Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, had to split one order into two to get it next day . Staff on the phone was not helpful at all. The items itself are very good quality”

Helpful Report

Posted 7 years ago

Good Morning, I sincerely apologise that you did not find the customer service team helpful but I am pleased to see you are happy with the products you have now received and I would like to Thank you for the feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will forward you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Bar stools arrived quickly and are really comfortable.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new bar stools and you have found them to be comfortable for you. Thank you for the feedback and Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Delivery was quick. Stools I bought were lovely but studs were wonky. But ok, they still look nice.”

Lakeland Furniture 4 star review on 7th September 2018

Helpful Report

Posted 7 years ago

Good Morning, please do not hesitate to contact us at support@lakeland-furniture.co.uk if you are not fully satisfied with the bar stools and someone will be happy to help you further. Thank you for the feedback you have given us. Kind regards Sam

Posted 7 years ago

“Barstools are lovely for the price very happy! The colour is a true match to the sample online”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new bar stools and you have found them to be a true colour match to what is shown online. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Stools arrived on schedule. Easy to put together, reasonably comfortable.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new bar stools and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we shall forward you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Prompt delivery. No instructions for bar stool included, but easy to assemble.”

Helpful Report

Posted 7 years ago

Good Afternoon Linda, I am pleased to see you are happy with your bar stools and I would like to Thank you for the feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Brilliant price cheapest I found on this website”

Helpful Report

Posted 7 years ago

Good Afternoon Chloe, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“We ordered a small chair for a guest room which looks and fits nicely. We did though wait nearly a month for delivery as it was initially out of stock”

Helpful Report

Posted 7 years ago

Good Morning Roger, I am pleased to see you are happy with your new chair and you have found it to fit in nicely in the guest room. Thank you for the feedback you have given and rating too. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“It was easy straight forward online shopping. The day before delivery, they phoned to let me know the delivery time. Just one thing, It would be better if they can let us know the delivery date a bit earlier.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Original delivery had faulty part. They sent replacement immediately. It now works perfectly. Wonderful service, THANK YOU Lakeland Furniture.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see that someone from our Customer Care Team were able to help rectify the issue swiftly for you and you are now happy with your purchase. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Lovely comfortable chair that looks great in my new kitchen. I expected the stand/base to be heavier though as seems a bit unsteady”

Lakeland Furniture 4 star review on 4th August 2018

Helpful Report

Posted 7 years ago

Good Morning Rachel, I am pleased to see you are happy with the Cuban bar stool and I would like to thank you for the feedback you have given. Thank you also for sharing the great picture here and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Nice looking unit, the side panels was hard to attach as the rattan covered the holes more than it should have done, the air was blue when hubby was putting it together”

Helpful Report

Posted 7 years ago

Good Afternoon, I am so sorry to see you struggled to assemble this item. If you have any further problems please do not hesitate to contact us on support@lakeland-furniture.co.uk and we can look into this for you. Kind Regards, Shannon

Posted 7 years ago

“Good quality parasol, crank and tilt function is working brilliantly, it is also cheaper than in other shops. Only negative is that I have paid for 48 hours delivery but receiveditvonlybin 3 days.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to read you are happy with your new items. Thank you for the wonderful feedback and ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Fine for the sale price paid. Look good and fit in well with my other dining chairs. Colour is great.”

Helpful Report

Posted 7 years ago

“Love the parosol but my only gripe is the the handle that says up & down is not rite. Up is down & down is up wats that all about ?”

Helpful Report

Posted 7 years ago

Good Afternoon, I am so sorry to see this! If you can email our support team on support@lakeland-furniture.co.uk they can look into this for you. Kind Regards, Shannon

Posted 7 years ago

“Delivered on time as promised”

Helpful Report

Posted 7 years ago

Good Morning Phillip, I am so glad to see you received a speedy service from us and you are now enjoying your new products. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Shannon

Posted 7 years ago

“Great furniture, easy to put together”

Helpful Report

Posted 7 years ago

Good Morning Sophie, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Looks good quality and good price but the delivery window was 7 - 15 days and they didn't communicate to say when it would be delivered. It was pure luck that I happened to be in on the day the delivery came.”

Helpful Report

Posted 7 years ago

Good Morning Steffan, I am sorry to read that you were not contacted prior to delivery but I am pleased to see you are now happy with your product and I would like to thank you for the feedback you have given and the rating too. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“We purchased 2 Lincoln bar stools. The delivery was first class - we couldn't believe how quickly they arrived. My husband put them together and one was slightly more difficult than the other due to the alignment of the screws however he managed it eventually. The quality and price of them is of excellent value and I wouldn't hesitate to recommend Lakeland Furniture to family and friends.”

Helpful Report

Posted 7 years ago

Good Morning Mary, I am pleased to see you are happy with your new Lincoln Bar Stools and I would like to Thank you for the feedback you have given and rating too. Please do feel free to recommend us to friends and family in the future and if you are able to post an image of your new stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Cheap, fast, effective piece”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews