“Ordered yarn for a fairisle cardigan. 6 colours. 4 colours came quickly. One other came 2 weeks later. Still waiting for the last colour. Told it will be about 5 weeks. Very disappointed sold yarn that wasn’t in stock”
“For the first time ever I have had to abandon the pattern as I found the pattern too difficult to follow. Not difficult exactly, not complicated, but I ended up one stitch out on the row, so after several attempts I gave up. I found the way it was set out very very confusing to follow.Maybe if it had been set out differently it might have been easier to follow. I liked the pattern very much so was disappointed. Liked the wool, though and I am now looking for a different pattern”
“Order was packed incorrectly, arrived 2 balls of yarn short. Took couple of days to answer my email and because of delay and incorrect packing in first place,
had to have a different Lot. No.
Unfortunately not good online experience in this instance.”
“As new to knitting I was not expecting photocopies of patterns . The information pages were not included so had to work out with U tube help the set in method for sleeves and reverse seaming for the collar. Easily done online but dissapointing that I did not receive the full instructions for my money.”
“I am an American ordering a book I think is in American English. There was no note that said there were different books in British English. The crochet terms are not the same in both dialects. I was not given the choice to order one or the other. So, I received the British one and have had to make the American English corrections. This makes it confusing for my 10 year old granddaughter. Needless to say, I haven't given it to her yet. Since I marked the book up already I can't send it back. But I would like the correct version sent to me so my granddaughter can learn to crochet without struggling with the terminology.”
“I ordered a book before Christmas more then enough time to get to my house, that I am still waiting for, and now we are at the 8th of Jan and I have not received it yet. I hope it comes be for the 11th of Jan so I can now give it as a Birthday gift instead of the Christmas gift it was suppose to be......”