LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.61

4.6 Rating 13,619 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 13,619 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For such a small amount of product, it took 7 days to get delivered. Not a very good service. It was supposed to be a 48 delivery service 🚚😠”

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Posted 4 years ago

“Speedy delivery unfortunately when opened packaging one of the tubes is damaged willing to send it back waiting for a responce”

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Posted 4 years ago

“Product good and arrived when promised. But no communication to say order received or dispatched! Very disconcerting.”

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Posted 4 years ago

“Shame they use FedEx for deliveries, said my order would be delivered on a Wednesday by 6pm, nothing arrived that day . Had to pop out the following morning and my parcel arrived. Couldn't track my parcel either. Had problems with FedEx in the past.”

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Posted 4 years ago

“It might have been a good idea to let me know when to expect the delivery`. It came out of the blue!”

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Posted 4 years ago

“Pleased with the product and the price and your service back up. This is totally ruined by the fact that my product was supposed to come with a 3 year warranty which i have no means of getting easily without a lot of time wasting contacting Energizer in France on your advice and then getting another email address. If you sell a product how about sorting out the Warranty”

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Posted 4 years ago

“Materials good. Would use regularly for my buisness, but never got vat invoice. I require one?”

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Posted 4 years ago

“Easy ordering process large range of products . Did not arrive at estimated time and not delivered as yet , but that could be down to the courier .”

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Posted 4 years ago

“Reasonable delivery time from ordering”

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Posted 4 years ago

“saly over priced i found the same bulbs on another site that came out at £33 including delivery yours were £ 58 unforunatley i'd already placed my order with you but needed another 2 bulbs which i ordered else where”

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Posted 4 years ago

Good Morning, Thank you for buying from LampShopOnline and for taking the time to review our service. I am sorry that you feel we have been over priced on this occasion, we regularly review our prices to ensure we are competitive and offer great value for our customers. I have looked at the Venture product you have ordered and cannot see anybody else less expensive for a like for like product. We would be interested to know where you have found these more competitively priced so we can improve for our future customers. If you could email sales@lampshoponline.com we will also be able to offer a price match on these products if they are offering a like for like product at a better price. Thank you Matt

Posted 4 years ago

“I ordered 3 led bulkheads for a few emergency exits. 3 fluorescent bulkheads arrived instead. They work great but not what I ordered”

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Posted 4 years ago

“Delivery not quite as fast as I hoped having paid for first class delivery but satisfied with the product.”

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Posted 4 years ago

“Only gave an acceptable, because I needed materials asap , so I emailed asking for that, she replied saying the materials would be dispatched for me to receive the following day or next, I thought great. Needless to say the materials did not arrive, so I had to cancel my customer, I rung lamp on line & she said the materials would be dispatched , but was not "guaranteed". I was I to know that. Did get materials 2 days after that. Amazed!”

Helpful Report

Posted 4 years ago

“The lamps were well priced for a major brand . Unfortunately my order got lost in their system and I had to chase for delivery . If I hadn't I think it would not have ever arrived . However, as soon as I contacted them they apologised and the goods were delivered at 8.30 the following morning so a good ending”

Helpful Report

Posted 4 years ago

“The item ordered was exactly as described and arrived very well packaged. The one thing that let this company down was their courier FedEx. I paid over £4.00 for delivery from Leeds to Doncaster on a Thursday and checked when delivery would be on Friday before 6 pm. The item arrived mid-morning the following Tuesday. I do hope the company read this as their reputation may be suffering through an outside contractor.”

Helpful Report

Posted 4 years ago

“Placed an order, one of the items was not in stock. The entire order was held up for 3 weeks without any communication on why it had not been despatched. After me chasing twice the in stock items were despatched The electronic invoices for recent transactions are not available on the website and I have to send e mails to chase.”

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Posted 4 years ago

“The bulbs arrived safely although with minimum packaging. The boxes they were in were a bit battered but as far as I can see the bulbs have come through intact.”

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Posted 4 years ago

“Fast delivery just a shame the bulb blew immediately after I replaced it”

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Posted 4 years ago

“order no 100185262 did not receive e mail confirmation - had to chase it. order placed sunday 16/06/19, still not received thursday 20/6/19.”

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Posted 4 years ago

Hi Anthony, Thank you for your review and for ordering from LampShopOnline. I am really sorry that you didn't receive your confirmation email and will investigate why this is the case. I have just checked your order and can see it left us on Tuesday via the 2nd class royal mail delivery that you selected and should actually be delivered to you today. If you need any further help, please do not hesitate to contact us and we will do our very best to help you. Thanks again for ordering from us. Matt

Posted 4 years ago

“I bought a light bulb !!!!!!!!!!!!!!!!!!!!!!”

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Posted 4 years ago

LampShopOnline is rated 4.6 based on 13,619 reviews