Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.63

“great quality of items , very good delivery tine and value will certainley use supplier again”

Posted 11 months ago

Good Morning, Thank you for your amazing review! We're thrilled to know that you were pleased with the quality of our items and the delivery service. It's fantastic to hear that you found great value as well. We look forward to serving you again in the future! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)

Posted 11 months ago

“Ver fast delivery, a couple of strips didn’t work and were replaced just as quickly with no fuss. Will definitely use again”

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Posted 11 months ago

Good Morning, Thank you for your wonderful review! We're thrilled to hear that you experienced fast delivery and that our team handled the replacement quickly and with no hassle. Your satisfaction is our top priority, and we look forward to serving you again in the future! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)

Posted 11 months ago

“My order arrived very quickly, in good condition by a very pleasant courier.”

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Posted 11 months ago

Good Morning, Thank you for your lovely review! We're thrilled to hear that your order arrived promptly and in good condition, and that our courier made a positive impression. If there's anything else we can assist you with, please don't hesitate to reach out! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)

Posted 11 months ago

“Thank you for the swift dispatch of my order. It was just what I wanted.”

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Posted 11 months ago

Good Afternoon, Thank you for your wonderful review! We’re delighted to hear that your order arrived swiftly and met your expectations. Should you require any further assistance or have questions down the line, don’t hesitate to get in touch! Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)

Posted 11 months ago

“I ordered a lampoff yourselves a panel LED 300mm x 1200mmit came the very next day which was great. It was wrapped in a single layer of corrigated cardboard. Inside this was a layer of bubble wrap and then the lamp. It was damaged beyond use all the back was dented and caved in. We contacted yourselves and had a nice apology and a second one was sent. This arrived again cardboard ripped. We opened it to find the lens compoletley smashed. Contacted you again spoke to a lady and told her the packaging was uselss and that it should have handle with care or fragile tape on it. The third one arrived at 11.30am today I photographed the parcel as it was when it arrived ripped again. We have opened the package and I have took photos again and a video the third one again is dented. This lamp is going onto a new customers work station we cannot send it out with a damaged light that would be the end of us as a supplier. We have had a number of lights off youin the past and they all cam in proper cardboard boxes which were wrapped in Bubble wrap and then strong cardboard no problems. This must be costing you money we cant be the only people buying these lamps off yourselves it needs sorting out. Thanks Barry Bowen Managing Director AFTSL”

Helpful Report

Posted 11 months ago

Good Afternoon Barry, Thank you for your detailed feedback. We sincerely apologise for the repeated issues you've faced with the packaging and damage to the lamps. It's upsetting to hear about your experience, especially given your history with us. We take your concerns seriously and understand the importance of proper packaging to ensure products arrive in perfect condition. We will address this matter with our shipping team immediately to prevent further occurrences. Please reach out to our customer service team so we can resolve this promptly and ensure you receive a satisfactory solution. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)

Posted 11 months ago

“A High Quality product and excellent service,the light was very speedily despatched and delivered, unfortunately the light has so far proven to be unresponsive to having it's settings altered and also it seems to be quite dim compared to the unit removed.... excellent service,but mixed results with the ordered product so far...”

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Posted 11 months ago

“Happy with the product and speed of delivery.”

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Posted 11 months ago

“Can't fault the service...orders afternoon one day, arrived early morning the next will use again Thannk you”

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Posted 11 months ago

“Efficient company with good sale and delivery backup and product support”

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Posted 11 months ago