Lilley Tile and Stone Reviews

4.72 Rating 903 Reviews
93 %
of reviewers recommend Lilley Tile and Stone
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone
Read Lilley Tile and Stone Reviews
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01227 362612


Lilley Tile and Stone 5 star review on 22nd December 2019
Oliver Budd
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Lilley Tile and Stone 5 star review on 18th December 2019
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Anonymous  // 01/01/2019
The product was a good price and the postage was quick. Both products had leaked during transit.
Posted 5 months ago
Sorry about the condition your goods arrived in. I'm checking your order now but could you confirm whether you raised the issue with the store? Unfortunately on the odd occasion the couriers can be less than gentle with the goods, but we like to report and monitor any delivery issues so we can make them aware improvements are required.

Best Regards


Lilley Web Support
Posted 5 months ago
transition strip arrived not very well protected in plastic wrapper and was badly scratched about 300mm at end,lucky I did not require the full length so it was not a problem this time,otherwise all ok.
Posted 1 year ago

Thanks for your comments and apologies for the problem you had with your delivery. I have passed this information onto our dispatch guys for review.

Best Regards

Lilley Web Support
Posted 1 year ago
Thank you for the helpful telephone advice, being a novice you guided me to the correct products. The delivery was on time and complete, as your followup emails said.
Thank you. A happy customer.
Posted 4 years ago
They had the grout colours that I was looking for, more unusual ones that are not available easily in the shops - and at a very good price. What was impressive though, was how impossibly quickly from the point of placing an order, the item was dispatched - and delivered the next day. You can't beat service like that, and I'm sure I will be a returning customer - and recommending the company to my builder!
Posted 3 years ago
Lilley Tile and Stone is rated 4.72 based on 903 reviews