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LampShopOnline Reviews

4.6 Rating 14,806 Reviews
92 %
of reviewers recommend LampShopOnline
4.6
Based on 14,806 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read LampShopOnline Reviews
Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

Write Your review

LampShopOnline 5 star review on 7th March 2026
Jane
LampShopOnline 5 star review on 1st March 2026
Andy
LampShopOnline 5 star review on 1st March 2026
Andy
LampShopOnline 5 star review on 24th February 2026
Chris Loney
LampShopOnline 5 star review on 24th February 2026
Graham
LampShopOnline 5 star review on 21st February 2026
Mel
LampShopOnline 5 star review on 29th January 2026
Thomas Nolan
107
Anonymous
Anonymous  // 01/01/2019
First class service ordered and delivered all as per what was stated online.
Helpful Report
Posted 5 years ago
Very good service, with follow-up phone call to check all OK. First delivery was of a broken light panel with an item missing. Replacement arrived in perfect condition next day! Excellent product. I recommend that their packing material could be a bit thicker.
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Posted 5 years ago
Truly one of the best customer service I've had from a company, very helpful in every way from getting the right product to delivery service in a good time frame. Couldn't recommend more!!
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Posted 5 years ago
Wrong lamps were ordered - procedure to return was straight forward enough. Of course you have to pay for returning the item - fair enough. However Lampshop did not refund my original postal charge,the lamps arrived in a flimsy cello bag - very surprised bulbs survived the post. I run a business and if a customer returns an item - we refund their original postal cost - it is a matter of good customer relations - which sadly was lacking with the Lampshop
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Posted 5 years ago
Good website. Reasonable prices. Efficient delivery. No problems.
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Posted 5 years ago
Good product,great price,delivered quickly.
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Posted 5 years ago
On a recent order, one item was incorrect and on contacting Lampshoponline, a replacement was sent immediately, no question. Top marks
Helpful Report
Posted 5 years ago
Arrived extremely well packed . Easy to follow website. Brilliant service all round.
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Posted 5 years ago
Very quick for my response to an email I sent regarding my item Fast turnaround Will use them again
Helpful Report
Posted 5 years ago
Very informative thank you
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Posted 5 years ago
Great customer service. Wrong products were sent initially but corrected quickly.
Helpful Report
Posted 5 years ago
Just what I needed well wrapped and delivered quickly 😊
Helpful Report
Posted 5 years ago
I first bought 2 600x600mmx10mm LED panels and ceiling frames, all good. Then I bought another 3 and the panels were a lot thicker and wouldn't fit into the frames, contacted customer service and they sent the correct frames. I needed one more, it came with a broken cover sheet, contacted customer services and they sent another. This one has the metal back dented, it works but you can see the LEDs through the cover sheet. So good prices and customer service but really bad packing. I'll be asking for yet another replacement on Monday.
Helpful Report
Posted 5 years ago
Fast Delivery & Good Quality. Thanks a Million.
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Posted 5 years ago
Good choice of products.
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Posted 5 years ago
Excellent communicator. Speedy despatch of goods. Sensibly priced products. Never had cause for complaint -- Who could ask for anything more?? Definitely to be recommended.
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Posted 5 years ago
Competitive prices and prompt delivery.
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Posted 5 years ago
They are absolutely brilliant! Would use them again 👍🏻
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Posted 5 years ago
One lamps is broken on arrival in Jiffy bag ! Can you send a new one please..
Helpful Report
Posted 5 years ago
Excellent service as always, products always arrive on time and correct
Helpful Report
Posted 5 years ago
LampShopOnline is rated 4.6 based on 14,806 reviews