LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.61

4.6 Rating 13,655 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 13,655 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a light bulb !!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 4 years ago

“the web site did not prove easy to use when it came to ordering. The lady on the phone was excellent.”

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Posted 4 years ago

“Good products and delivery service. However, always have to phone and request VAT invoices.”

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Posted 5 years ago

“Disappointed that I didn't receive an order acknowledgement or notice of dispatch. Also email that I sent, to query this, didn't get replied to. As for the lamps these are for my 'reserve stock' but I am sure they will be fine when brought in to use.”

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Posted 5 years ago

“This is the second time I have used your company due to your staff being very helpful and I trust them to give me the lighting that I have required. However the one big draw back in that both times I have placed an order with you, I have received the wrong bulbs and each time you have kindly corrected the order but always at a loss to you.”

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Posted 5 years ago

“The product is fine, the only problem I have that is was left with a neighbour but did not leave us the information to that effect”

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Posted 5 years ago

“Reasonable Priced and Quick Delivery for all your needs in the lighting world”

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Posted 5 years ago

“What's the point of asking for a review before the goods have arrived?”

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Posted 5 years ago

“The prices are very good alas the website online account is poor. When the items are described as "in stock" they very rarely are, nobody gets in touch with you until after a week maybe unless you email direct to sales to ask where the items are. If thje prices were not as good i would not use lampshop.”

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Posted 5 years ago

“The items arrived as described. However that being said. I had no email confirming shipping and i had to call the company to find out the eta. Customer service needs improvement!.”

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Posted 5 years ago

“I was promised an email telling me when my order was despatched and a link to track my order. Today is 22nd and I have yet to here if it has been sent.”

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Posted 5 years ago

“Somewhat premature. Not received the goods yet!”

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Posted 5 years ago

“when ordered you were unable to fulfil until 25th, I cancelled and ordered from another supplier. two days later your order was delivered!!! next day order from other firm. I now have 6 bulbs...… hopefully I will not be needing bulbs for a very very long time.”

Helpful Report

Posted 5 years ago

“The LampShopOnline initially shipped the wrong item to me. However when I alerted them to the problem they were very keen to sort it out and were very good about organising a replacement item. Although this was an unfortunate start (this was my first order with them), the way that the endeavoured to help would mean that I would not be put off using them again. However at this stage my rating for them is neutral as I dont know if I would encounter similar problems if I used there services again (hopefully not!).”

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Posted 5 years ago

“item as described and received on time”

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Posted 5 years ago

“Placed an order - never received a confirmation of order email and have no idea if goods have been despatched or will arrive”

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Posted 5 years ago

“nice to shop on”

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Posted 5 years ago

“my order #100146760 arived damaged”

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Posted 5 years ago

“1) There is NO switch on the side of this lamp. 2) There is NO wiring top access as shown in video. 3) In fairness luminaire was of excellent quality, easy to fit, and came with all necessary bits.”

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Posted 5 years ago

“Your website did not confirm my order as placed and I could not find a way of checking my order status. I therefore reordered the produts( still to arrive ) again no info whether my order was placed. Although I will receive double what I wanted no problem as only minor items of little value. But unless I am at fault your website needs some changes.”

Helpful Report

Posted 5 years ago

LampShopOnline is rated 4.6 based on 13,655 reviews