LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.63

4.6 Rating 14,779 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 14,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 16th March 2026

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The LED tubes I ordered were not compatible with the system I have, even though they were the same size and fitted the battens. But when I tried to sent them back I was informed that I would have to pay the return postage. When I looked into the cost of doing so, it was almost as much as the tubes cost in the first place. They're now in the dustbin awaiting collection. It would have helped if some guidance had been given on the website about compatibility issues. Had I known of them I wouldn't have wasted the money. Ah well, we live and learn...”

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Posted 1 month ago

“Prompt service Delivered as promised Quality product Easy to install Excellent”

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Posted 1 month ago

“Really pleased with purchase, good quality produce, really good value for money, excellent service and deliver. Well pleased.”

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Posted 1 month ago

“Used before and had no issues. Prompt service and delivery”

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Posted 1 month ago

“Great price - half the cost of ordering via a big name DIY store. And great delivery as well. I ordered a replacement fluorecent tube for undercupboard lighting and it came heavily wrapped and in a really thick tube. No chance of it getting broken in transit, so well done!”

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Posted 1 month ago

“I was looking to upgrade a 22 year old 4' fluorescent light fitting in our kitchen as it was taking up to 30 seconds to come on. After some Googling, it looked like it could be one of any number of things, so I decided it might be easier to just buy a whole new unit. I picked LampShopOnline at random to pose my questions to. And I'm really glad I did as the customer service was brilliant. I received an email reply from Susan who was incredibly helpful and knowledgeable. She sent pictures and explained what things meant to a newb like me. Based on Susan's recommendation, I purchased a 5 foot LED ceiling strip light. It was purchased at 2:57pm on a Thursday and arrived at 12pm the following day - and I'd only paid for standard postage! Saturday rolled round and I decided to attempt the installation. It was so simple it took longer to find the Philips screwdriver than it did to remove the old one and fit the new one. Obviously, I switched off the lights at the fuse board first and used a head worn torch so I could see better, but it was the simplest bit of DIY I've ever done. The light has 3 brightness settings and on it's brightest it could land a 747, but we settled on the cool white setting. We are very impressed with it and the service was exemplary. Susan is a credit to a brilliant company. Thank you.”

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Posted 2 months ago

“Delivered very quick, contents well packaged will order again in future”

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Posted 2 months ago

“I ordered 2 LED fluorescents at Midday on Wednesday, they arrived at 9.30 on Thursday (despite not paying for the express delivery) and failing old style fluorescents replaced by 11.00! Very well packaged, better light, all round excellent purchase”

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Posted 2 months ago

“Very happy dealing with this company. I ordered two 6ft long strobe lights, unfortunately one arrived not working. I let the company know and they instantly dispatched a new replacement with express shipping (not endless back and forths that most companies will usually do). 5* service.”

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Posted 2 months ago

“First time buyer and very impressed with the service. Great price, quick delivery, quality product”

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Posted 2 months ago

“Brilliant service, definitely use you again, thanks.”

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Posted 2 months ago

“Good service quick delivery”

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Posted 2 months ago

“Was well protected for transit and arrived in good condition. Excellent result.”

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Posted 2 months ago

“Excellent product and very quick service. Item posted in large protective package.”

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Posted 2 months ago

“Even with the Christmas rush afecting delivery times the lamps arrived very quickly after ordering. Well packaged and working perfectly once fitted. All in all very satisfied.”

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Posted 2 months ago

“Very good product and delivery”

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Posted 2 months ago

“Very poor quality product. Floodlight randomly comes on for no reason and doesn't turn off unless turned off in the app. Complete waste of money.”

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Posted 2 months ago

“I ordered my items very close to Christmas and it still arrived next day The items were as described and great value for money”

LampShopOnline 5 star review on 2nd January 2026

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Posted 2 months ago

“My bathroom light failed and needed a new replacement lamp quickly so I have used Lamp shop online before and ordered a new one which arrived in 24 hours, very good service”

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Posted 2 months ago

“Excellent service and fast delivery.Will shop again.”

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Posted 2 months ago

LampShopOnline is rated 4.6 based on 14,779 reviews