Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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Lakeland Furniture 5 star review on 18th July 2026

1581

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price great product!”

Helpful Report

Posted 7 years ago

Good Morning Carole, Thank you for the feedback and 5*Rating you have given after receiving your order. I am pleased you found the product to be great at a great price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new furniture onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very speedy delivery Beautiful bar stools”

Helpful Report

Posted 7 years ago

Good Morning Julie, I am pleased to read you are happy with your new Bar Stools and they were delivered to you swiftly and you also found them to be beautiful. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Delivery on time. Good quality and a good price. Very happy. Shame it is raining and can't use my parasol!”

Helpful Report

Posted 7 years ago

Good Morning Susan, I am pleased to see you are very happy with your new parasol just a shame you are unable to use it due to the rain. Hopefully it will brighten up again in August so you can use it. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol in situ on a day that the weather decides to be kind to us onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“good product quick delivery”

Helpful Report

Posted 7 years ago

Good Morning, I am happy to read you are pleased with your order and you have found the product to be good with a quick delivery. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Good quality rattan sofa set, easy to assemble. Delivery guys were great and quick delivery. Wouldn't hesitate to buy from Lakeland Furniture again.”

Helpful Report

Posted 7 years ago

Good Morning Lee, Thank you for the wonderful feedback and 5*rating you have given after receiving your new Rattan Furniture Sofa Set. I am pleased you found it easy to assemble and good quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new rattan set onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Service very good and kept informed from purchase to delivery. Quality looks good but not completely unpacked yet as waiting to move to new property shortly.”

Helpful Report

Posted 7 years ago

Good Morning Brian, Thank you for the great feedback and 5*rating you have given after receiving your order from us. I am pleased you have found the quality to seem good. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“1st chair arrived smashed but replacement sent out very quickly. I would advise that packaging is looked into, very thin wrapping around the chairs hence the broken one and replacement box was open and only attempted to be secured with sellotape!”

Helpful Report

Posted 7 years ago

Good Morning Julie, I do apologise that on delivery of the product you found it to be damaged and the second delivery you found the box to be open. I will pass this information onto the warehouse team so this kind of thing does not happen again. Sincere apologies again for the inconvenience this has caused you. Kind regards Sam

Posted 7 years ago

“Very quick delivery and an excellent product at a very reasonable price.”

Helpful Report

Posted 7 years ago

Good Morning Catherine, I am pleased to read you are happy with your new product and you have found it to be an excellent product at a very reasonable price. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new item onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Easy ordering process, tracking provided for delivery and product exactly as described thank you”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Quick and efficient turnaround of order. In spite of the efforts made with what should have been effective and adequate packaging, some wear and tear in transit but not enough to justify return! Quality of item reflected the price. Good choice of options. Would use again.”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for your recent feedback and rating you have given after receiving your new products. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Not the easiest furniture to put together, definitely needs two people a lot of patience and time took nearly all day. However, totally worth it looks great, good quality lovely thick cushions and well worth the money. Great customer service, delivery did take nearly two weeks but delivery firm were great.”

Helpful Report

Posted 7 years ago

Good Morning Tracie, I am pleased once you had assembled the product you found it to look great, good quality, lovely thick cushions and well worth the money. Thank you for the feedback you have given and the 5*rating also! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 gift voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“A very nice umbrella. My only hesitation in giving 5 stars is that I did have to make a few enquiries to ascertain height of mechanisms to make sure I could reach them, before ordering. And now that the umbrella is in use, I wish it was shorter as the shade moves a long way away from the table in which it stands. This means moving garden furniture away from table to be able to sit in shade. This may be helpful to know.”

Helpful Report

Posted 7 years ago

Good Morning Marjory, thank you for the feedback you have given and the rating also after receiving the Parasol. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“We purchased a garden parasol from Lakeland Furniture and the service was excellent. It was delivered days before the projected day of delivery. A super item too.”

Helpful Report

Posted 7 years ago

Good Afternoon Anne, Thank you for the wonderful feedback you have given after receiving the parasol. I am pleased you found the service to be excellent. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Lovely chairs would recommend”

Helpful Report

Posted 7 years ago

Good Afternoon Martin, I am pleased to read you are happy with your new chairs and you have found them to be lovely. Thank you for the great feedback and rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Just to say that we are very pleased with our purchase and would buy from lakeland again thankyou.”

Helpful Report

Posted 7 years ago

Good Afternoon Edna, I am pleased to read you are happy with your purchase so much so you would buy from us again. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order from us. Kind regards Sam

Posted 7 years ago

“Wonderful chairs. Easy to assemble. Very good value.”

Helpful Report

Posted 7 years ago

Good Afternoon Rachel, I am pleased you have found the chairs to be wonderful and good value and I want to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“The price and product were very good and delivery was excellent. Arrived in two days on a 5 day normal service. Nice to have things arrive in advance.”

Helpful Report

Posted 7 years ago

Good Morning Jeff, I am pleased to read you are happy with the new product you have received from us and you found the product to be very good and delivery excellent. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“I recently ordered an item (a chair) which duly arrived. On unpacking it, I discovered 4 nuts and washers and 3 screws were missing. I contacted you and was sent an e-mail saying that a replacement package would be sent by Royal Mail, first class. However, it has not yet arrived. I received the e-mail 3 0r 4 days ago. Help, please!”

Helpful Report

Posted 7 years ago

Good Morning to you Robert, I sincerely apologise for the inconvenience this has caused you. Can I ask has this now been resolved and you have received the fixings? If not would it be possible for you to email the support team at support@lakeland-furniture.co.uk where they will be happy to help further. Sincere apologies again. Kind regards Sam

Posted 7 years ago

Good Afternoon to you Robert, I am sorry to read that you found there to be missing fixtures when you received the chair. Looking into this further can I ask have the fixtures now arrived? If not then please do email our support team again and they can look into this further for you. Sincere apologies again for the inconvenience this may cause you. Kind regards Sam

Posted 7 years ago

“Happy with our purchase”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to read you are happy with your new purchase and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Good Service - speedy delivery received within a couple of day - easy to assemble”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving the product you have ordered. I am pleased you are happy with the service you have received and you also found the item easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews