Laughing Hens Reviews

Name: Laughing Hens
Address: Unit 2 Europa Court, Deeview Boulevard, Chester, Cheshire West and Chester
Rating: 4.72

4.7 Rating 9,622 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,622 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 4th March 2026

Mrs H P Farquharson

Laughing Hens 5 star review on 18th February 2026

Anonymous

Christa Wiens

1044

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i only ordered one time not have too much feedback”

Helpful Report

Posted 1 month ago

“The wool (Drops baby merino and Drops cotton merino) is lovely and well priced. Delivery took 7 days. It was very poorly packed, the package was too small and had opened in transit, the wool was stuck on the glue which prevented it from falling out but damaged the wool)”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We’re very pleased to hear that you were happy with the quality and price of the Drops Baby Merino and Drops Cotton Merino yarns. However, we are very sorry to hear that the parcel arrived poorly packed and damaged in transit. This is certainly not the standard we aim to provide. We appreciate you bringing this to our attention. Please could you send us a few photos of the damaged packaging and wool to sales@laughinghens and we will be happy to look in to a suitable resolution. Kind regards Laughing hens

Posted 2 months ago

“Still work in progress”

Helpful Report

Posted 3 months ago

Hello, Please get in touch via email at sales@laughinghens.com or telephone on 01829 740903 and we can look in to any issues for you. Kind regards Laughing hens

Posted 3 months ago

“I wasn't aware that the shipping even to Germany take this long. I remember that it took a week until the product was even ready for shipping. The yarn, prices etc. were fine.”

Helpful Report

Posted 7 months ago

“Slow and expensive delivery”

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Posted 7 months ago

“I didn’t have an order in the end as LH did not have enough of the wool I needed.”

Helpful Report

Posted 9 months ago

“The yarn is great and dispatch time, but the constant daily stream of emails trying to sell me things which I specifically didn't sign up for and which I've unsubscribed from several times to no avail means once my email is finally removed I'm not using them again. I don't have this issue with the other big online yarn stores. I dislike people that disrespect people's privacy choices. It's not a bug; it happened a few years ago but I thought I'd try again, they'd have fixed it but no... it feels purposful.”

Helpful Report

Posted 9 months ago

Thank you for your feedback, and I'm very sorry to hear about your experience. We're glad to know you were happy with the yarn and dispatch time. Apologies you have continued receiving market emails even after unsubscribing. Your email address is fully and permanently removed from all marketing lists now. Apologies again. Kind regards Laughing hens

Posted 9 months ago

“Good service and I eventually received tbe package but it took weeks to reach me in Australia. This was a real problem when I was waiting to finish a garment”

Helpful Report

Posted 1 year ago

“I still have not received my order”

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Posted 1 year ago

“My brown paper envelope package arrived in California totally unsealed. It wasn’t ripped open but appeared to have not been sealed at all in the first place. Luckily the yarn I had ordered was inside and intact. The yarn itself was great.”

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Posted 1 year ago

“You will see my work in progress. Can you explain what is wrong please. I started each sock at the appropriate yellow “lead in”. This is the result. I’m sure my daughter will still wear them but I’m reluctant to buy regia in the future. I must add that I would recommend your company as very reliable. Thank you. Dorothy Smith”

Helpful Report

Posted 1 year ago

Hello, Many thanks for your feedback and sorry to see your socks have not knitted up as expected. So that we can go back to the manufacturer with a meaningful complaint, please can you specify which of the following you have employed: - starting both socks from the inside of the ball - starting both socks from the outside of the ball - starting one sock from the inside and other from the outside. Kind regards Laughing hens

Posted 1 year ago

“Good website and speedy delivery. So many good cotton yarn, giving 3 stars bc I wish all the materials they sold were animal-free.”

Helpful Report

Posted 1 year ago

“I love you guys but these latest purchases were a disappointment. One of the circular needles broke and the stitch stoppers are virtually unuseable.”

Helpful Report

Posted 1 year ago

Hello, Apologies your items were damaged. If you email us at sales@laughinghens.com we can either send replacements or issue you with a refund. Apologies again. Kind regards Laughing hens

Posted 1 year ago

“Wasn’t able to open!!!”

Helpful Report

Posted 1 year ago

“Prompt delivery, but was disappointed in the quality and colour of this yarn. It is much lighter in shade than a true midnight blue. The online colours can always be misleading and the photos make it look darker than it really is.”

Helpful Report

Posted 1 year ago

Hello, Apologies your are not happy with the colour of the yarn. We do make sure images are always up to date but they can sometimes differ slightly form the image online, we are also only allowed to use images supplied to us from our supplier these can sometimes differ depending on what device you are using. Kind regards Laughing hens

Posted 1 year ago

“No problems with website but product sold was poor”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback, if you would like to email us at sales@laughinghens.com or call us on 01829 740903 we will be happy to speak to you about the product you are not happy with, we can then resolve the issue. Kind regards Laughing Hens

Posted 1 year ago

“It was straightforward to purchase the items, no difficulty at check out. I found it difficult to get anyone on the phone as it just rang out. Also, the refund process was simple and seamless.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. Our phone line is open 9am-5pm Monday-Friday our number is 01829 740903 and it is always option one for the Laughing Hens phone line. Kind regards Laughing Hens

Posted 1 year ago

“I suppose laughing hens is ok to deal with, I’ve ordered & received two previous packages, no problem or delay, I then ordered just two balls of wool & it took more than a month for them to arrive cause parcel was held up because of customs charges. Don’t know why there was customs charges only on the smaller package.”

Helpful Report

Posted 2 years ago

Hello, Apologies your parcel took a while to arrive once a parcel leaves us we have little to no control over how longs it takes to be received, customs can sometimes hold parcels for a while. As for being charge this should not have happened as we have all the necessary documentation on our parcels. If you get in touch with us at sales@laughinghens.co.uk we can look in to this for you. Kind regards Laughing Hens

Posted 2 years ago

“Great service. But - the print of the actual pattern is faar too small.”

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Posted 2 years ago

“I’m not sure this laughing hens fault as not sure how it is listed on their website ..but I bought a beginner Rowan baby pattern and I’ve knitted a few things but this was definitely not a beginners pattern”

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Posted 2 years ago

Hello Michele, Thank you for your feedback, can i ask if it was the whole book or a specific pattern you struggled with? Kind regards Laughing Hens

Posted 2 years ago

Laughing Hens is rated 4.7 based on 9,622 reviews