Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.73

4.7 Rating 1,674 Reviews

94 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“I've ordered product twice from Lilley Tile & Stone. On both occassions the service, product and price has been excellent. Of course the true measure of customer service is not when everything goes well, but what happens when something goes wrong - Fortunately I'm yet to experience that with Lilley Tile & Stone. Keep up the excellent work folks :)”

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Posted 3 months ago

“I asked for advice on what products I needed for a particular job I had. Was given sound advice so I bought the items recommended. First class service”

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Posted 1 month ago

“Exceptional prompt service. Ordered and delivered within forty eight hours.”

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Posted 1 month ago

“Excellent more importantly had it in stock.”

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Posted 1 month ago

“Great product and great service, very small order handled nicely.”

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Posted 1 month ago

“Very impressed, excellent service and great prices”

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Posted 1 month ago

“I ordered grouting and was looking for a particular shade of blue. Lilley Tile and Stone deilvered and I'm very happy with the quality, price and tone. Thank you.”

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Posted 1 month ago

“Great service, arrived quickly, nice product”

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Posted 2 months ago

“I purchased grout and matching silicon over the internet. Also spoke directly over the phone. The sevice was great and the goods arrived quickly. Would highly recommend this company.”

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Posted 2 months ago

“Service great all as described.”

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Posted 3 months ago

“My order was delivered quickly and accurately, can't fault them.”

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Posted 3 months ago

“Fast efficient service, very happy”

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Posted 3 months ago

“Had the perfect tiles inside this spectacular tile shop. And finished off my bathroom beautifully. Really excellent service from the owner and will be back. So good to have such quality and designs avalable.Thank you”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Items came as described in the time advised. They colour looks like what we were after but not fitted yet so hard to gauge completely.”

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Posted 3 months ago

“Had everything I needed at a good price. Delivery was a bit slow.”

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Posted 3 months ago

“Quick delivery and helpful on the phone”

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Posted 3 months ago

“Super helpful staff, delivery to the other end of the country was seamless. Thank you”

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Posted 3 months ago

“We just started using Lilley Tile & Stone in March 2025, what a helpful efficient company to deal with! We are a local business trading since 1955 and are happy to say how great these guys are. We would not hesitate to recommend them and will be using them again.”

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Posted 3 months ago

“Great , prompt, helpful service”

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Posted 3 months ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,674 reviews