Login
Start Free Trial Are you a business? Click Here

LampShopOnline Reviews

4.6 Rating 14,731 Reviews
92 %
of reviewers recommend LampShopOnline
4.6
Based on 14,731 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read LampShopOnline Reviews
Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

Write Your review

Excellent and professional servce delivered promptly and courteousy. Would recommend and use in future. Very pleasing experience.
Helpful Report
Posted 10 months ago
Good Afternoon, Thank you so much for your review, If there’s anything more we can assist you with, please don’t hesitate to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Very pleased exactly what I wanted. Quick delivery and very well packaged.
Helpful Report
Posted 10 months ago
Good Afternoon, Thank you so much for your review, If there’s anything more we can assist you with, please don’t hesitate to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
installed today brlliant
Helpful Report
Posted 10 months ago
Speedy delivery and product was just what was ordered excellent job.
Helpful Report
Posted 10 months ago
Good Afternoon, Thank you so much for your review, If there’s anything more we can assist you with, please don’t hesitate to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
delivered next day "Damaged in transport" so contacted lampshopon line, replacement came next day, delivered in improved packaging, full working order , very nice fitting nice & bright, great product and service as usual
Helpful Report
Posted 10 months ago
Good Afternoon, Thank you so much for your review, If there’s anything more we can assist you with, please don’t hesitate to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Only 3 out of the 4 bulbs i ordered actually worked
Helpful Report
Posted 10 months ago
Good Evening Martyn, We're sorry to hear that only three of the four bulbs you ordered were functioning. We understand how disappointing this can be. Please reach out to our customer service team so we can look into this matter and ensure you receive a satisfactory resolution. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Fast delivery, package carefully wrapped. Would definitely order again from Lampshop.
Helpful Report
Posted 10 months ago
Good Afternoon, Thank you so much for your review, If there’s anything more we can assist you with, please don’t hesitate to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Order was fine. Disappointed with only bubble wrap for fragile packaging of 5 ft bulbs
Helpful Report
Posted 10 months ago
Good Afternoon, Thank you for your feedback. We appreciate your comments as they help us improve our processes. If you have any further concerns or need assistance, please feel free to reach out to our customer service team. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Good after sales support. One of the flourescent tubes was damaged in transit and a replacement was sent out immediately and arrived the following day. Recommended.
Helpful Report
Posted 10 months ago
Good Morning, Thank you for your excellent review, Tim! We're delighted to hear that our after-sales support met your expectations and that the replacement was sent out quickly. Your recommendation means a lot to us, and we truly appreciate your feedback. We look forward to assisting you again in the future! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
ORDERED ONE DAY AND RECEIVED THE FOLLOWING DAY. GREAT OFFERS
Helpful Report
Posted 10 months ago
Good Morning, Thank you for your fantastic review, Steve! We're so pleased to hear that your order arrived promptly and that you found our offers appealing. We appreciate your support and look forward to serving you again soon! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
good and quick service.
Helpful Report
Posted 10 months ago
Good Morning, Thank you for your wonderful review, Karen! We're thrilled to hear that you experienced speedy service. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to serving you again soon! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Ordered light bulbs but not arrived. Emailed customer service to find out where they are but no response.
Helpful Report
Posted 10 months ago
Good Afternoon Richard, Thank you for your feedback. We're truly sorry to hear that your light bulbs have not yet arrived and that you haven’t received a response from our customer service team. We understand how frustrating this situation can be. Please know that we take your concerns seriously. We encourage you to reach out to our customer service team again so we can investigate this matter and ensure you receive a timely response and resolution. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Very fast delivery and lamps push out a white light which is like daylight in my garage rather than the yellow hue which came from the fluorescent strip lights.
Helpful Report
Posted 10 months ago
Good Morning, Thank you for your amazing review, Brian! We're thrilled to hear that your lamps are providing such bright, daylight-like illumination in your garage. It’s wonderful to know that our products are making a positive difference for you. We appreciate your feedback and look forward to serving you again in the future! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Excellent price, great quality lamps, well packed and they came very fast too. All in all a great experience
Helpful Report
Posted 10 months ago
Good Morning, Thank you for your excellent review, Duncan! We're delighted to hear that you found our lamps to be of great quality and at an excellent price. It's fantastic that your order arrived quickly and was well packed. We truly appreciate your feedback and look forward to serving you again soon! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Really really happy. Order was delivered the next day even though I ordered fairly late on. Susan was a joy on the phone and really wanted to do what was best for us. She’s a brilliant employee of yours.
Helpful Report
Posted 11 months ago
Good Morning, Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with both our delivery service and Susan's assistance. It's always great to know our team is making a difference! We appreciate your kind words and look forward to helping you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Great service, I emailed the team who responded straight away.
Helpful Report
Posted 11 months ago
Good Morning, Thank you for your great review! We're delighted to hear that our team was quick to respond to your email. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need assistance in the future, please feel free to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
As described fast delivery well packed will use again
Helpful Report
Posted 11 months ago
Good Morning, Thank you for your excellent review! We're thrilled to hear that you found everything to your satisfaction, from the fast delivery to the careful packing. We look forward to serving you again in the future! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 10 months ago
Excellent service in reply to my queries.
Helpful Report
Posted 11 months ago
Good Morning, Thank you for your fantastic review! We're thrilled to know that our team was able to assist you promptly with your queries. If there's anything else we can help you with in the future, please don’t hesitate to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 11 months ago
I was seeking some fluorescnet tubes now difficult to get, this supplier had some at a reasonable cost and delivery was reasonably priced too. Delivered when promised, so quite content with service on this occasion.
Helpful Report
Posted 11 months ago
Good Morning, Thank you for your fantastic review! We're so glad to hear that you found the fluorescent tubes you needed at a reasonable cost and that the delivery met your expectations. Your satisfaction is our priority, and we appreciate your kind words! If you need any further assistance, feel free to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 11 months ago
Excellent product. Excellent service. Fantastic value for money. 5 star service
Helpful Report
Posted 11 months ago
Good Morning, Thank you so much for your wonderful review! We're delighted to hear that you’re happy with both our product and service – it truly means a lot to us. If you ever need anything else, please feel free to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 11 months ago
LampShopOnline is rated 4.6 based on 14,731 reviews