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Lakeland Furniture Reviews

4.6 Rating 2,565 Reviews
90 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,565 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

Write Your review

very pleased with chair so far
Helpful Report
Posted 3 years ago
Good Morning, Thank you for taking the time to leave a review and a 5*rating after receiving the chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
bought dark grey velvet chairs and was delighted with them. The colour is better than expected and they look stylish. They were also about half the price of other similar chairs.
Helpful Report
Posted 3 years ago
Good Morning Joanne, Thank you for the great feedback you have given after receiving your dining chairs. I am pleased the colour is better than expected and they look stylish too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Very pleased with Replica Dining Chair - came pretty much fully assembled - just 4 bolts to attach legs to top of chair. Chair high quality - I reckon as good as Eames chairs, but a fraction of the price. Speedy delivery and fast customer service response to email assembly instructions which were missing
Helpful Report
Posted 3 years ago
Good Afternoon, Thank you for the wonderful feedback and 5*rating after receiving your order of the Replica Dining Chairs. I am pleased you have found the quality to be high. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Bought a couple of bar stools from Lakeland for our new kitchen. The stools surpassed all our expectations and look fab. Brilliant price too!! Very satisfied customer
Helpful Report
Posted 3 years ago
Good Morning Stephen, Thank you for the wonderful feedback and 5*rating after receiving your new bar stools. I am pleased you have found them to surpass all your expectations and look fab! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
We bought 4 sets of bar stool online and very happy with the purchase.
Helpful Report
Posted 3 years ago
Good After Ivan, I am pleased you are happy with your bar stools and i would like to Thank you for the feedback you have given and the 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
I had a small issue with a tear on the underside of a bar stool. Lakeland sent a replacement of the top part of the stool straight away- wonderful customer service
Helpful Report
Posted 3 years ago
Good Afternoon, Thank you for the feedback you have given after receiving your order. I am sorry to read you had an issue with a tear on the underside of the stool but I am pleased the support team were able to rectify this swiftly for you and you are now fully satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Great service, products any easy to deal with, very satisfied
Helpful Report
Posted 3 years ago
Good Afternoon Mark, Thank you for the feedback and 5*rating you have given after the delivery of your order. I am pleased you received a great service and you are very satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
I ordered 4 Cuban Bar Stools from Lakeland. Their delivery was very prompt and within the 3 days specified. Unfortunately one of the seats was slightly different to the other 3. I contacted Lakeland in the evening, a reply came through the next morning, and a replacement seat had been dispatched by 5 p.m. the same day. It arrived within 2 days and was perfect. Excellent customer service. So glad I didn't go for the cheaper option with Amazon.
Lakeland Furniture 5 star review on 23rd October 2021
Helpful Report
Posted 3 years ago
Good Morning Rona, Thank you for taking the time to leave a review and 5*ratings after receiving the Cuban bar stools, they look perfect in situ. I am pleased the team rectified a problem with the seat and you are fully satisfied now. For sharing the wonderful image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Very pleased with my bar stools. Good quality and came very quickly.
Helpful Report
Posted 3 years ago
Good Morning Steven, I am pleased to read you are happy with your new bar stools and you have found them to be good quality. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Excellent service and delivery. Packaging looked famed outside from the courier however the packing inside fully protected the stools. Definitely will be ordering through your company again.
Lakeland Furniture 5 star review on 23rd October 2021 Lakeland Furniture 5 star review on 23rd October 2021
Helpful Report
Posted 3 years ago
Good Morning Mark, Thank you for the great feedback and rating after receiving the Cali Bar Stools. I am pleased you have found the service to be excellent and delivery too. Thank you also for sharing the wonderful images here with us of them in situ. For sharing the images we will be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Love this chair it fits perfectly in my room and looks great- super comfy
Helpful Report
Posted 3 years ago
Good Afternoon Alix, Thank you for the feedback and 58rating you have given after receiving the chair. I am pleased you love it and it fits perfectly in your room, as well as being super comfy too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Really pleased with our chairs. Great choice of colours, quick delivery, easy to assemble and very comfortable.
Helpful Report
Posted 3 years ago
Good Morning Mellissa, Thank you for taking the time to leave a review and a 5*rating after receiving your order. I am pleased you found a great choice of colours to choose from and you have found the product to be comfortable. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Arrived very quickly - great service
Helpful Report
Posted 3 years ago
Good Morning Dawn, Thank you for the great feedback and 5*rating you have given after receiving your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Very pleased with purchase
Helpful Report
Posted 3 years ago
Good Morning Penelope, Thank you again for leaving the great feedback and 5*rating after receiving your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Very pleased with my chairs! They are exactly like in the pictures. Very fast delivery, arrived within two days. One of the chairs was missing a tiny plastic bit that goes on the chair legs to avoid scratching the floor. I reported it and next day I received a full replacement. Star customer service.
Lakeland Furniture 5 star review on 9th October 2021
Helpful Report
Posted 3 years ago
Good Morning Bruna, Thank you for sharing the wonderful image of your new replica dining chairs and the feedback you have given after receiving the Replica Dining Chairs. I am sorry there was a part missing in your order but I am pleased the team organised a replacement for you. For sharing the image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Super easy to order from and very happy with purchase. Very quick delivery!
Lakeland Furniture 5 star review on 5th October 2021
Helpful Report
Posted 3 years ago
Good Morning Helen, Thank you for taking the time to leave a review and image of your new Eris bar stools. They look perfect in your home. For sharing the image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Great quality and turned out as expected
Helpful Report
Posted 3 years ago
Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found it to be great quality and turned out as expected. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Brilliant stool for the price
Helpful Report
Posted 3 years ago
Good Morning Debbie, I am pleased you have found the bar stool prices to be brilliant and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Great service, love my new dining chairs and excellent value for money, arrived extra quick too which was a bonus. Thanks.
Helpful Report
Posted 3 years ago
Good Morning Annette, Thank you for the great feedback and 5*rating after receiving your new dining chairs. I am pleased you found the service to be great and the chairs to be excellent value for money. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
I recently found Lakeside Furniture and I love their furniture. Ordering is easy and the delivery service is top notch . A customer for life .
Helpful Report
Posted 3 years ago
Good Morning Gill, Thank you for the great feedback and rating you have given after receiving your order. I am pleased you found ordering easy and delivery service to be top notch. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 3 years ago
Lakeland Furniture is rated 4.6 based on 2,565 reviews