Login
Start Free Trial Are you a business?? Click Here

Lilley Tile and Stone Ltd Reviews

4.7 Rating 1,670 Reviews
94 %
of reviewers recommend Lilley Tile and Stone Ltd
4.7
Based on 1,670 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lilley Tile and Stone Ltd Reviews
Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Very impressed, excellent service and great prices
Helpful Report
Posted 1 week ago
I ordered grouting and was looking for a particular shade of blue. Lilley Tile and Stone deilvered and I'm very happy with the quality, price and tone. Thank you.
Lilley Tile and Stone Ltd 5 star review on 11th April 2025
Helpful Report
Posted 1 week ago
Great service, arrived quickly, nice product
Helpful Report
Posted 2 weeks ago
I purchased grout and matching silicon over the internet. Also spoke directly over the phone. The sevice was great and the goods arrived quickly. Would highly recommend this company.
Helpful Report
Posted 3 weeks ago
Service great all as described.
Helpful Report
Posted 1 month ago
My order was delivered quickly and accurately, can't fault them.
Helpful Report
Posted 1 month ago
I've ordered product twice from Lilley Tile & Stone. On both occassions the service, product and price has been excellent. Of course the true measure of customer service is not when everything goes well, but what happens when something goes wrong - Fortunately I'm yet to experience that with Lilley Tile & Stone. Keep up the excellent work folks :)
Helpful Report
Posted 1 month ago
Fast efficient service, very happy
Helpful Report
Posted 1 month ago
Had the perfect tiles inside this spectacular tile shop. And finished off my bathroom beautifully. Really excellent service from the owner and will be back. So good to have such quality and designs avalable.Thank you
Helpful Report
Posted 1 month ago
Excellent service
Helpful Report
Posted 1 month ago
Items came as described in the time advised. They colour looks like what we were after but not fitted yet so hard to gauge completely.
Helpful Report
Posted 1 month ago
Had everything I needed at a good price. Delivery was a bit slow.
Helpful Report
Posted 1 month ago
Quick delivery and helpful on the phone
Helpful Report
Posted 1 month ago
Super helpful staff, delivery to the other end of the country was seamless. Thank you
Helpful Report
Posted 1 month ago
We just started using Lilley Tile & Stone in March 2025, what a helpful efficient company to deal with! We are a local business trading since 1955 and are happy to say how great these guys are. We would not hesitate to recommend them and will be using them again.
Helpful Report
Posted 1 month ago
Great , prompt, helpful service
Helpful Report
Posted 1 month ago
Good quality product, competetively priced and fast delivery, altogether excellent service.😊
Helpful Report
Posted 1 month ago
I ordered some tile products recently and my order was dealt with promptly with a very fast delivery. Very easy website to use. Highly recommend
Helpful Report
Posted 1 month ago
The staff is incredibly kind, helpful, and trustworthy. It’s rare to find a place that genuinely cares about its customers, and I truly appreciate the honesty and excellent service. Thank you so much for being a business that people can trust!
Helpful Report
Posted 1 month ago
Excellent customer service on the phone and during order and delivery process. Manufacturer recommended this company and I can see why. Great experience. Will be returning to order more tile trims when we do the second bathroom. Thank you!
Helpful Report
Posted 2 months ago
Lilley Tile and Stone Ltd is rated 4.7 based on 1,670 reviews