Lakeland Furniture Reviews

4.6 Rating 2,724 Reviews
92 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,724 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 16th April 2024
Anonymous
Lakeland Furniture 5 star review on 27th March 2024
RENE
Lakeland Furniture 4 star review on 4th March 2024
Michelle Croasdale
Lakeland Furniture 5 star review on 1st March 2024
Elaine Anderson
Lakeland Furniture 3 star review on 26th February 2024
Gurdeep Grewal
Lakeland Furniture 4 star review on 26th February 2024
Anonymous
Lakeland Furniture 1 star review on 23rd February 2024
Damien Friel
1580
Anonymous
Anonymous  // 01/01/2019
Not put the stools together yet but first impressions are very good.
Helpful Report
Posted 8 months ago
Good Morning Alan, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased that the first impressions of them are good. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
This looks much better than a regular office chair. I have it in my kitchen and it’s very comfortable. I also got it when it was on offer at half price worth every penny.
Lakeland Furniture 5 star review on 5th September 2023 Lakeland Furniture 5 star review on 5th September 2023
Helpful Report
Posted 8 months ago
Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found the chair to look better than a regular office chair and it is comfortable for you also. Thank you also for sharing the images here with us. For doing so, I shall be forwarding you a £10 gift voucher for you to use on your next order. Kind regards Sam
Posted 8 months ago
Great chair for the price. kept up-to-date when the product was dispatched and when it will be delivered. I would use Lakeland Furniture again.
Helpful Report
Posted 8 months ago
Good Morning Les, Thank you for taking the time to leave feedback after receiving your order. I am pleased you have found it to be a great chair for the price and you was kept up to date when the product was dispatched. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Great service, my order came on time. The chair is just as described very comfortable 
Helpful Report
Posted 8 months ago
Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased your order arrived on time and the chair is just as it is described on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Really pleased with my chairs. Very comfortable and fit right in with my decor. Delivery fast.
Lakeland Furniture 5 star review on 30th August 2023 Lakeland Furniture 5 star review on 30th August 2023 Lakeland Furniture 5 star review on 30th August 2023
Helpful Report
Posted 8 months ago
Good Morning Jackie, Thank you for the feedback and ratings you have given after receiving the Perona Bar Stools. I am pleased you have found them to be very comfortable and they fit right in with your décor! Thank you also for sharing the images here with us, for doing so I will be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Lovely parasol however tilt mechanism too high without a stool to reach
Helpful Report
Posted 8 months ago
Hi Michael, Thank you for taking the time to leave feedback after receiving the Parasol. I am pleased you have found the parasol to be lovely but I am sorry you have found the item to be too high and you have to use a stool to reach the tilt section. If you would like to speak to someone regarding this then please do let the team know at support@lakeland-furniture.co.uk where the team will be happy to reply. Kind regards Sam
Posted 8 months ago
Very efficient order processing and items delivered so swiftly, thank you Lakeland!
Helpful Report
Posted 8 months ago
Good Morning Lorraine, Thank you for the 5*rating you have given after receiving your order. I am pleased you found ordering very efficient and the items were delivered quickly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Very good chair! Really comfortable and looks great. Very easy to assemble.
Helpful Report
Posted 8 months ago
Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the chair to be very good, really comfortable and looks great too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Beautiful chair for a great price. Cannot fault. I would certainly recommend and the leather look more expensive than the price.
Helpful Report
Posted 8 months ago
Good Morning Paul, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the chair to be beautiful for the price! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Excellent product for a very good price
Helpful Report
Posted 8 months ago
Good Morning Jill, Thank you for the feedback and 5*rating after receiving your order. I am pleased you have found the product to be excellent for a good price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Fantastic delivery time fantastic delivery time Lovely quality chairs lovely quality chairsLovely
Helpful Report
Posted 8 months ago
Good Morning, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased they were delivered quickly to you and you have found the chairs to be lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Great value for money, lots of choice and good quality pieces for the price. Delivery was quick with great communication throughout.
Helpful Report
Posted 8 months ago
Good Morning Ben, Thank you for taking the time to leave feedback and a 5*rating you have given after receiving your order. I am pleased you have found it to be great value for money, with a quick delivery and great communication throughout! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Faultless breakfast bar stool despite being a second. Matches our original two stools perfectly.
Helpful Report
Posted 8 months ago
Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased that breakfast bar was faultless despite being a second and it matched your original two stools perfectly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Easy to order and quick delivery. Good quality chair. Even though there were a couple of feet missing this was sorted by customer services and a replacement received in less than 2 days. Very impressive.
Helpful Report
Posted 8 months ago
Good Morning Katherine, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased to read you found ordering easy and the Product to be a good quality chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
We found exactly what we needed and the delivery service was very fast.
Helpful Report
Posted 9 months ago
Good Morning Colette, Thank you for the feedback and rating you have given after receiving your order. I am pleased you have found exactly what you needed and the delivery service was very fast too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Quick and easy transaction. Goods ordered were here within days. Very impressed with quality of bar stools.
Helpful Report
Posted 9 months ago
Good Morning Sue, Thank you for taking the time to leave a review after receiving your order. I am pleased you found it to be a quick and easy transaction, items were delivered quickly and you are very impressed with the quality of the bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Fantastic product, very reasonable, excellent delivery
Helpful Report
Posted 9 months ago
Good Morning, Thank you for the feedback and rating after receiving your order. I am pleased you have found it to be a fantastic product, very reasonable and an excellent delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Ordered a kitchen bar stool. It arrived earlier than originally stated. Unfortunately the seat was damaged. I emailed Lakeland that evening and got a response the next morning and replacement parts were dispatched. Great service. Thank you.
Helpful Report
Posted 9 months ago
Good Morning Karen, Thank you for the feedback and 5*rating you have given after receiving your order. I am sorry to read that the seat was damaged on arrival but I am pleased the team rectified this swiftly for you and you are now fully satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Arrived promptly and as described. I'm happy.
Helpful Report
Posted 9 months ago
Good Morning Christine, Thank you for the feedback and rating you have given after receiving your order. I am pleased your order arrived quickly and it was as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Excellent value and item identical to pic
Helpful Report
Posted 9 months ago
Good Morning Diane, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the product to be excellent value and the item was as described and shown on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 8 months ago
Lakeland Furniture is rated 4.6 based on 2,724 reviews