout the whole process. As it was our first house process our mortgage adviser Andrew talked us through every aspect and suggested the right product for us. Our case manager Ashley was very efficient and sorted out the actual mortgage application. Great communication and service.
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Posted 10 years ago
L&C provided a very good service. The level of communication was excellent. The remortgage was completed smoothly without any difficulties. I would highly recommend L&C.
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Posted 10 years ago
Good communication, always kept up to date with progress of mortgage application, A++++ service, thank you.
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Posted 10 years ago
Very helpful, very fast, excellent service!
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Posted 10 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,486 reviews