Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. 2 items in the order were swiftly replaced after arriving damaged. Brilliant communication and very fast delivery. Chairs are exactly what I wanted.”

Helpful Report

Posted 1 year ago

Good Morning Melissa, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased to read that customer service helped rectify a problem with the order swiftly and you are now fully satisfied with the product and the chairs are exactly what you had wanted. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very quick delivery of quality bar stools”

Helpful Report

Posted 1 year ago

Good Morning Derek, Thank you for the feedback and ratings you have given after receiving your bar stools. I am pleased you have found them to be quality bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Lovely barstool would recommend”

Helpful Report

Posted 2 years ago

Good Morning Sandra, Thank you for taking the time to leave feedback and 5*rating after receiving your order. I am pleased you have found them to be lovely stools and you would recommend us. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Excellent I new I was buying seconds but was very happy with the product”

Helpful Report

Posted 2 years ago

Good Morning Stephen, Thank you for taking the time to leave a review and a 5*rating after receiving your order. I am pleased you are very happy with the product. If you do require anything further then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Not put the stools together yet but first impressions are very good.”

Helpful Report

Posted 2 years ago

Good Morning Alan, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased that the first impressions of them are good. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“This looks much better than a regular office chair. I have it in my kitchen and it’s very comfortable. I also got it when it was on offer at half price worth every penny.”

Lakeland Furniture 5 star review on 5th September 2023

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found the chair to look better than a regular office chair and it is comfortable for you also. Thank you also for sharing the images here with us. For doing so, I shall be forwarding you a £10 gift voucher for you to use on your next order. Kind regards Sam

Posted 2 years ago

“Really pleased with my chairs. Very comfortable and fit right in with my decor. Delivery fast.”

Lakeland Furniture 5 star review on 30th August 2023

Helpful Report

Posted 2 years ago

Good Morning Jackie, Thank you for the feedback and ratings you have given after receiving the Perona Bar Stools. I am pleased you have found them to be very comfortable and they fit right in with your décor! Thank you also for sharing the images here with us, for doing so I will be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lovely parasol however tilt mechanism too high without a stool to reach”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for taking the time to leave feedback after receiving the Parasol. I am pleased you have found the parasol to be lovely but I am sorry you have found the item to be too high and you have to use a stool to reach the tilt section. If you would like to speak to someone regarding this then please do let the team know at support@lakeland-furniture.co.uk where the team will be happy to reply. Kind regards Sam

Posted 2 years ago

“Faultless breakfast bar stool despite being a second. Matches our original two stools perfectly.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased that breakfast bar was faultless despite being a second and it matched your original two stools perfectly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Easy to order and quick delivery. Good quality chair. Even though there were a couple of feet missing this was sorted by customer services and a replacement received in less than 2 days. Very impressive.”

Helpful Report

Posted 2 years ago

Good Morning Katherine, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased to read you found ordering easy and the Product to be a good quality chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Quick and easy transaction. Goods ordered were here within days. Very impressed with quality of bar stools.”

Helpful Report

Posted 2 years ago

Good Morning Sue, Thank you for taking the time to leave a review after receiving your order. I am pleased you found it to be a quick and easy transaction, items were delivered quickly and you are very impressed with the quality of the bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Ordered a kitchen bar stool. It arrived earlier than originally stated. Unfortunately the seat was damaged. I emailed Lakeland that evening and got a response the next morning and replacement parts were dispatched. Great service. Thank you.”

Helpful Report

Posted 2 years ago

Good Morning Karen, Thank you for the feedback and 5*rating you have given after receiving your order. I am sorry to read that the seat was damaged on arrival but I am pleased the team rectified this swiftly for you and you are now fully satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“great bar stools really nice quality.bought for daughters new house and she loved them.”

Helpful Report

Posted 2 years ago

Good Afternoon Lesley, Thank you for the feedback and rating you have given after receiving your new bar stools. I am pleased you and your daughter love them and I'm sure they look great in her home! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very pleased with our purchase of 4 bar/ kitchen stools. Easy to assemble and look very good. Also delivered on time. Thank you. Eveline Hutton”

Helpful Report

Posted 2 years ago

Good Afternoon Eveline, Thank you for the wonderful feedback after receiving the bar stools. I am pleased you found them easy to assemble, they look good and also they were delivered on time! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“The furniture that I ordered is fantastic and I am very pleased with it. The quality is exceptional for the price however when I received delivery of the product it did not include instructions on how to assemble it.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving your order. I am sorry to read that the assembly instructions were not included in the box, please do not hesitate to contact the support team at support@lakeland-furniture.co.uk if you would like them to email yu them across. they will be happy to do this for you. I am however pleased you have found the furniture to be fantastic and you are very pleased with it! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Loved my kitchen stool. Loved the colour. Loved the price. Easy to put together”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for the feedback you have given after receiving your order. I am pleased you love your new kitchen stool, the colour and of course the price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I was absolutely delighted with my bar chairs for use in my kitchen.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for the great feedback you have given after receiving your new bar stools. I am pleased to read how delighted you were with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“We have recently purchased 4 velvet bar stools for our kitchen and we are so happy with them. They are extremely well made and very comfortable. Highly recommend Lakeland Furniture. Delivery super quick and customer service great too.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving 4 bar stools. I am pleased to read you are very happy with them, they are extremely comfortable and well made too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very quick delivery and parasol just as advertised. Would use this company again”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased the item arrived quickly and the parasol was just as shown on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“we are very happy with the red umbrella and the price was great thankyou”

Helpful Report

Posted 2 years ago

Good Morning Janet, Thank you for the 5*ratings you have given after receiving the parasol. I am pleased you are happy with the item and you found the price to be great too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews