Laughing Hens Reviews

Name: Laughing Hens
Address: Unit 2 Europa Court, Deeview Boulevard, Chester, Cheshire West and Chester
Rating: 4.71

4.7 Rating 9,371 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 22nd October 2025

1030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would not rate them at all! 1st order didn’t receive goods only a downloaded pattern, tried to tell me I had received a parcel! Goods sent out week later after numerous emails with no response...... awful don’t use them.”

Helpful Report

Posted 4 years ago

“Very disappointed with the item I received it was a birthday present and clearly wasn’t a book as stated it was simply a Pamphlet in extremely tiny print and could of been sent with a large stamp not the postage price you charge. Therefore I won’t be using you again !!!!”

Helpful Report

Posted 4 years ago

“They made a mistake re a pattern and refused to accept what I told them. They refused to send me the pattern I wanted which was a photocopy that I’d paid nearly £5 for. A very poor service with no goodwill. I’d purchased wool from them in the past. I won’t use the company again and not will my friends.”

Helpful Report

Posted 4 years ago

“Iv sent you a few messages I want to unsubscribe stop sending all these leave review iv had a few leave me alone I’m not well iv unsubscribed”

Helpful Report

Posted 4 years ago

“I spent over $400 (USD) on high end yarn and tools. This company is simply unreliable and tone deaf. They sent me the wrong order and then, instead of giving me a discount or some courtesy compensation for the delay and my trouble, basically just said “sorry”, asked me to return the items from the wrong order (why should I have to go out of my way to go to the post during a pandemic due to their mistake??!) and that they can only send me part of my original order. NO THANK YOU.”

Helpful Report

Posted 4 years ago

“As of yet I have not received the circular needles that I ordered a month ago. I have emailed to highlight this but the response I had said that sometime deliveries are delayed a month. On all other items I have ordered elsewhere and delivered by Royal Mail have all arrived on time and I did not choose to pay for tracked delivery.”

Helpful Report

Posted 4 years ago

“Still waiting for one of the patterns to be delivered”

Helpful Report

Posted 4 years ago

“I still have not received my book. I therefore cannot give you a good rating.”

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Posted 4 years ago

“still haven't received order from 14th December”

Helpful Report

Posted 4 years ago

“Disappointing patterns”

Helpful Report

Posted 4 years ago

“Won't crank it drops stitches very dissatisfied.”

Helpful Report

Posted 4 years ago

“I never received the merchandise I paid for long before Christmas. Disappointed!”

Helpful Report

Posted 4 years ago

“I have never received the yarn, where is it????? I finally received the yarn, l am not happy with it, what is the answer?”

Helpful Report

Posted 4 years ago

“Paid extra for next day delivery. Received the order a week later. Almost impossible getting hold of customer services, no response to emails.”

Helpful Report

Posted 4 years ago

“Hello You have asked me to do a review of my purchase which was shipped to me November 26 but I still have not received it 😢 I would appreciate any help Thank you, Cheryl Isles”

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Posted 4 years ago

“I placed an order quite a while ago and it never arrived.”

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Posted 4 years ago

“Have not received my purchase yet that I ordered November 20th, so .....”

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Posted 4 years ago

“I have never received my order”

Helpful Report

Posted 4 years ago

“Malpractice !! I ordered and paid for 5 Sublime pattern leaflets I received photocopies PHOTOCOPIES joined together with a metal staple I do not recommend Laughing Hens who deceive and cheat”

Helpful Report

Posted 5 years ago

“Part of the order arrived with no notification that there was a problem with the rest of the order. No contact from Laughing Hens. I phoned them three times to find out where the order was - never an apology for not contacting me. After 6 weeks waiting and chasing I had to cancel the order, request a refund and place the order with the wonderful Wool Warehouse.”

Helpful Report

Posted 5 years ago

Laughing Hens is rated 4.7 based on 9,371 reviews