Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sun shade umberellas was good value for the money and was delivered in two days. Thanks”

Helpful Report

Posted 7 years ago

Good Morning Lynn, I am pleased to see you are happy with your new parasol and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“We absolutely love our new stools great quality and very stylish. The service was spot on, thank you.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new Bar Stools and I would like to Thank You for the great feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Great service, quick to the point and great customer service”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Our Garden Umbrella was delivered promptly (within 24 hours, despite the fact that it was ordered over the Bank Holiday weekend!!) It is well made and is easy to operate. We are delighted with it - we have been able to enjoy the sunny weather to the full. Full marks for Customer Service”

Helpful Report

Posted 7 years ago

Good Morning Roger, I am pleased to see you are happy with your new Parasol and I would like to Thank you for the wonderful Feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Smooth purchase, I was kept informed all along the way and I even received a personal telephone call advising of delivery date! Delivery was right on time, and quality of day bed that I purchased was excellent! Would definitely purchase from Lakeland again.”

Helpful Report

Posted 7 years ago

Good Morning Mandy, I am pleased to see you are happy with your new Day Bed and I would like to Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bed onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Parasol is excelent..easy to use and agood size”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new parasol and I would like to Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Lovely parasol, good size, handle for opening and closing and it can be tilted. Very fast delivery. Great!!”

Helpful Report

Posted 7 years ago

Good Morning Linda, I am pleased to see you are happy with your new parasol and I would like to Thank you for the positive feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“I ordered two grey Cuban breakfast bar chairs,when they arrived one had a small split in it. I rang Lakeland and they put me a new one in the post immediately, and I received it the very next day. Thank you for your excellent customer service.”

Helpful Report

Posted 7 years ago

Good Morning Elaine, I am sorry to read that on receiving your new Bar Stools you found one to be damaged but I am pleased to see that someone from our Customer Service Department rectified this swiftly for you. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new Bar Stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Great product arrived in good time. And staff really helpful Great company to deal with”

Helpful Report

Posted 7 years ago

Good Morning Rob, I am pleased to see you are happy with your new product and the overall service you have received. Thank you for the great feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Delivery was very quick and as it was a large item the delivery people helped us move with the 4 boxes to the back garden. The item is very good quality and exactly as described.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and the overall service you have received. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Fast, reliable service. The parasol we bought seems good - after several weeks of sun, it rained the day after it arrived . . .”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new parasol and hopefully the sun has now been shining for you to use the product. Thank you for the great feedback and 5*Ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“I ordered a parasol. It was delivered the next day. Assembly was easy and the parasol meets my requirements exactly.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new parasol and it meets your requirements. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Brilliant all round service”

Lakeland Furniture 5 star review on 28th May 2018

Helpful Report

Posted 7 years ago

Good Morning John, I am pleased to see you are happy with your new Bar Stools and I would like to Thank you for the wonderful feedback and for posting your picture here. They look great in your kitchen. For sharing your picture I will be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“It arrived on time and it’s exactly what I expected the price was very good to”

Helpful Report

Posted 7 years ago

Good Morning Linda, I am pleased to see you are happy with your new product and I would like to Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“good quality”

Helpful Report

Posted 7 years ago

Good Morning Dawn, I would like to Thank you again for the positive feedback and rating you have given. I am pleased to see you have found the parasol to be of good quality. Kind regards Sam

Posted 7 years ago

“Very pleased with our kitchen stools. Very speedy delivery, well packaged, excellent thank you”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new Bar Stools and the overall service you have received. Please feel free to recommend us to friends and family in the future and if you are able to post an image onto our Facebook Page of your new stools https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Brilliant service and great products”

Helpful Report

Posted 7 years ago

Good Morning James, I am pleased to see you are happy with your new products and the overall service which you received. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Excellent quality and prompt delivery”

Helpful Report

Posted 7 years ago

Good Afternoon Deborah, I am pleased to see you are happy with your new product and I would like to Thank you for the great feedback and 5*ratings you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Product as described”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and 5*rating you have given us. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Too early to tell on the quality of the product, but the process from order to delivery was efficient and speedy.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews