Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new champagne velvet dining chairs. Delivered on time no problems thankyou Lakeland.”

Lakeland Furniture 5 star review on 31st October 2018

Helpful Report

Posted 6 years ago

Good Morning Valerie, Wow your new Dining Chairs look amazing! I would like to Thank you for sharing the wonderful photo here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“VERY GOOD SERVICE”

Helpful Report

Posted 6 years ago

Good Afternoon Terry, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service, rapid dispatch, bar stools super value.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and the excellent service you received. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The chairs are very comfortable and great value for money deffinetly would order from here again and delivery was very quick.”

Helpful Report

Posted 6 years ago

Good Morning Michael, I am pleased to see you are very happy with your new Kensington Dining Chairs and you have found them to be comfortable and well worth the money. Thank you again for the feedback and ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new dining chairs onto our Facebook Page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service. Not yet assembled, but examined bedroom stool components which were extremely well packed and of very high quality. Would certainly purchase from this retailer again. Highly recommended”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank You for the wonderful feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The bedroom furniture we purchased is of good quality. We have been looking around all the major stores. They were either the wrong size or the wrong colour. The best advantage was your price. being 33% to 50% cheaper. The delivery was as promised, and no complaints at all. We will be using you the next time we need any furniture. Just one point where is the furniture made.”

Helpful Report

Posted 6 years ago

Good Morning David, I am pleased to see you are happy with your new furniture and I would like to Thank you for the feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Perfect bar stools really nice colour and mechanism works really well. Takes 2 mins to assemble. Really good value!”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new bar stools and you have found them to be really good value. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post a picture of your new bar stools onto our Facebook Page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great range and great service. We had to change our order and our purchase back. Lakeland was super helpful and efficient. Would definitely recommend to others.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you were very happy with the service you have received from us here at Lakeland Furniture and I would like to Thank you for the feedback you have given us. If you would like to post a picture onto our Facebook page www.facebook.com/lakelandfurn/ of your product we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Order received within 3 to 5 days timescale. On checking goods found couple of things missing and a few items marked contacted supplier customer service and replacement parts received promptly next day. I would definitely recommend.”

Helpful Report

Posted 6 years ago

Good Afternoon Vivian, I am pleased to see that someone from our Customer Service Department were able to help rectify the missing parts for you swiftly and you are happy with the service you have received from us. Please do feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The bar stools were reasonably priced and are perfect for my new kitchen. Next day delivery too.”

Lakeland Furniture 5 star review on 13th October 2018

Helpful Report

Posted 6 years ago

Good Morning Karen, I am pleased to see you are happy with your new Bar Stools and I would like to thank you for posting the great picture here with us. They do look perfect in your kitchen. For posting the picture here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Quality products at a reasonable price. Would use again - Thank you!”

Helpful Report

Posted 6 years ago

Good Afternoon Jenifer, I am pleased to see you are happy with your new product and I would like to Thank you for the ratings you have given and feedback too! Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service from the start, had a problem with a part of my order which was sorted quickly. Really impressed with the support, would buy from Lakeland again.”

Helpful Report

Posted 6 years ago

Good Afternoon Mark, I am pleased to see that someone from our customer service department were able to help rectify the problem swiftly and you are now fully satisfied with the service you have received. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great chair, arrived quickly, very happy.”

Helpful Report

Posted 6 years ago

Good Afternoon I am pleased to see you are happy with your new Chair and you found it to be a great product. Thank you for the great feedback and rating too. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chair onto our Facebook page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Fast delivery and very pleased with purchase. Good quality barstools”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Really happy with the stools! They’re even better than the photo. Quick delivery also. Would definitely recommend!”

Lakeland Furniture 5 star review on 9th October 2018

Helpful Report

Posted 6 years ago

Good Morning Viktoria, I am pleased to see you are happy with your new bar stools and I would like to Thank you for the great feedback, rating and sharing the wonderful photo here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“very good service came the very next day was well impressed , very comfortable and colour was as seen on page”

Helpful Report

Posted 6 years ago

Good Morning Rose, I am pleased to see you are happy with your new product and I would like to Thank you for the rating you have given and feedback also. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent”

Helpful Report

Posted 6 years ago

Good Morning Irene, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Really happy with my 3 stools ordered the look and quality is superb. Customer service first class some bolts were missing rang them and received them the next day. Friendly professional service and would highly recommend Lakeland furniture!☺”

Lakeland Furniture 5 star review on 4th October 2018

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new Bar Stools and also that our Customer Service Team were able to rectify the problem swiftly and you are now fully satisfied with the service too. Thank you for the great feedback and 5*rating you have given. For posting the fantastic picture here of your new bar stools I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“First class very nice chair delivered when you said”

Helpful Report

Posted 6 years ago

Good Morning Malcolm, I am pleased to see you are happy with your new chair and I would like to Thank you for the fantastic feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I ordered some dining chairs. They arrived very quickly. Unfortunately some of the chairs were faulty and had to be returned. The returns process was organised via email and ran very smoothly and efficiently with regular updates. My payment was refunded fully within 2 working days. Its unfortunate I had to return the items but the customer care received from Lakeland was fantastic and for that I award my 5 stars.”

Helpful Report

Posted 6 years ago

Good morning Daniella, I am sorry to read that on delivery of your chairs you found some to be faulty but I am pleased to see that someone from our customer care team were helpful when organising the returns and fully refunding you swiftly. I sincerely apologise for the inconvenience this may have caused you. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews