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LampShopOnline Reviews

4.6 Rating 14,596 Reviews
92 %
of reviewers recommend LampShopOnline
Company Reviews Product Reviews
12,176
 Questions Insights Metrics Info
4.6
Based on 14,596 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read LampShopOnline Reviews
Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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Francis William Evans
Verified Buyer
“Arrived on time.”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you so much for your wonderful review! We appreciate your support and look forward to assisting you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
PAUL BEAUMONT
Verified Buyer
“Great price and sevice, ordered 50 led bright source panel, arrived next day ! Now installed, all looking great, also bought 14 x emergency downlights all installed and working well .”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you so much for your wonderful review! We appreciate your support and look forward to assisting you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Ian Jenkins
Verified Buyer
“Perfect bulbs that brighten up the bathroom immensely. Gone are the incandescent bulbs , led is the way to go. Thank you! Ian”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you so much for your wonderful review! We appreciate your support and look forward to assisting you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Anthony Mitchell
Verified Buyer
“Easy contact and order placement. Quick order confirmation, was able to collect as I live near the distribution point. Excellent service.”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you so much for your wonderful review! We appreciate your support and look forward to assisting you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Ross
Verified Buyer
“Fantastic price and fast delivery. New LED light panels have transformed my clinic.”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you so much for your wonderful review! We appreciate your support and look forward to assisting you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Mike
Verified Buyer
“Excellent service. There was a problem with the first led tube but spoke to Greg in customer service and immediately shipped a replacement. Just couldn’t be better. Thanks Greg”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you so much for your wonderful review! We appreciate your support and look forward to assisting you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Graham
Verified Buyer
“Well packaged and delivered faster than expected.”
Helpful Report
Posted 8 months ago
Good Morning, Thank you so much for your wonderful review! We appreciate your support and look forward to assisting you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Anonymous
Verified Buyer
“Wonderful seller. I found the items I was looking for at a competitive price, they were delivered a lot quicker than expected. I would come back anytime, highly recommended.”
Helpful Report
Posted 8 months ago
Good Morning, Thank you so much for your wonderful review! We appreciate your support and look forward to assisting you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Robert
Verified Buyer
“Brilliant company had what i wanted to repair existing lights will use again”
Helpful Report
Posted 8 months ago
Good Morning, Thank you so much for your wonderful review! We appreciate your support and look forward to assisting you again in the future. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
PAUL RICHARD GOOCH
Verified Reviewer
“I've seen the light! Tube arrived within 24 hrs, excellent service. Fitted and all good, many thanks.”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your glowing review! We're delighted to hear that your tube arrived promptly and that everything is working well. If you ever need assistance in the future, please don't hesitate to get in touch. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Fiona
Verified Buyer
“Product arrived very quicky and was exactly what l wanted.”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your fantastic review! If you need any assistance in the future, please feel free to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Azhar Abbas
Verified Buyer
“VERY GOOD Customer Service.”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your fantastic review! If you need any assistance in the future, please feel free to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Norman
Verified Buyer
“ordered two fluresent tubes one broken on receipt Replacement broken on receipt Replacement of the replacement was broken on receipt Photographic evidence was supplied to you for all breakages gave up and got credited for the broken tube Your customer services where excellent in replacing the tube. Unfortunatly they were bady let down by the poor quality of the packaging no reinforcement of the tubes in the box coupled with a courier who doesn't seem to understand the word FRAGILE”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for sharing your experience, Norman. We're sorry to hear about the problems you faced with the fluorescent tubes and appreciate your understanding regarding our customer service. Your feedback about the packaging and courier handling is invaluable, and we will certainly take it into consideration as we strive to improve our delivery processes. If there's anything further we can assist you with, please do let us know. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Skip Brown Cars
Verified Buyer
“Excellent service. Prompt delivery, great LED strip lights and very prompt response to sort one missing component. Thank you.”
Helpful Report
Posted 8 months ago
Good Afternoon, Thank you for your excellent review! We're thrilled to hear you had a smooth experience with our service and products. If you need any further assistance, don’t hesitate to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Anonymous
Verified Buyer
“Fast delivery, extremely well packaged.”
Helpful Report
Posted 9 months ago
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you were pleased with our delivery and packaging. If you require any further assistance, please don't hesitate to get in touch. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
John
Verified Buyer
“Quick, next day delivery. Bulbs are specified for use in a cooker hood, which is exactly what I wanted. I was unable to find anything suitable on the high street, but lampshoponline were excellent!”
Helpful Report
Posted 9 months ago
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you found exactly what you needed and that our delivery met your expectations. If you ever need assistance again, please don't hesitate to get in touch. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Elizabeth Hoskin
Verified Buyer
“Very quick delivery. Many thanks”
Helpful Report
Posted 9 months ago
Andrew
Verified Buyer
“Delivered in a timely manner in good order”
Helpful Report
Posted 9 months ago
Good Afternoon, Thank you for your fantastic review! If you need any assistance in the future, please feel free to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Karen
Verified Buyer
“Ordered some LED lights which were very competitively priced at LampShopOnline, and requested speedy delivery. Two days later the courier texted to say they had been delivered, which they had not (typical courier companies!). Contacted LampShopOnline who responded very quickly and pleasatly, and sent out a replacement package. This arrived with no issues, well packaged and within good time - lights now installed, very happy with the overall service and quality of product. Thank you.”
Helpful Report
Posted 9 months ago
Good Afternoon, Thank you for your wonderful review, Karen! We're thrilled to hear that you are happy with our service and the quality of your lights. We understand how frustrating delivery issues can be, and we're glad we could resolve it swiftly for you. If you need any assistance in the future, please don't hesitate to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
Sheila
Verified Buyer
“Ordered with ease and very prompt delivery.came when it said it would.packed very well.will be ordering again when needed”
Helpful Report
Posted 9 months ago
Good Afternoon, Thank you for your fantastic review! If you need any assistance in the future, please feel free to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)
Posted 8 months ago
LampShopOnline is rated 4.6 based on 14,596 reviews
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