L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Address: Unit 26 (2.06) Newark Work, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 1,478 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

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4.7

Based on 1,478 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

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“Very helpful and easy to talk to. Felt that additional products were pushed too hard, like buildings insurance and life insurance and cost for that was very high”

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Posted 9 years ago

“Excellent, professional service. Clear advice, they were neither too pushy nor indifferent. Also good response time to my questions and they had access to at least as many mortgage deals as I could get access to online. Thanks!!”

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Posted 9 years ago

“Efficient, friendly and helpful, as usual. Thank you.”

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Posted 9 years ago

“Fantastic from start to finish we got recommend by our estate agents and I am so glad for that. We have nothing but good things to say about, The mortgage advisor David sprague. He went through everything with us gave us time to think there was no pressure. He was always there via phone or email. I have recommend family and friends. They have made buying a house as least stressful as possible.”

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Posted 9 years ago

“Overall the service was good, however, there were inconsistencies with the requirements set out from the lender and this elongated the time to offer and it was the source of some frustration. This is the second time that we have used L & C and our first time experience was excellent.”

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Posted 9 years ago

“I very slick and professional process from start to finish. Well looked after with 2 personal case workers and kept fully informed throughout. Will definitely use again in the future.”

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Posted 9 years ago

“Fast and efficient service. Responsive and knowledgeable advisor. Would recommend and use the service again.”

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Posted 9 years ago

“London & Country Mortgages, provided an excellent customer service. Throughout the time of arranging my mortgage, they always kept me upto date with any developments and made sure I was kept informed of the progress of my application at all times.”

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Posted 9 years ago

“The service was excellent. People were professional, flexible and responsible. I was so satisfied and have already recommended L&C to my friends.”

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Posted 9 years ago

“Very good service from the staff at L&C”

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Posted 9 years ago

“Mark, the advisor was great, got good deals, guided us through, made the process easy, communicate effectively ensuring we were kept well informed. Fantastic having Chesney as a case manager, knowing she was keeping an eye on everything and ensuring we had all information in a timely fashion. The whole process has been smooth & professional making a stressful situation much easier even down to arranging landlords insurance. I won't hesitate in recommending London & Country in the future, thanks”

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Posted 9 years ago

“This is by far the best independent advice i have ever got. L&C advisor's are very well helpful right from the start to the end of my application. Thanks a lot guys .”

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Posted 9 years ago

“Katie our advisor was fantastic! She advised us very well and answered all questions we had before we looked to buy then she was there every step of the way from putting the offer in on a house to completion. I could not have asked for more as she exceeded expectations - polite, friendly, professional, extremely knowledgeable and quick to respond. The solicitor Premier Property Lawyers assigned to us by L&C were brilliant too. Stephanie our solicitor regularly kept us up to date with progress and their online portal for viewing and uploading documents was easy to use and very useful.”

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Posted 9 years ago

“The whole process with L&C was very pleasant, both of the advisors (Thomas and Daniel) for our case were very helpful, they provided timely communication as well as useful advice for the application. We managed to get mortgage offer in a fairly short time, which can not be done without their help. I would definitely recommend L&C to my friends in the future.”

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Posted 9 years ago

“I was very happy with the service received and in particular with both Ryan Gunning and Laurance Webb. Absolutely profesionals and no doubt I highly recommend their service.”

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Posted 9 years ago

“L&C were polite, knowledgeable and professional from start to finish. Re-mortgaging was basically a painless process using the Team and L&C. I will use them again and I have recommended them to friends already.”

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Posted 9 years ago

“Our mortgage broker doesnt get back to us to let us know what is going on with our morgage. We basically had to do everything ourselves, the only way we were able to get our mortgage approved was by calling the lender directly. Lender informed us that they had passed on information and requested further info from L&C on several occasions however this information was never passed to us. There is no sense of urgency and they don't follow up on what they are meant to unless pushed by us. They're very hard to get hold of as they never answer their phones. I wouldn't use again as the service is so poor”

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Posted 9 years ago

Hi, I'm sorry to hear you've not been happy with the service provided and it's certainly something we'd like to try to sort out for you. If you are happy for us to give you a call to discuss please email enquiries(at)landc.co.uk and I'll make sure we get back to you asap, L&C.

Posted 9 years ago

“Our initial mortgage 2 years ago was very well handled but the remortgage had a problem - the capitalisation estimate was £1500 out, which we had to find in order to complete. Dan Regester was on leave when this all happened and his colleagues assisted but I have not had a reply to my emails... Disappointing as our first mortgage through Dan was well done.”

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Posted 9 years ago

“L&C made the mortgage securing process simpler, stress free and kept me informed at every stage. Recommmended mortgage product was well evaluated, studied and best in the market to suit my requirements. The team was very professional and could not think of getting a better service & advise from other service providers. I would not hesitate to recommend L&C to others and would like them also to benefit from the quality services of L&C. Rakesh-London”

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Posted 9 years ago

“I received a speed, efficient response to my initial enquiry and was amazed at how quick and easy the Staff and London & Country made the entire process. Thank you very much, your efforts are very much appreciated.”

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Posted 9 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,478 reviews