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L&C - London & Country Mortgages Reviews

4.7 Rating 1,478 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,478 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

Really good service. Knowledgeable staff offering sound advice with no hard sell.
Helpful Report
Posted 9 years ago
Overall positive but I did need to chase up a good few times for confirmation that the process was running smoothly. A few times I was asked for something, so I sent it, but no confirmation was sent that it had been recieved. Also, I had emails from at least 4 different people - it would have been easier dealing with 1 but i understand that this is probably hard. Also, on the day on exchanging contracts, the 2 main people who I had contact with were on elave
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Posted 9 years ago
What can I say; once again excellent service.
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Posted 9 years ago
Excellent service with regular feedback and updates received.
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Posted 9 years ago
Prompt, efficient and friendly service. It was essential my BTL mortgage went through quickly and Andrew Armin and Rose Hoyland ensured it did.
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Posted 9 years ago
Absolutely brilliant service, always there to help and advise. Both Jos and Sam were really focused and got back to me quickly!! Will definitely recommend to Friends and hopefully will come back.
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Posted 9 years ago
I wanted to leave some feedback regarding a recent flat purchase. London is a fast moving housing market which can be demanding and often information is required quickly to not miss out on a property. My advisor was professional and always prompt to respond to queries, never being jaded by my barrage of questions. I had 3 purchases fall through for one reason or another yet my advisor was optimistic and vigilant throughout the year long period, always ready to answer my queries or provide information as things changed with the market and my situation. I would not hesitate to use them again or recommend them to someone else in the future.
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Posted 9 years ago
An absolutely professional service from start to finish. L&C really care about your mortgage needs and nothing was too much trouble, everything was always communicated so well and they always responded very quickly. All staff were very knowledgeable in all areas and I would defiantly recommend using them. Thank you
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Posted 9 years ago
They made everything easy and nothing was too much trouble
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Posted 9 years ago
Very helpful and would definitely recommend.
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Posted 9 years ago
I have to say that throughout this process both Tristan Parker initially giving us advice about improving our credit rating and Daniel Lawrence latterly steering us through our mortgage application and offer have showed a great deal of help and support. Their professionalism, knowledge and advice has been of the highest level.
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Posted 9 years ago
Very friendly and excellent customer service.
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Posted 9 years ago
I completed over a month ago and am usually too busy to write a review (as I would need to spend all my time on this since I have strong opinions on the appalling service given by almost all companies nowadays). I am "old school" aged 53 and remember when almost all companies gave good customer service - now you do not even receive the aforementioned without the adjective). However, I had to find time to write about L & C (even whilst I am on holiday in a sunnier clime) as their service is so good it is not forgotten about easily. They offer old fashioned efficient and professional service as well as being able to provide the best mortgage deals available (I am a qualified Chartered Certified Accountant so I was able to check the facts and figures). L & C will take away the stress and save your time but spare a thought for them having to do what we do not have time to do which is hanging on the line to repugnant companies that care nothing for a client having to wait forever to get through). I was even able to speak to someone in respect if a problem on Xmas Eve - although my own adviser was off it was none of this "sorry no one else can help" ; the adviser I had not dealt with before was still able to get resolution. Thank you so much PD and NP - for your patience and professionalism.
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Posted 9 years ago
Everyone that we have dealt with at London and Country Mortgages have been knowledgeable, professional and responsive. I would definitely recommend their services.
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Posted 9 years ago
We used L&C for the second time, and again, we received a prompt, informative service which made it very easy to change mortgage providers and was stress-free. Would definitely use L&C again.
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Posted 9 years ago
Alan Offield advised me on my mortgage requirements. I was kept up to date throughout the process and the advice I received was excellent. I was also able to review my insurance and pension. I updated my insurance requirements as a result of the further advice provided by Alan. I highly recommend L&C to anyone who is looking to get advice on a range of financial products.
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Posted 9 years ago
I was amazed at the speed of turnaround and quality of service from Raj and Lucy. I would definatley recommend L&C to my friends.
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Posted 9 years ago
Felt supported and kept in the loop from start to finish. They took time to understand exactly what we needed, and found the best product to match our needs. Very happy with the service we recieved, Very friendly and efficient staff. Will definiently use them again and would highly recommend!
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Posted 9 years ago
Outstanding service. Helpful, polite, professional and ultimately found us a mortgage that met our needs and offered us the best value. London and Country are highly recommended.
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Posted 9 years ago
When I have used L&C brokers I have been impressed with their service and prompt response to queries. It is useful to have this impartial advice when making important financial decisions.
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Posted 9 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,478 reviews