Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, easy to put together, securely wrapped, lovely bar stools.”

Helpful Report

Posted 3 years ago

Good Morning Robert, Thank you for the feedback and 5*rating you have given after receiving the bar stools. I am pleased you have received excellent service and you have found the stools to be lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“V good service and quality”

Lakeland Furniture 5 star review on 19th February 2022

Helpful Report

Posted 3 years ago

Good Morning Fleur, Thank you for the feedback and rating you have given after receiving the Santos Bar stools. I am pleased you have found them to be good quality! Thank you also for sharing the great image here with us, for doing so I shall forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“My office chair arrived very quickly.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new office chair. I am pleased it arrived quickly for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Chairs were perfect, however within a couple of days they had almost doubled in price.😱”

Helpful Report

Posted 3 years ago

“Superb service including delivery within 36 hours of order. Goods in excellent condition and clear assembly instructions (with the correct bolts etc!).”

Helpful Report

Posted 3 years ago

Good Morning Paul, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have found the service to be superb, along with a quick delivery, goods in excellent condition! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Searched at length for office chairs online, Lakeland easily had the best selection, great designs at sensible prices. Ordering was easy and delivery in 48hrs as stated. Very pleased with the product I received.”

Helpful Report

Posted 3 years ago

Good Morning Ross, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found us to have the best selection, great designs at sensible prices and you are very pleased with the product received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Top class service from order through to delivery. Website easy to navigate and clear communications from Lakeland on each step of the order.”

Helpful Report

Posted 3 years ago

Good Morning Philip, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you received top class service from ordering to the delivery! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Goods deliverd super quick, lovely quality and great price.”

Helpful Report

Posted 3 years ago

Good Afternoon Jonathan, I am pleased you are happy with your order and the product was delivered quickly and you have found the item to be lovely quality and a great price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Best customer service I’ve had in years! Delivery on time, fast response to an email I sent and speedy resolution tons problem I had. Would recommend (and have) to anyone”

Helpful Report

Posted 3 years ago

Good Morning Victoria, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you found our customer service team to be very helpful and speedy in resolving a problem you had. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Delighted with the three kitchen bar stools which were delivered on time.”

Helpful Report

Posted 3 years ago

Good Morning Mary, Thank you again for leaving a review and 5*rating you have given after receiving your order. I am pleased you are delighted with the three bar stools and that they were delivered on time! Kind regards Sam

Posted 3 years ago

“Chairs arrived really quickly. High quality and very comfortable. I was worried about buying furniture online but it was all fine.”

Helpful Report

Posted 3 years ago

Good Morning Paul, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased the chairs arrived swiftly and you found them to be of high quality and very comfortable too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I was really pleased with the quality of the office chair. Customer care both before and after my purchase was excellent. There was a small damaged part which was replaced within 24 hours of reporting so service could not have been better.”

Helpful Report

Posted 3 years ago

Good Morning Joanne, Thank you for the feedback you have given and the 5*rating you have given after receiving the chair. I am pleased our support team were able to help rectify the damaged part and replace it swiftly for you and you are now fully satisfied with the product and service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Needed a bar stool and Lakeland had a huge selection spanning low to high price ranges and every colour and material under the sun; made it hard to choose from so many! Ended up buying 3 Cuban stools which arrived after 2 days and were dead simple to assemble. Very pleased with my purchase and would recommend Lakeland based on their selection of items, price point and speedy delivery.”

Helpful Report

Posted 3 years ago

Good Afternoon Rebecca, Thank you for taking the time to leave a review and 5*rating also after receiving the Cuban Bar Stools. I am pleased they arrived swiftly, were easy to assemble and you are very happy with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Excellent service all round”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have received excellent service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Very pleased with product and very impressed with service and delivery.”

Helpful Report

Posted 3 years ago

Good Morning Neil, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you are happy with the product and very impressed with the service and delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Brilliant from start to finish - excellent quality bar stool which looks exactly as it did on the website, and was delivered in the blink of an eye. Thank you!”

Helpful Report

Posted 3 years ago

Good Morning Linda, Thank you for taking the time to leave a review after receiving your order. I am pleased you found the service to be brilliant and the bar stool to be excellent quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Great product. Good price. Discount code available so even better! Super efficient delivery and fab customer service. I would definitely use them again 😊”

Helpful Report

Posted 3 years ago

Good Afternoon Lois, Thank you for the great feedback and 5*rating you have given after receiving the product. I am pleased you found it to be a great product at a good price and also a fab customer service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Dining chairs that were purchased seem very good on first impressions I just hope they are durable and last!”

Helpful Report

Posted 3 years ago

Good Afternoon Joe, Thank you for the feedback and 5*rating you have given after receiving the dining chairs. I am pleased you have found them to be good on first impressions. If you do have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Speedy delivery, really easy to assemble and looks very smart”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving your order. I am pleased it was easy to assemble and looks smart too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“We ordered replacement bar stools from Lakeland. This is our third purchase, quality bar stools that have lasted longer than any previous stools we have had so we'd be reluctant to go anywhere else. Straightforward process to order online, delivery on schedule and kept in touch with despatch and estimated delivery date/time - everything online shopping should be.”

Helpful Report

Posted 3 years ago

Good Morning Gary, I am pleased to read how happy you are with the bar stools you have received and you have found them to be good quality! Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews