Login
Start Free Trial Are you a business? Click Here

Lilley Tile and Stone Ltd Reviews

4.7 Rating 1,684 Reviews
93 %
of reviewers recommend Lilley Tile and Stone Ltd
4.7
Based on 1,684 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lilley Tile and Stone Ltd Reviews
Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

I've ordered product twice from Lilley Tile & Stone. On both occassions the service, product and price has been excellent. Of course the true measure of customer service is not when everything goes well, but what happens when something goes wrong - Fortunately I'm yet to experience that with Lilley Tile & Stone. Keep up the excellent work folks :)
Helpful Report
Posted 3 months ago
Being bathroom/kitchen installers we buy some products from these guys. Every time , everything is perfect.
Helpful Report
Posted 3 weeks ago
Excellent service from Lilley Tile and Stone, they had a Kerakoll colour that no one else was stocking so really saved the day for us. Great customer service and delivery was next day, although their delivery prices are higher than others at least you were guaranteed the goods would arrive when they said they would.
Helpful Report
Posted 3 weeks ago
Everytime I deal with this company it has been simple with fast delivery. I am able to find equipment which I can’t find elsewhere at reasonable cost. Thanks
Helpful Report
Posted 3 weeks ago
Overcame a problem! Great customer service and big value for money
Helpful Report
Posted 3 weeks ago
Great service - web site easy to navigate and find the products I wanted. Arrived in good time when. Ordered. I reuse L&S regularly so it's always a good service.
Helpful Report
Posted 3 weeks ago
Helpful technical advice
Helpful Report
Posted 3 weeks ago
Quality product. Packaged well and delivered promptly.
Helpful Report
Posted 3 weeks ago
Bought Genesis straight edges - good quality. Delivered on time.
Helpful Report
Posted 3 weeks ago
I asked for advice on what products I needed for a particular job I had. Was given sound advice so I bought the items recommended. First class service
Helpful Report
Posted 1 month ago
Exceptional prompt service. Ordered and delivered within forty eight hours.
Helpful Report
Posted 1 month ago
Excellent more importantly had it in stock.
Helpful Report
Posted 1 month ago
Great product and great service, very small order handled nicely.
Helpful Report
Posted 1 month ago
Very impressed, excellent service and great prices
Helpful Report
Posted 2 months ago
I ordered grouting and was looking for a particular shade of blue. Lilley Tile and Stone deilvered and I'm very happy with the quality, price and tone. Thank you.
Lilley Tile and Stone Ltd 5 star review on 11th April 2025
Helpful Report
Posted 2 months ago
Great service, arrived quickly, nice product
Helpful Report
Posted 2 months ago
I purchased grout and matching silicon over the internet. Also spoke directly over the phone. The sevice was great and the goods arrived quickly. Would highly recommend this company.
Helpful Report
Posted 3 months ago
Service great all as described.
Helpful Report
Posted 3 months ago
My order was delivered quickly and accurately, can't fault them.
Helpful Report
Posted 3 months ago
Fast efficient service, very happy
Helpful Report
Posted 3 months ago
Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews