Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A cord to tie around the parasol would be useful.”

Helpful Report

Posted 2 years ago

“Very impressed with the quality and the crank is so much easier than a pulley”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the parasol to be good quality! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great service delivered in 2days and very happy and excellent quality..”

Helpful Report

Posted 2 years ago

Good Morning Denise, Thank you for taking the time to leave a 5* review after receiving your order. I am pleased it arrived swiftly and you are very happy with it and the quality too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Nice sturdy parasol although I couldn't reach the tilt mechanism as it's too tall. Also because it is so high the sun shines in underneath. We had to saw a short length off the bottom pole to bring the height down then it was fine.”

Helpful Report

Posted 2 years ago

Good Morning Andrea, Thank you for taking the time to leave a 5*rating after receiving the parasol. I am pleased you have found it to be nice and sturdy. Unfortunately altering the product makes the warranty void, we just wanted to inform you of this incase you were not aware this would happen. If you do have any queries then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Speedy efficient service, ordered them at lunchtime online, spoke to a very polite call handler and we picked them up 2 hours later at the warehouse, very pleased with the product and the service.”

Helpful Report

Posted 2 years ago

Good Morning Steven, Thank you for taking the time to leave a 5*review after receiving your order at the warehouse. I am pleased you are happy with the product and service you received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Parasol very nice although had to cut 8” off pole as it was too high.No problem with that.Worth the cost and delivery was fast.Thanks Lakeland.”

Helpful Report

Posted 2 years ago

Good Afternoon Michael, Thank you for the feedback and 5*rating you have given after receiving the Parasol. I am pleased you have found it to be worth the cost. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Speedy delivery. Good sturdy parasol.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving the Parasol. I am pleased the delivery was fast and you have found it to be a good sturdy parasol. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very quick next day delivery. Brilliant communication and regular updates. My sons chair arrived in fab condition, a classy, rich dark green colour (we we’re struggling to find the exact colour match for our 16 year old son’s bedroom). This is ideal! Extremely comfortable and sturdy. Feels soft to the touch. Definitely worth the money and would buy furniture again from Lakeland without hesitation. Thank you Lakeland.”

Helpful Report

Posted 2 years ago

Good Morning Shelley, Thank you for the amazing feedback and 5*rating you have given after receiving your order. I am pleased to read that the chair arrived quickly, in fab condition and definitely worth the money! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Ordered a replacement base for an existing stool. Very straightforward transaction and very fast delivery. Highly recommended.”

Helpful Report

Posted 2 years ago

Good Morning James, Thank you for the great feedback and 5*rating you have given after receiving the bar stool base unit. I am pleased you found the transaction straight forward and you are happy with the item. If you do have any problems then please do let the team know at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“A Quick delivery pleased with Perches”

Helpful Report

Posted 2 years ago

Good Morning Patricia, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased it was delivered quickly and you are pleased with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I ordered 3 fleur kitchen bar stools which arrived really quickly, but one had a slight tear in it. Cust services were excellent and sent a replacement seat straight away. I am really happy with them and the colour is true to the online picture.”

Helpful Report

Posted 2 years ago

Good Morning Judith, Thank you for the 5*rating you have given and the feedback also after receiving the Fleur bar stool. I am sorry to read that there was a slight tear in one of the seats but I am pleased our customer service team were able to rectify this swiftly for you and you are now fully satisfied with the stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lovely stools, stylish and comfortable and fit into my kitchen perfectly”

Helpful Report

Posted 2 years ago

Good Morning Louise, Thank you for the feedback and 5*rating you have given after receiving the bar stools. I am pleased you have found the stools to look lovely, stylish and comfortable and fit into your kitchen perfectly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Sturdy base we which we bought with parasol. Very happy with purchase. Excellent quick delivery.”

Helpful Report

Posted 2 years ago

Good Morning Carole, Thank you for the great feedback and 5*rating you have given after receiving the base unit for the parasol. Hopefully the sunshine will soon be here for you to be able to use the products. Kind regards Sam

Posted 2 years ago

“Exactly what I hoped for! Very well made and look lovely!”

Helpful Report

Posted 2 years ago

Good Morning Margaret, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased it is exactly what you had hoped for and is very well made and looks lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Quick delivery I was kept informed every step of the way.I would buy from this company again.Bar stool was good quality at a good price.It was so easy to put together From a very happy customer.”

Helpful Report

Posted 2 years ago

Good Morning Lisa, Thank you for the great feedback and 5*rating you have given after receiving the bar stool. I am pleased you have found the stool to be good quality at a good price! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“great product well pleased with it , delivery service lets you down need to consider other delivery companies”

Helpful Report

Posted 2 years ago

Good Morning John, Thank you for the feedback you have given after receiving your order. I am pleased you have found the product to be great! If you do have any problems then please do let the team know at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 2 years ago

“Good quality for the price, does everything it was expected to do”

Helpful Report

Posted 3 years ago

“Good quality for the price, does everything it was expected to do”

Helpful Report

Posted 3 years ago

“Great base very weighty and holds the parasol perfectly in place whether it's slotted in a table or free standing”

Helpful Report

Posted 3 years ago

“Great base very weighty and holds the parasol perfectly in place whether it's slotted in a table or free standing”

Helpful Report

Posted 3 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews