Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

94 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived the next day despite choosing the standard delivery (3-5 days). I had a query which was responded to very quickly. Superb service thoroughly recommended. Ron”

Helpful Report

Posted 11 years ago

“Good price, quick service and Delivery, David, Kinrosss”

Helpful Report

Posted 11 years ago

“The prices were one of the best, delivery charges very reasonable and the items arrived when they were supposed to, you can't say fairer than that.”

Helpful Report

Posted 11 years ago

“Fast shipping, no problems, many thanks”

Helpful Report

Posted 11 years ago

“I was kept up to date with the progress of the order right down to a delivery window of an hour and a half. I had a scare when I saw a different colour on the box/package to that which I ordered but once I opened it the package inside was the right colour. Cheers.”

Helpful Report

Posted 11 years ago

“Order of Mapei ultracolor grout and sealant arrived on time. Great price and product in fact the best price on the net.”

Helpful Report

Posted 11 years ago

“Ordered a floor adhesive from a different company which they failed to deliver. When I chased it they informed me that there supplier could no longer provide it. Found the same product at Lilley Tile & Stone £30 cheaper and arrived the next day with text alert of delivery time. Couldn't ask for better service!”

Helpful Report

Posted 11 years ago

“Excellent service as always, well informed about delivery”

Helpful Report

Posted 11 years ago

“very quick service well parcelled up, will use again”

Helpful Report

Posted 11 years ago

“First order but very impressed. Quick delivery”

Helpful Report

Posted 11 years ago

“was only doing a small DIY repair, so didn't need large quantity of adhesive and colored grout. couldn't find what i needed in local DIY / builders merchant shops. found Lilley Tile and Stone online, had everything i needed and even with delivery was cheaper than anywhere else i looked.”

Helpful Report

Posted 11 years ago

“Polite, efficient, knowledgeable and helpful staff, especially as we made an error in choosing the wrong colour of Kerapoxy. As we were in a hurry to get the work done, they quickly sent off a new order, which arrived on time, as we were sending the incorrect colour back to them. Very grateful, thank you. PS Just waiting for the refund for the incorrect colour which we sent back.”

Helpful Report

Posted 11 years ago

“Reasonable price and very quick delivery. would thoroughly recommend.”

Helpful Report

Posted 11 years ago

“Excellent service with prompt dispatch and delivery. Would definitely use again.”

Helpful Report

Posted 11 years ago

“Excellent service all round ,well done all”

Helpful Report

Posted 11 years ago

“Excellent from looking for items, selection, purchase and delivery. Everything was seem less and good prices too. I found Lilleys after being badly let down by another (far more expensive) firm. I would (and will) recommend them and use them again in the future.”

Helpful Report

Posted 11 years ago

“Easy to use website. When I 'phoned to adjust the order I was greeted by the owner who was more than just helpful.. he's a really nice guy. Delivery was prompt and the driver very accommodating. Will be using Lilley again”

Helpful Report

Posted 11 years ago

“Simple ordering. good site and rapid delivery”

Helpful Report

Posted 11 years ago

“Great communication Speedy dispatch”

Helpful Report

Posted 11 years ago

“Spot on service - thanks”

Helpful Report

Posted 11 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews