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Lilley Tile and Stone Reviews

4.74 Rating 627 Reviews
93% of reviewers recommend Lilley Tile and Stone
Company Reviews
Read Lilley Tile and Stone Reviews
85.96%
539 Reviews
7.34%
46 Reviews
2.71%
17 Reviews
2.39%
15 Reviews
1.59%
10 Reviews
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Phone:
01227 362612

Email:
stu@lilleytileandstone.co.uk

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
95%
on-time delivery
Greater than 73%
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Featured Review
This review is set as featured by the company.
Janice
Verified Buyer
"Brilliant service. Emailed for advice 're which grout to choose and received a really quick reply. Ordered the product late on Sunday evening it was dispatched on Monday here by 11:15 on Tuesday and I didn't choose next day delivery. Will certainly use and recommend your company in the future."
Helpful Report
Posted 1 month ago
Ian
Verified Buyer
"Excellent company really helpful people. Can't really say anymore I wish all the companies that I deal with had the same level of service."
Helpful Report
Posted 2 days ago
Visit Website
Michael
Verified Buyer
"Ordered tile hole cutter and 2 off 2.5m tile trims. Items arrived separately but was luckily home for both deliveries. Only paid for 3 to 5 day delivery but came on day 2 so really happy. Was concerned about how the trims would be packaged but needn’t have been as extremely well protected in solid cardboard tube, so overall could not be happier. Would buy further items from this supplier without hesitation."
Helpful Report
Posted 6 days ago
Justin Garrett
Verified Buyer
"good service"
Helpful Report
Posted 6 days ago
Jane
Verified Buyer
"Very impressed by the assistance and service I have received from Linley, Tile and Stone. Would recommend and use them again."
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
"Excellent help on the phone and the product arrived earlier than expected - and they had to order it from Italy especially!"
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
"Good company,good product, But to expensif for shipping a. Bag Of Mapei Planeiseal ciment of 25 kilo and 4 tube of silicone to central London ."
Helpful Report
Posted 1 week ago
Sam
Verified Buyer
"transition strip arrived not very well protected in plastic wrapper and was badly scratched about 300mm at end,lucky I did not require the full length so it was not a problem this time,otherwise all ok."
1 Helpful Report
Posted 1 week ago
Sam,

Thanks for your comments and apologies for the problem you had with your delivery. I have passed this information onto our dispatch guys for review.

Best Regards

Ray
Lilley Web Support
Posted 4 days ago
Mark
Verified Buyer
"Order simple to place delivered on time good service would use again."
Helpful Report
Posted 1 week ago
Nigel
Verified Buyer
"Prompt delivery, but transport costs seem to high"
Helpful Report
Posted 2 weeks ago
Nigel, firstly many thanks for taking the time to do a review. Unlike our competitors we do not increase product prices to hide, (Amortise) the cost of carriage, packing and insurance. This makes our product prices extremely competitive, but for lower value orders we understand that this can seem quite expensive, although on most occasions we will still work out cheaper.
Posted 2 weeks ago
Anonymous
Verified Buyer
"We have ordered from Lilley a few times: always responsive and extremely fast. Top notch service"
Helpful Report
Posted 2 weeks ago
David
Verified Buyer
"Quick and efficient."
Helpful Report
Posted 2 weeks ago
Matthew
Verified Buyer
"Very good. Nice tables as expected."
Helpful Report
Posted 3 weeks ago
Phil
Verified Buyer
"This seemed to be the only place in the country selling the simple small white tiles o wanted. The delivery wasn’t cheap to Nottingham but worked very week so thanks and it was worth it."
Helpful Report
Posted 3 weeks ago
William
Verified Buyer
"Great quality product and very quick service. Thought the order included a shoe bag which was not in the package."
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
"Mapei revived grout great product."
Helpful Report
Posted 1 month ago
Mike
Verified Buyer
"Good response to my telephone call and a speedy delivery."
Helpful Report
Posted 1 month ago
Nathan Hilliard
Verified Buyer
"Best price and delivered on time"
Helpful Report
Posted 1 month ago
Craig
Verified Buyer
"Order the item on line and received the item within days. Very good service"
Helpful Report
Posted 1 month ago
Paul
Verified Buyer
"Order arrived yesterday. Good communication from Lilley Tile and stone after my query. Only Aspect I would say is the delivery price should be cheaper for 3-5day delivery."
Helpful Report
Posted 1 month ago
Ian
Verified Buyer
"Arrived within 24 hours good service."
Helpful Report
Posted 1 month ago
Lilley Tile and Stone is rated 4.74 based on 627 reviews
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