Laughing Hens Reviews

Name: Laughing Hens
Address: Unit 2 Europa Court, Deeview Boulevard, Chester, Cheshire West and Chester
Rating: 4.71

4.7 Rating 9,371 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 22nd October 2025

1030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do no recommend laughing hens I consider them dishonest In Nov 2020 I ordered and paid for SUBLIME pattern leaflets I Received PHOTOCOPIES with a metal staple did not receive original pattern leaflets”

Helpful Report

Posted 5 years ago

“On 10/5/2020 I purchased Stock number 060126 - Rowan Summer Bright Kids. On 11/10/2020 I received in the mail Rowan Big Wool Bright. I see your instructions fro returning this item but there is no indication as to how I will receive $12.80 - cost of book and the $4.70 paid for postage. In addition how will I be compensatged for the return postage? Total due me $17.50, plus postage I will need to pay to return this item. Please respond.”

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Posted 5 years ago

“I placed my order and on the 9th October I received an email telling me my order had been shipped. On the 12th October you sent me another email telling me that you had insufficient stock and we’re awaiting deliveries. I was not impressed with your service.”

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Posted 5 years ago

“I was sent the wrong pattern book. Although I contacted Laughing Hens right away via email it took more than a week to get a response. The slightly terse message was they were very busy and that they were sending me out the correct book and to keep the incorrect book. Fine. But when the second package arrived it was another copy of the same wrong book. The wrong book is about one third the cost of the correct book. I gave up and got the right book from another merchant. I feel like it’s pointless to try to resolve this with an unresponsive and sloppy seller.”

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Posted 5 years ago

“Not satisfied at all can not get a response to any of my questions.”

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Posted 5 years ago

“I never received the yarn and had to ask for a refund.”

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Posted 5 years ago

“I never received the pattern I ordered. Very disappointed”

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Posted 5 years ago

“When I ordered the circular knitting needles I was told they would be despatched and I would get an email. A week later I telephoned to ask why I had not received the needles and was told the order had not been placed with the relevant department so they had not been despatched. They despatched the, and I received the, a few days later. Don’t know how long I would have had to wait if I had not telephoned to make enquiries.”

Helpful Report

Posted 5 years ago

“I am in Australia. The shipping time on the email I received said the purchase would take between 4 and 10 working days. This was on the 27th of August and have still not received it. I contacted Laughing Hens sales department and they told me it was due to "the pandemic".”

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Posted 5 years ago

“Don't ever order from Laughing Hens if you think you might move house at some stage in the future. It is impossible to change your address on your account on their website (they admit that) and when I entered my current address for delivery of the order it defaulted to my old address without me realising. Customer services couldn't care less that my order had gone to an address that I left 3 years ago and it was only by my own effort and the kindness of the new occupant of my old house that I got my order. I recommend using other knitting suppliers that have more up to date websites”

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Posted 5 years ago

“I have sent you at least 4 emails with no reply from you. You sent me two skeins of #186. I ordered one of #186 and one of #150. I want this resolved. I can't start my project with 2 of #186. Please respond and tell me how you will resolve this.”

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Posted 5 years ago

“I ordered 7 balls of Aran wool and received 2 balls of sparkly material. When I complained I received a full refund as the Aran wool was apparently not in stock even though 7 balls were showing on the web site. However, the wool was to be used for a present and I missed the date for delivery so was very disappointed.”

Helpful Report

Posted 5 years ago

“I have not received my order after 3 weeks and have had no response from laughing hens.”

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Posted 5 years ago

“I placed my order on August 1st, today is September 4th and I still haven’t received my order. I sent an email to customer service asking for help tracking the order over a week ago, and haven’t received any response. I would really like to know what happened to my order or at least get some kind of response from your customer service. I am very displeased with the service and wish I hadn’t placed the order.”

Helpful Report

Posted 5 years ago

“I never received my order and tried to contact you but could not do that also. For some unknown reason it would prevent me from contacting you and said that I had the wrong email address when I was replying back to you. You need to check your website! My order was small. All I ordered was Rowan creative linen 621 natural, one skein. Never received! Can you please look into this and send me my order. My phone number is 206-909-1068.”

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Posted 5 years ago

“Disappointing.”

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Posted 5 years ago

“Very disappointing , late responding . The kneading machine they sold me was faulty, I still haven't got my money back.”

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Posted 5 years ago

“My yarn package was incorrectly addressed by Laughing Hens so has never arrived. Not happy.”

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Posted 5 years ago

“I would love to write a great review and share my project but the yarn has no shown up yet.”

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Posted 5 years ago

“I am totally disappointed in Laughing Hens. I placed an order on 7/2/2020 and received a shipment notice on 7/3/2020. It is now 8/2/2020 and I have not received my order. My credit card was charged and cleared on 7/3/2020. Why have I not received my order? I contacted Laughing Hens on 7/21/2020 to ask about my shipment and was told that due to COVID 19 the order would take up to 4 weeks to receive. It's now been more than 4 weeks and I have still not received the shipment. I would DEFININTELY not recommend ordering from Laughing Hens to anyone who is thinking about it.”

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Posted 5 years ago

Laughing Hens is rated 4.7 based on 9,371 reviews