Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“The package arrived the next day which was very impressive, despite me only paying for regular delivery. Only thing I would change is I would prefer to be able to have chosen a cheaper delivery option (cheapest is £9.99) as I wouldn't have minded waiting a bit longer to receive the goods. Excellent service though”

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Posted 10 years ago

“Very quick delivery at a very competitive and sensible price. Our local suppliers should take note if they want future business.”

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Posted 10 years ago

“Excellent company”

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Posted 10 years ago

“Excellent service from Lilley Tile and Stone as usual. Prompt responses to all email queries, and the ordered items were delivered on the date that I requested, without complications. Thoroughly recommend them for their Customer Service.”

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Posted 10 years ago

“spot on delivered on time”

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Posted 10 years ago

“It would be very helpful if you would have an option on your website where you could put the customer's details. As in my case after I've placed the last order and I've put the name of our customer on the order, we are receiving emails with his name on our server instead of our company name. Also I wasn't able to change the details on the order once I've place it on your system.”

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Posted 10 years ago

“Very quick and good service . Thank you.”

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Posted 10 years ago

“Had text from Parcelforce yesterday morning saying it would be delivered Wednesday still not arrived today Thursday at 5pm, which is a pain as I need it for tomorrow morning.”

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Posted 10 years ago

“Very quick delivery. Can recommend ++++++”

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Posted 10 years ago

“Good price and quick delivery”

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Posted 10 years ago

“I ordered a bag of Tile adhesive. It arrived exactly as described on the correct date. Very good service.”

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Posted 10 years ago

“Everything arrived the next day despite choosing the standard delivery (3-5 days). I had a query which was responded to very quickly. Superb service thoroughly recommended. Ron”

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Posted 10 years ago

“Good price, quick service and Delivery, David, Kinrosss”

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Posted 10 years ago

“The prices were one of the best, delivery charges very reasonable and the items arrived when they were supposed to, you can't say fairer than that.”

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Posted 10 years ago

“Fast shipping, no problems, many thanks”

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Posted 10 years ago

“I was kept up to date with the progress of the order right down to a delivery window of an hour and a half. I had a scare when I saw a different colour on the box/package to that which I ordered but once I opened it the package inside was the right colour. Cheers.”

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Posted 10 years ago

“Order of Mapei ultracolor grout and sealant arrived on time. Great price and product in fact the best price on the net.”

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Posted 10 years ago

“Ordered a floor adhesive from a different company which they failed to deliver. When I chased it they informed me that there supplier could no longer provide it. Found the same product at Lilley Tile & Stone £30 cheaper and arrived the next day with text alert of delivery time. Couldn't ask for better service!”

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Posted 10 years ago

“Excellent service as always, well informed about delivery”

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Posted 10 years ago

“very quick service well parcelled up, will use again”

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Posted 10 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews