Lakeland Furniture Reviews

4.6 Rating 2,731 Reviews
92 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 16th April 2024
Anonymous
Lakeland Furniture 5 star review on 27th March 2024
RENE
Lakeland Furniture 4 star review on 4th March 2024
Michelle Croasdale
Lakeland Furniture 5 star review on 1st March 2024
Elaine Anderson
Lakeland Furniture 3 star review on 26th February 2024
Gurdeep Grewal
Lakeland Furniture 4 star review on 26th February 2024
Anonymous
Lakeland Furniture 1 star review on 23rd February 2024
Damien Friel
1580
Anonymous
Anonymous  // 01/01/2019
Arrived promptly and as described. I'm happy.
Helpful Report
Posted 9 months ago
Good Morning Christine, Thank you for the feedback and rating you have given after receiving your order. I am pleased your order arrived quickly and it was as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Excellent value and item identical to pic
Helpful Report
Posted 9 months ago
Good Morning Diane, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the product to be excellent value and the item was as described and shown on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Item as described on website. Quick delivery and well packaged. Communication was great from ordering to delivery. Highly recommend.
Helpful Report
Posted 9 months ago
Good Morning Jacqueline, Thank you for leaving a 5*review after receiving your order. I am pleased you have found the item as described, a quick delivery and great communication from us! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Good quality. Arrived quickly. Well packed. Really pleased with all my purchases from Lakeland.
Helpful Report
Posted 9 months ago
Good Morning Dianne, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found it to be good quality, arrived quickly and you are very happy with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
great bar stools really nice quality.bought for daughters new house and she loved them.
Helpful Report
Posted 9 months ago
Good Afternoon Lesley, Thank you for the feedback and rating you have given after receiving your new bar stools. I am pleased you and your daughter love them and I'm sure they look great in her home! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Very pleased with our purchase of 4 bar/ kitchen stools. Easy to assemble and look very good. Also delivered on time. Thank you. Eveline Hutton
Helpful Report
Posted 9 months ago
Good Afternoon Eveline, Thank you for the wonderful feedback after receiving the bar stools. I am pleased you found them easy to assemble, they look good and also they were delivered on time! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
The furniture that I ordered is fantastic and I am very pleased with it. The quality is exceptional for the price however when I received delivery of the product it did not include instructions on how to assemble it.
Helpful Report
Posted 9 months ago
Good Afternoon, Thank you for the feedback and rating you have given after receiving your order. I am sorry to read that the assembly instructions were not included in the box, please do not hesitate to contact the support team at support@lakeland-furniture.co.uk if you would like them to email yu them across. they will be happy to do this for you. I am however pleased you have found the furniture to be fantastic and you are very pleased with it! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Loved my kitchen stool. Loved the colour. Loved the price. Easy to put together
Helpful Report
Posted 9 months ago
Good Afternoon, Thank you for the feedback you have given after receiving your order. I am pleased you love your new kitchen stool, the colour and of course the price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Great product, just what I needed, good comms!
Helpful Report
Posted 9 months ago
Good afternoon Mark, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the item to be a great product and just what you needed. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Excellent company to deal with, whilst there were no fixings in the box for the stools, the issue was dealt with instantly and professionally. Good quality and quick delivery all packaged well.
Helpful Report
Posted 9 months ago
Good Afternoon Steve, Thank you for the great feedback and 5*rating you have given after receiving your order. I am sorry to read that some items where missing but the team rectified this swiftly for you and you are now fully satisfied with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
I was absolutely delighted with my bar chairs for use in my kitchen.
Helpful Report
Posted 9 months ago
Good Afternoon, Thank you for the great feedback you have given after receiving your new bar stools. I am pleased to read how delighted you were with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Prompt and efficient delivery service.
Helpful Report
Posted 10 months ago
Good Afternoon, Thank you for taking the time to leave a 5*rating after receiving your order. I am pleased it was delivered promptly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
We have recently purchased 4 velvet bar stools for our kitchen and we are so happy with them. They are extremely well made and very comfortable. Highly recommend Lakeland Furniture. Delivery super quick and customer service great too.
Helpful Report
Posted 10 months ago
Good Morning, Thank you for the great feedback and 5*rating you have given after receiving 4 bar stools. I am pleased to read you are very happy with them, they are extremely comfortable and well made too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Very quick delivery and parasol just as advertised. Would use this company again
Helpful Report
Posted 10 months ago
Good Morning, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased the item arrived quickly and the parasol was just as shown on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Great product just what we ordered fair price and prompt delivery, will definitely use again and recommend
Helpful Report
Posted 10 months ago
Good Morning Peter, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the item to be a great product and a quick delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
The chair that was purchased for a member of staff is of excellent quality and very good value for money
Helpful Report
Posted 10 months ago
Good Morning Leigh, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the chair to be excellent quality and good value for money. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Great product. Excellent service
Helpful Report
Posted 10 months ago
Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found it to be a great product and you received excellent service from us. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Good product and value for money
Helpful Report
Posted 10 months ago
Good Morning Richard, Thank you for taking the time to leave a 5*rating and review after receiving your order. I am pleased you found the item to be a good product and value for money also! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
we are very happy with the red umbrella and the price was great thankyou
Helpful Report
Posted 10 months ago
Good Morning Janet, Thank you for the 5*ratings you have given after receiving the parasol. I am pleased you are happy with the item and you found the price to be great too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
brilliant service delivered promptly , 1 base damaged but replaced within 2 days fantastic service
Helpful Report
Posted 10 months ago
Good Morning Earl, Thank you for taking the time to leave feedback after receiving your order. I am pleased that the team were able to rectify an issue with one base swiftly and you are now fully satisfied with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 9 months ago
Lakeland Furniture is rated 4.6 based on 2,731 reviews