Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love love my grey Panama Stool! Looks amazing in my new kitchen. Very pleased with the quality and the ease with which it slotted together. Thank you x”

Lakeland Furniture 5 star review on 6th September 2018

Helpful Report

Posted 6 years ago

Good Morning Helen, I am pleased to see how happy you are with your new Panama Bar Stool, It looks just perfect in your new kitchen. Thank you for the wonderful feedback and 5*rating you have given again. Kind regards Sam

Posted 6 years ago

“People on the phone were really helpful and item arrived safely on time”

Helpful Report

Posted 6 years ago

Good Morning Hilda, I am pleased to see you are happy with your new product and the service you have received. Thank you for the feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good service prompt delivery good value”

Helpful Report

Posted 6 years ago

Good Morning Kenneth, I am pleased to see you are happy with your new product and the service you have received. Thank you for the great feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Bought Hampshire Shaker Bed Small Double Natural Wood, for my 12 year old son. I am really happy with it and it will see him through this teenage years. Easy to put together, 2 of us taking our time in an hour. Delivered promptly at the time specified. Would definitely recommend.”

Helpful Report

Posted 6 years ago

Good Afternoon Joanne, I am pleased to see you are very happy with your sons new Hampshire small double bed and I would like to Thank you for the wonderful feedback and 5* rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able to post an image of your Sons new bed onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent furniture looks exactly as the images shown. Even though flat packed assembly is easy. We've already had many great family times out in the garden this summer. The furniture is quite robust and the cushions are plump you do need to bring them in after use though - just in case it rains.. There are quite a few of them so ensure you have some where spacious to store them - they take up a lot of room! Really pleased with the purchase the furniture has made the new decking area look fantastic. Would certainly recommend the product and Lakeland.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are very happy with your new Rattan Garden Set and you have found it has made your new decking area look fantastic. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new garden set onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Ordered 3 kitchen bar stools. Great price, no hassle and delivered 3 days after placing order. Very pleased with the product and service.”

Helpful Report

Posted 7 years ago

Good Morning John, I am pleased to see you are happy with your new Bar Stools and the service you have received. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new Bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great, efficient service, good product, easy to assemble. There was a minor fault with the glass for the table which was replaced quickly and easily.”

Helpful Report

Posted 7 years ago

Good Morning, I am sorry to read that on receiving your new table you found there to be a slight fault with the glass but I am happy to see that someone from our Customer Service Department were happy to help rectify this swiftly for you. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new table onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Does what it says on the tin. Great service, quick delivery and hassle free. Will definitely use again.”

Helpful Report

Posted 7 years ago

Good Morning Justine, I am pleased to see you are happy with your new product and I would like to Thank you for the wonderful feedback and rating you have given us. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 gift voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent quality and service.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and 5*rating you have given us. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Spot on, great communications, super delivery chaps and excellent item. Highly recommended. Pleasure to deal with.Thank you”

Helpful Report

Posted 7 years ago

Good Morning Caroline, I am pleased to see you are happy with your new product and the service you have received. Thank you for the wonderful feedback and 5*ratings too. Please do feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Bought two stools and they are beautiful. Just as expected. 48 hour delivery was actually 5 days (ordered Wednesday arrived Monday). But worth the wait.”

Helpful Report

Posted 7 years ago

Good Afternoon Heather, I have looked into the expected delivery in case we needed to refund you the delivery cost but it shows that your order on the Wednesday was placed after the cut off point of 12pm. Therefore the dispatch day was Thursday and from there takes 2 working days. If it was made before this time than the delivery would have taken 2 working days and would have been with you on the Friday. I apologise for any confusion this has made. I would like to Thank you for wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Quick delivery, great customer service (but a phone number would’ve been better than emailing 😊) and really lovely chair...good build quality and fairly easy to put together 👍 thanks”

Helpful Report

Posted 7 years ago

Good Afternoon Jayne, I am pleased to see you are happy with your new product and I would like to Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Brilliant service, good quality furniture”

Helpful Report

Posted 7 years ago

Good Morning Shirley, I am pleased to see you are happy with your new product and I would like to Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“The product was as expected (since i reviewed the photos in detail). Delivery was prompt and trackable. Quality didn't disappoint. Product easy to assemble. Price was excellent. Very happy with all, happy to recommend!”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product you have received from us and I would like to Thank you for the wonderful feedback you have given and rating too. Please do feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“prompt service”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with the service you have received from us and I do hope you are just as happy with your new product. Thank you for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Arrived on time. Was very easy to assemble. Looks good.”

Helpful Report

Posted 7 years ago

Good Morning Stuart, I am pleased to see you are happy with your new product and you found it easy to assemble and looks good too. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very happy with the product - a bedroom chair and very happy with the delivery which was only a couple of days after ordering.”

Helpful Report

Posted 7 years ago

Good Morning Robert, I am pleased to see you are very happy with the chair you have received and I would like to thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“A very good company to deal with. Had a slight problem with a missing item. contacted customer services and matter was swiftly resolved. Very pleased with item bought and with customer services, well done”

Helpful Report

Posted 7 years ago

Good Morning, I am sorry to see you received your product with a missing item but I am pleased to read that our Customer Service Team helped rectify this swiftly for you and you are fully satisfied with your order and the service you have received. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Excellent service, delighted with the chair easy to assemble.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new chair and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friend and family in the future and if you are able to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“I am so pleased with my purchase and the customer service was excellent Thank you marie”

Helpful Report

Posted 7 years ago

Good Morning Marie, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews