Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,886 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our purchase, it arrived in 2 days which was brilliant. The parasol is lovely....love the fact that it a crank mechanism as I struggle to use the standard push fitting parasols. Added bonus is that it also tilts. Brilliant product 👍”

Helpful Report

Posted 1 year ago

Good Morning Karen, Thank you for the feedback and 5*rating you have given after receiving the parasol. I am pleased it arrived promptly, you have found the item to be lovely and the crank mechanism good too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very quick next day delivery. Brilliant communication and regular updates. My sons chair arrived in fab condition, a classy, rich dark green colour (we we’re struggling to find the exact colour match for our 16 year old son’s bedroom). This is ideal! Extremely comfortable and sturdy. Feels soft to the touch. Definitely worth the money and would buy furniture again from Lakeland without hesitation. Thank you Lakeland.”

Helpful Report

Posted 1 year ago

Good Morning Shelley, Thank you for the amazing feedback and 5*rating you have given after receiving your order. I am pleased to read that the chair arrived quickly, in fab condition and definitely worth the money! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Ordered a replacement base for an existing stool. Very straightforward transaction and very fast delivery. Highly recommended.”

Helpful Report

Posted 1 year ago

Good Morning James, Thank you for the great feedback and 5*rating you have given after receiving the bar stool base unit. I am pleased you found the transaction straight forward and you are happy with the item. If you do have any problems then please do let the team know at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 1 year ago

“A Quick delivery pleased with Perches”

Helpful Report

Posted 1 year ago

Good Morning Patricia, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased it was delivered quickly and you are pleased with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“I ordered 3 fleur kitchen bar stools which arrived really quickly, but one had a slight tear in it. Cust services were excellent and sent a replacement seat straight away. I am really happy with them and the colour is true to the online picture.”

Helpful Report

Posted 1 year ago

Good Morning Judith, Thank you for the 5*rating you have given and the feedback also after receiving the Fleur bar stool. I am sorry to read that there was a slight tear in one of the seats but I am pleased our customer service team were able to rectify this swiftly for you and you are now fully satisfied with the stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Not a lot I can say apart that it does what the description said it d0es”

Helpful Report

Posted 1 year ago

Good Morning Doreen, Thank you for the feedback and 5*rating after receiving your order. I am pleased you have found it to do as the description says it will do! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Lovely stools, stylish and comfortable and fit into my kitchen perfectly”

Helpful Report

Posted 1 year ago

Good Morning Louise, Thank you for the feedback and 5*rating you have given after receiving the bar stools. I am pleased you have found the stools to look lovely, stylish and comfortable and fit into your kitchen perfectly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Exactly what I hoped for! Very well made and look lovely!”

Helpful Report

Posted 1 year ago

Good Morning Margaret, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased it is exactly what you had hoped for and is very well made and looks lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Quick delivery I was kept informed every step of the way.I would buy from this company again.Bar stool was good quality at a good price.It was so easy to put together From a very happy customer.”

Helpful Report

Posted 1 year ago

Good Morning Lisa, Thank you for the great feedback and 5*rating you have given after receiving the bar stool. I am pleased you have found the stool to be good quality at a good price! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Just what we wanted a smaller green garden parasol. Not been used yet but looking forward to done sunshine so that we can. Excellent quick delivery.”

Helpful Report

Posted 1 year ago

Good Morning Carole, Thank you for the great feedback and 5*rating you have given after receiving the parasol. Hopefully the sunshine will soon be here for you to be able to use the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Sturdy base we which we bought with parasol. Very happy with purchase. Excellent quick delivery.”

Helpful Report

Posted 1 year ago

Good Morning Carole, Thank you for the great feedback and 5*rating you have given after receiving the base unit for the parasol. Hopefully the sunshine will soon be here for you to be able to use the products. Kind regards Sam

Posted 1 year ago

“Bought the Oxford parasol. Excellent delivery and customer service, would highly recommend buying from Lakeland.”

Helpful Report

Posted 1 year ago

Good Morning Natalie, Thank you for taking the time to leave feedback and a 5*rating after receiving the Oxford parasol. I am pleased you received excellent service and the delivery was excellent too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“great product well pleased with it , delivery service lets you down need to consider other delivery companies”

Helpful Report

Posted 1 year ago

Good Morning John, Thank you for the feedback you have given after receiving your order. I am pleased you have found the product to be great! If you do have any problems then please do let the team know at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 1 year ago

“Thankyou for our lovely bar stool, we are so pleased with our item.The quality is superb and the delivery was so fast too !! Many thanks again and will be back as we are giving our bungalow a complete make-over and will be needing more furniture as we re-decorate.”

Helpful Report

Posted 1 year ago

Good Morning Mark, Thank you for the feedback and rating you have given after receiving your new bar stool. I am pleased you have found the stool to be lovely, the quality is superb along with a quick delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Fantastic quality products great prices and fast delivery”

Helpful Report

Posted 1 year ago

Good Afternoon Terence, Thank you for taking the time to leave a great review after receiving your order. I am pleased you have found the item to be fantastic quality products, great prices with a fast delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Nice quality and colour , bought it for my Daughter as her garden is small and it’s the perfect size .”

Lakeland Furniture 5 star review on 1st May 2023

Helpful Report

Posted 1 year ago

“I ordered a set of bar stools and absolutely love them, they are model, comfortable and stylish . At a very reasonable price to. I had a few problems with the 1st set that were sent but the customer service people were outstanding in sorted out collecting and delivering a new set which are prefect.”

Helpful Report

Posted 1 year ago

Good Afternoon Gail, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am sorry to read that the 1st set had a few problems but I am pleased to read that the replacement ones are prefect for you, comfortable and stylish. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Excellent communication as unfortunately the wrong colour stand was sent with my bar chairs. A couple of emails and the correct ones were sent and the others were collected the next day. A refreshing change.”

Helpful Report

Posted 1 year ago

Good Morning Lisa, Thank you for the great feedback and ratings you have given us after receiving your bar stools. I am sorry to read that you received the wrong colour base units at first but I am pleased this was rectified swiftly with the team and you are fully satisfied now with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“The company have been very helpful over a query that I had . The parasol is good value for money. I would buy from them again.”

Helpful Report

Posted 2 years ago

“Felt very pleased to buy from Lakeland. Quick delivery great products. Thank you”

Helpful Report

Posted 2 years ago

Good Morning Adrian, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased your order was delivered quickly and you felt pleased with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ once in your home onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,886 reviews