Login

Start Free Trial Are you a business? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Lilley Tile and Stone Reviews

4.7 Rating 1,235 Reviews

93 %

of reviewers recommend Lilley Tile and Stone

Company Reviews

4.7

Based on 1,235 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b, Herne Business Park, The Links

Lilley Tile and Stone 5 star review on 4th May 2021

Lilley Tile and Stone 5 star review on 4th May 2021

Lilley Tile and Stone 5 star review on 22nd March 2021

Lilley Tile and Stone 5 star review on 13th November 2020

Lilley Tile and Stone 5 star review on 22nd December 2019

Lilley Tile and Stone 5 star review on 18th December 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and price. We had an issue at our end regarding access for the delivery. The office jumped on it straight away, contacted the pallet delivery company and sorted it immediately. Brilliant service and part of the reason I return for most of my tiling needs”

Helpful Report

Posted 2 months ago

“Received great service!”

Posted 18 hours ago

“Quick delivery and nice package, highly recommended.”

Posted 2 days ago

“Excellent service. Appreciate the advice given for our project.”

Posted 2 days ago

“Absolute great company, twice I’ve used them and twice they have been exceptional, there delivery is fast and customer service is great 👍”

Posted 4 days ago

“Good knowledge and great service.”

Posted 1 week ago

“Reliable and efficient service.”

Posted 1 week ago

“Good service, product arrived in good condition and in good time”

Posted 2 weeks ago

“Excellent service, very efficient. The order was despatched the same day and arrived very promptly.”

Posted 2 weeks ago

“Great Service! Ordered online and received goods within 48 hrs”

Posted 2 weeks ago

“Great service. Lilley always has what I need, however hard to find, & at a reasonable price. Delivery’s fast too. 5 stars!”

Posted 2 weeks ago

“I ordered grout and needed it asap Unfortunately your carrier DPD has let you down.I paid £4.99 to DPD for Sunday delivery because they said they could not find my address on the previous Friday It is now Tuesday and I have a tiler turning up today and no grout 😱”

Posted 3 weeks ago

“very good service and super fast delivery”

Posted 3 weeks ago

“Excellent customer support when I needed advice and speedy delivery by DPD who delivered exactly at the time it was promised.”

Posted 4 weeks ago

“Goods as discribed with a swift ,if slighly expensive carriage charge. Good service all round.”

Posted 1 month ago

“All was delivered quickly and with expected quality. Packaging was excellent.”

Posted 1 month ago

“Items arrived well packaged, and next day..”

Posted 1 month ago

“Brilliant company with fast and accurate supply, extremely helpful to DIY'ers. Only 2 improvements I would suggest, better delivery prices... current delivery charges are a little off-putting and the website is not the easiest to find things in. Still overall a brilliant company to deal with.”

Posted 1 month ago

“Great range of difficult to find products, I was looking to purchase Schutler trim items. I rang to check stock of the trims me, the support was polite and efficient - told me the items were in stock with the manufacturer. So I placed my order online and the items were dispatched the same day from the manufacturer. I’m impressed with how efficiently the company and the manufacturer handled my order. No qualms in recommending them. I also think the cataloguing of the products on their website is very good - the descriptions and titles made it very easy to find what I needed. I can’t underscore how important this last bit is if like me you are a novice at choosing trims.”

Posted 1 month ago

“Not sure they have picked the right courier I haven’t received my products yet”

Posted 1 month ago

“Perfect quick and efficient”

Posted 1 month ago

«
1
2
3
4
5
»

Lilley Tile and Stone is rated 4.72 based on 1,235 reviews