L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Rating: 4.67

4.7 Rating 1,465 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

Metrics

Info

4.7

Based on 1,465 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Beazer House, Lower Bristol Road, Bath
BA2 3BR

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience, follow up service. Very easy to deal with and good communication”

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Posted 1 year ago

“I was impressed with L&C from the start as my adviser was extremely knowledgeable, supportive and patient with my lack of initial knowledge. As it moved a step, my case manager kept me updated with weekly phone calls.”

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Posted 3 years ago

“Very professional and at the same time friendly . Would recommend to anyone”

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Posted 3 years ago

“Too early to finalize a review of the service, but so far so good. Ask me again after completion. Only negative aspect so far is the lack of a secure web portal for uploading confidential documents such as payslips and bank statements. (Trussle offer this.) L&C have been more convenient and cheaper to use than high street alternatives. In addition there is the welcome transparency of seeing the mortgage quotes for yourself on ComparetheMarket.com rather than via the laptop of a mortgage broker on the other side of a desk.”

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Posted 3 years ago

“Very efficient and helpful throughout the process”

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Posted 3 years ago

“I was very pleased with the service I got from Amber and April . They always responded quickly to any queries I had and we're very pleasant.”

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Posted 3 years ago

Hi Jean, we're so pleased to hear how happy you were with the service you received! Thanks for letting us know. Best wishes, the L&C Team.

Posted 3 years ago

“difficult to get in touch with the advisor at times, but responsive elsewise. got us what we needed swiftly and well.”

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Posted 3 years ago

Hi Alice, we really appreciate you taking the time to leave us a positive review. Best wishes, the L&C Team.

Posted 3 years ago

“Friendly, Knowledgeable staff, keen to get you the best deal. 2nd time I have used them and will continue to have faith in their ability to get me the best mortgage available to suit my needs.”

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Posted 4 years ago

Hi Andrew, thanks for leaving us such a positive review, we're really pleased we were able to help you with your mortgage needs. Best wishes, the L&C Team.

Posted 4 years ago

“really very good, excellecent at getting things done, completed entire remortgage in about 3 weeks, lovely”

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Posted 5 years ago

Hi Paul, thanks so much for leaving us a really positive review. We very much appreciate it and are glad we were able to help you so efficiently! Many thanks, the L&C Team.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi Onnagh, thanks so much for taking the time to leave us a positive review. Best wishes, the L&C Team.

Posted 5 years ago

“I was given professional advise, on the options of Mortgage that suit my requirements. My mortgage adviser kept me informed through out the process, customer service was excellent, and charges was kept to minimum.”

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Posted 5 years ago

Hi Bayode, thanks very much for leaving us a great review! Many thanks, the L&C Team.

Posted 5 years ago

“Land C helped us to sort out our remortgage. Martin Hammond and Mary Moloney both were very helpful and very customer focused. L and C web site is very user friendly and useful. Thank you L and C!”

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Posted 5 years ago

Really appreciate you taking the time to give us a great review. Thank you!

Posted 5 years ago

“On the whole we received good service, the whole process was longwinded but I understand this would be the case with any company”

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Posted 5 years ago

“There were a few things that were a bit frustrating - like being told we could get more than we could when we'd given all the information initially, finding out we couldn't go for the mortgage we were initially offered, again from information we'd already given. Once you've chosen a mortgage and are going ahead with it, they are VERY difficult to get hold of - not answering phones etc., and ask for information, and then more information in different formats. Few annoyances, but for a free service I would definitely use again!”

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Posted 5 years ago

Thanks for the review and for being patient - we do our best but it doesn't always go smoothly. Glad it's all sorted for you now!

Posted 5 years ago

“Excellent service! Amanda was extremely swift and efficient in finding me a suitable mortgage even though I was unsure if I could even get a one when I called.”

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Posted 5 years ago

Thanks for the great review! The L&C Team.

Posted 5 years ago

“Advisor didn't give up when things weren't going our way. She kept us informed at all stages”

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Posted 5 years ago

Thanks for the great feedback Neil - The L&C Team

Posted 5 years ago

“Good advice and great overview of the market”

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Posted 5 years ago

Thanks! The L& C Team

Posted 5 years ago

“Really great advice from Tim Newton at L&C. No hard sale, not pushy, listened to all our requirements and provided some fantastic advice. Thanks Tim!”

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Posted 5 years ago

Thanks for such a positive review Nial!

Posted 5 years ago

“I was very happy with the service I received, thank you.”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,465 reviews