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Lakeland Furniture Reviews

4.6 Rating 2,565 Reviews
90 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,565 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Excellent furniture, great service and prices - I would happily recommend Lakeland Furniture and will definitely use them again
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to read you are happy with your items. Thank you for the wonderful feedback and ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Very good customer service especially the driver.
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to read you are happy with your new items and your service from ourselves. Thank you for the wonderful feedback and ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Shannon
Posted 7 years ago
good quality stools at a very reasonaable price
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to read you are happy with your new items. Thank you for the wonderful feedback and ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Shannon
Posted 7 years ago
Very pleased with the product, which arrived promptly.
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to read you are happy with your new item and I am also please to see you received a speedy service from us. Thank you for the wonderful feedback and ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Shannon
Posted 7 years ago
A great chair, well made. Came well within the time quoted, really happy with it. Thanks Tom
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to read you are happy with your new Spark Grey and I am sure it looks great! Thank you for the wonderful feedback and ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards, Shannon
Posted 7 years ago
After delivering the wrong colour which was partly my fault can’t question the speed with which Lakeland dealt with the problem and resolved the issue in 2 days. Well done. Excellent service
Helpful Report
Posted 7 years ago
Good Morning Romney, I am pleased to see you are happy with your new product and the overall service you have received from us. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
I am very pleased with my Lakeland garden furniture. I was however a bit daunted that it came flat packed. I have no recollection from your website that that was made clear, it took two friends 2 hours to assemble, which I would never have been able to do on my own, Nevertheless, it looks fabulous and is very comfortable. So overall I am very pleased.
Helpful Report
Posted 7 years ago
Good Morning Geraldine, I am sorry to read you did not know that the item was to arrive flat packed. We do usually state under product details that the rattan sets are self assembly but I am pleased to see you are now satisfied with the garden set and you have found it to look fabulous and comfortable too. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new Rattan Garden Set onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use o your next order with us. Kind regards Sam
Posted 7 years ago
Excellent service from Lakeland Furniture. Ordered Sunday night and was delivered the following Sunday. Love my new outside haven!
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see you are happy with your new product and the overall service you have received. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Quick delivery great price
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
delivery was superb
Helpful Report
Posted 7 years ago
Good Morning Vincent , I am pleased to read you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
I've never ordered from lakeland furniture before so I did what everyone does and went on Google to find some reviews. There were only a handful of good reviews. But in my head I'd seen the TV unit I wanted for £40 and it was over £100 everywhere else and I love a bargain as much as the next person. I spoke to my partner who told me to "just order it" so I did. I couldn't be any happier that I did. It took four days excluding the weekend to arrive and it was all in one piece, there's a little glitch with the door handle but I can't complain for the price and it's very sturdy. People have complained about the delivery service lakeland uses and I couldn't praise them enough! The driver asked me where I wanted the parcel and I said anywhere, he moved my sofa and put it behind because he said it was heavy and he didn't want my children getting hurt. I have no idea where the bad reviews have come from but I couldn't recommend lakeland furniture enough and I'll definitely be ordering from them again!
Helpful Report
Posted 7 years ago
Good Morning Kirsty, I am sorry to read you had a slight glitch with a door handle on the unit but I am pleased to see you are satisfied with the Aksel Tv Stand and I would like to Thank you for the great feedback you have given. For sharing your picture here I will be forwarding you a £10 Gift Voucher for you to use on your next order with us. If you do have any problems then please do not hesitate to contact us at support@lakeland-furniture.co.uk. Kind regards Sam
Posted 7 years ago
👍😀
Helpful Report
Posted 7 years ago
Good Morning Sue, I am pleased to see you are happy with your new product and I would like to Thank you for the rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Very pleased with the table was as stated and came quickly ,good value.
Helpful Report
Posted 7 years ago
Good Morning Susan, I am pleased to see you are very happy with your new Enzo Glass Table and I would like to Thank you for the great feedback and 5*rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able to post an image of your new table onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Ordering it was easy. Delivery was excellent and we got what we ordered
Helpful Report
Posted 7 years ago
Good Morning Yvonne, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Good Morning Yvonne, I am pleased to see you are happy with your new product and I would like to Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Love my new bar stools! Thank you Lakeland
Helpful Report
Posted 7 years ago
Good Morning Carol, I am pleased to see you are happy with your new bar stools and I would like to Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Absolutely brilliant service and gorgeous chairs! Couldn’t be happier
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see how happy you are with your new chairs and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Lovely items.
Helpful Report
Posted 7 years ago
Good Morning Kim, I am pleased to see you are happy with your new product and you have found them to be lovely items. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Fantastic product delivered on time. I will use Lakeland again
Helpful Report
Posted 7 years ago
Good Morning Zoe, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Just what I wanted at a very good price.
Helpful Report
Posted 7 years ago
Good Morning Steven, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Got what I ordered great
Helpful Report
Posted 7 years ago
Good Morning Wendy, I am pleased to see you are happy with your product and I would like to Thank you for the 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Lakeland Furniture is rated 4.6 based on 2,565 reviews